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Career and Education Opportunities for Customer Care Specialists in Wyoming

Wyoming has a population of 544,270, which has grown by 10.22% over the past 10 years. Nicknamed the "Equality State," Wyoming's capital and most populous city is Cheyenne.

There are currently 1,420 jobs for customer care specialists in Wyoming and this is projected to grow 36% to about 1,930 jobs by 2016. This is better than the national trend for customer care specialists, which sees this job pool growing by about 17.7% over the next eight years. In general, customer care specialists interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Customer care specialists earn approximately $12 per hour or $26,490 annually on average in Wyoming. Nationally they average about $14 per hour or $29,860 per year. Earnings for customer care specialists are not quite as good as earnings in the general category of Human Resources and Customer Service in Wyoming and not quite as good as general Human Resources and Customer Service category earnings nationally.

In 2008, there were a total of 404,855 jobs in Wyoming. The average annual income was $48,580 in 2008, up from $46,726 the preceding year. The unemployment rate in Wyoming was 6.4% in 2009, which has grown by 3.2% since the previous year. Approximately 21.9% of Wyoming residents have college degrees, which is lower than the national average.

The top industries in Wyoming include mining, mining (except oil), and crude petroleum gas extraction. Notable tourist destinations include the Old West Museum, the Messenger Brothers Carriage Service, and the Cheyenne Botanic Gardens.

CITIES WITH Customer Care Specialist OPPORTUNITIES IN Wyoming


JOB DESCRIPTION: Customer Care Specialist

Customer Care Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, customer care specialists interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Every day, customer care specialists are expected to be able to listen to and understand others in meetings. They need to speak clearly. It is also important that they articulate ideas and problems.

Similar jobs with educational opportunities in Wyoming include:

  • Telephone Operator. Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests.

LOCATION INFORMATION: Wyoming

Wyoming
Wyoming photo by David Jolley

Wyoming has a population of 544,270, which has grown by 10.22% in the last 10 years. Nicknamed the "Equality State," Wyoming's capital and most populous city is Cheyenne. In 2008, there were a total of 404,855 jobs in Wyoming. The average annual income was $48,580 in 2008, up from $46,726 in 2007. The unemployment rate in Wyoming was 6.4% in 2009, which has grown by 3.2% since the previous year. Roughly 21.9% of Wyoming residents have college degrees, which is lower than the national average.

The top industries in Wyoming include mining, mining (except oil), and crude petroleum gas extraction. Notable tourist destinations include the Cheyenne Botanic Gardens, the Nelson Museum of the West, and the Union Pacific Historical Society.