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Career and Education Opportunities for Retail Sales Managers in Milwaukee, Wisconsin

Retail sales manager career and educational opportunities abound in Milwaukee, Wisconsin. About 28,890 people are currently employed as retail sales managers in Wisconsin. By 2016, this is expected to grow by 1% to 29,040 people employed. This is not quite as good as the nation as a whole, where employment opportunities for retail sales managers are expected to grow by about 5.2%. In general, retail sales managers directly supervise sales workers in a retail establishment or department.

Retail sales managers earn approximately $16 per hour or $34,050 yearly on average in Wisconsin. Nationally they average about $16 per hour or $35,310 annually. Incomes for retail sales managers are not quite as good as in the overall category of Sales and Clerical in Wisconsin, and not quite as good as the overall Sales and Clerical category nationally.

There are four schools within twenty-five miles of Milwaukee where you can study to be a retail sales manager, among thirty-nine schools of higher education total in the Milwaukee area. Retail sales managers usually hold a high school diploma or GED, so you can expect to spend only a short time studying to be a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in Milwaukee include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

Milwaukee Area Technical College - Milwaukee, WI

Milwaukee Area Technical College, 700 W State St, Milwaukee, WI 53233-1443. Milwaukee Area Technical College is a large college located in Milwaukee, Wisconsin. It is a public school with primarily 2-year programs. It has 18,780 students and an admission rate of 54%. Milwaukee Area Technical College has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, associate's degree which graduated 1 student in 2008.
  • Business, Management, Marketing, & Related Support Services, Other Specialties, associate's degree.

Marquette University - Milwaukee, WI

Marquette University, 615 N 11th St, Milwaukee, WI 53233. Marquette University is a large university located in Milwaukee, Wisconsin. It is a private not-for-profit school with primarily 4-year or above programs. It has 11,633 students and an admission rate of 65%. Marquette University has a master's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated sixteen students in 2008.

ITT Technical Institute-Greenfield - Greenfield, WI

ITT Technical Institute-Greenfield, 6300 W Layton Ave, Greenfield, WI 53220-4612. ITT Technical Institute-Greenfield is a small school located in Greenfield, Wisconsin. It is a private for-profit school with primarily 4-year or above programs. It has 1,235 students and an admission rate of 52%. ITT Technical Institute-Greenfield has a bachelor's degree program in E-Commerce/Electronic Commerce which graduated two students in 2008.

Waukesha County Technical College - Pewaukee, WI

Waukesha County Technical College, 800 Main Street, Pewaukee, WI 53072-4601. Waukesha County Technical College is a medium sized college located in Pewaukee, Wisconsin. It is a public school with primarily 2-year programs and has 6,955 students. Waukesha County Technical College has an associate's degree program in Retailing and Retail Operations which graduated nine students in 2008.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Milwaukee, Wisconsin

Milwaukee, Wisconsin
Milwaukee, Wisconsin photo by Towpilot

Milwaukee is located in Milwaukee County, Wisconsin. It has a population of over 604,477, which has grown by 1.3% over the last ten years. The cost of living index in Milwaukee, 87, is well below the national average. New single-family homes in Milwaukee cost $167,400 on average, which is far less than the state average. In 2008, ninety-six new homes were built in Milwaukee, down from one hundred sixty-seven the previous year.

The three most popular industries for women in Milwaukee are health care, educational services, and finance and insurance. For men, it is administrative and support and waste management services, construction, and accommodation and food services. The average travel time to work is about 23 minutes. More than 18.3% of Milwaukee residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 6.0%, is lower than the state average.

The unemployment rate in Milwaukee is 10.6%, which is greater than Wisconsin's average of 7.7%.

The percentage of Milwaukee residents that are affiliated with a religious congregation, 47.5%, is less than both the national and state average. Church of the Epiphany, Saint Mark African Methodist Episcopal Church and German Full Gospel Church are among the churches located in Milwaukee. The largest religious groups are the Catholic Church, the Lutheran Church and the Evangelical Lutheran Church in America.

Milwaukee is home to the Caroline Hall and the Wood as well as Cannon Park and Fifth Ward Playground. Shopping malls in the area include Juneau Village Shopping Center, Times Square Shopping Center and Grand Avenue Mall Shopping Center. Visitors to Milwaukee can choose from Edge-O-Town Motel, Manor House Hotel and Days Inn West Allis for temporary stays in the area.