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Career and Education Opportunities for Food Service Managers in Milwaukee, Wisconsin

Food service managers can find many career and educational opportunities in the Milwaukee, Wisconsin area. About 6,830 people are currently employed as food service managers in Wisconsin. By 2016, this is expected to grow 4% to 7,120 people employed. This is not quite as good as the nation as a whole, where employment opportunities for food service managers are expected to grow by about 5.3%. In general, food service managers plan, direct, or coordinate activities of an organization or department that serves food and beverages.

Income for food service managers is about $19 hourly or $40,710 annually on average in Wisconsin. Nationally, their income is about $22 hourly or $46,320 yearly. Food service managers earn less than people working in the category of Services generally in Wisconsin and less than people in the Services category nationally. Food service managers work in a variety of jobs, including: food production manager, club manager, and luncheonette operator.

The Milwaukee area is home to thirty-nine schools of higher education, including three within twenty-five miles of Milwaukee where you can get a degree as a food service manager. Food service managers usually hold less than a high school diploma, so it will take only a short time to learn to be a food service manager if you already have a high school diploma.

CAREER DESCRIPTION: Food Service Manager

Food Service Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, food service managers plan, direct, or coordinate activities of an organization or department that serves food and beverages.

Food service managers inspect work procedures and operational problems to establish ways to further optimize service or safety. They also monitor food preparation methods and garnishing and presentation of food to insure that food is prepared and presented in an acceptable manner. Equally important, food service managers have to establish standards for personnel performance and customer service. They are often called upon to investigate and resolve complaints regarding food quality or accommodations. They are expected to monitor adherence to health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities. Finally, food service managers keep records required by government agencies regarding sanitation, and food subsidies when appropriate.

Every day, food service managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they evaluate problems as they arise.

It is important for food service managers to record the number and cost of items sold to establish which items may be unpopular or less profitable. They are often called upon to test cooked food by tasting and smelling it to insure palatability and flavor conformity. They also formulate menus and food utilization on the basis of anticipated number of guests and costs. They are sometimes expected to assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs. Somewhat less frequently, food service managers are also expected to direct assignments of cooking personnel to insure economical use of food and timely preparation.

Food service managers sometimes are asked to develop specialty dishes and design recipes to be used in dining facilities. They also have to be able to take dining reservations And finally, they sometimes have to greet guests, escort them to their seats, and present them with menus and wine lists.

Like many other jobs, food service managers must have exceptional integrity and be reliable.

Similar jobs with educational opportunities in Milwaukee include:

  • Academic Director. Plan, direct, or coordinate research, instructional, student administration and services, and other educational activities at postsecondary institutions, including universities, and junior and community colleges.
  • Casino Manager. Plan, organize, direct, or coordinate gaming operations in a casino. Formulate gaming policies for their area of responsibility.
  • Chief Executive Officer. Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
  • Funeral Director. Perform various tasks to arrange and direct funeral services, such as coordinating transportation of body to mortuary for embalming, interviewing family or other authorized person to arrange details, selecting pallbearers, procuring official for religious rites, and providing transportation for mourners.
  • Healthcare Manager. Plan, direct, or coordinate medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
  • Hotel or Motel Manager. Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
  • Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
  • Social Service Coordinator. Plan, organize, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

EDUCATIONAL OPPORTUNITIES: Food Service Manager Training

Milwaukee Area Technical College - Milwaukee, WI

Milwaukee Area Technical College, 700 W State St, Milwaukee, WI 53233-1443. Milwaukee Area Technical College is a large college located in Milwaukee, Wisconsin. It is a public school with primarily 2-year programs. It has 18,780 students and an admission rate of 54%. Milwaukee Area Technical College has 2 areas of study related to Food Service Manager. They are:

  • Restaurant, Culinary, and Catering Management/Manager, associate's degree which graduated 30 students in 2008.
  • Hotel/Motel Administration/Management, associate's degree which graduated 5 students in 2008.

Waukesha County Technical College - Pewaukee, WI

Waukesha County Technical College, 800 Main Street, Pewaukee, WI 53072-4601. Waukesha County Technical College is a medium sized college located in Pewaukee, Wisconsin. It is a public school with primarily 2-year programs and has 6,955 students. Waukesha County Technical College has 2 areas of study related to Food Service Manager. They are:

  • Restaurant, Culinary, and Catering Management/Manager, associate's degree which graduated 10 students in 2008.
  • Hospitality Administration/Management, associate's degree which graduated 13 students in 2008.

Gateway Technical College - Kenosha, WI

Gateway Technical College, 3520 30th Ave, Kenosha, WI 53144-1690. Gateway Technical College is a medium sized college located in Kenosha, Wisconsin. It is a public school with primarily 2-year programs and has 7,587 students. Gateway Technical College has 2 areas of study related to Food Service Manager. They are:

  • Restaurant, Culinary, and Catering Management/Manager, associate's degree which graduated 11 students in 2008.
  • Hotel/Motel Administration/Management, associate's degree which graduated 2 students in 2008.

CERTIFICATIONS

Certified Correctional Foodservice Professional: A key purpose of the Certified Correctional Foodservice Professional certification is to develop the highest standards in.

For more information, see the American Correctional Food Service Association website.

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

Quality Coffee Certification Program: The purpose of QCCP is to provide operators with sales tools and knowledge that will help them begin or enhance their own quality coffee program for their customers.

For more information, see the National Automatic Merchandising Association website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

LICENSES

FOOD MANAGER

Licensing agency: Dept of Health & Family Services
Address: Public Health, 1 W. Wilson St., Madison, WI 53703

Phone: (608) 266-8018
Website: Dept of Health & Family Services Public Health

LOCATION INFORMATION: Milwaukee, Wisconsin

Milwaukee, Wisconsin
Milwaukee, Wisconsin photo by Towpilot

Milwaukee is located in Milwaukee County, Wisconsin. It has a population of over 604,477, which has grown by 1.3% over the last ten years. The cost of living index in Milwaukee, 87, is well below the national average. New single-family homes in Milwaukee cost $167,400 on average, which is far less than the state average. In 2008, ninety-six new homes were built in Milwaukee, down from one hundred sixty-seven the previous year.

The three most popular industries for women in Milwaukee are health care, educational services, and finance and insurance. For men, it is administrative and support and waste management services, construction, and accommodation and food services. The average travel time to work is about 23 minutes. More than 18.3% of Milwaukee residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 6.0%, is lower than the state average.

The unemployment rate in Milwaukee is 10.6%, which is greater than Wisconsin's average of 7.7%.

The percentage of Milwaukee residents that are affiliated with a religious congregation, 47.5%, is less than both the national and state average. Church of the Epiphany, Saint Mark African Methodist Episcopal Church and German Full Gospel Church are among the churches located in Milwaukee. The largest religious groups are the Catholic Church, the Lutheran Church and the Evangelical Lutheran Church in America.

Milwaukee is home to the Caroline Hall and the Wood as well as Cannon Park and Fifth Ward Playground. Shopping malls in the area include Juneau Village Shopping Center, Times Square Shopping Center and Grand Avenue Mall Shopping Center. Visitors to Milwaukee can choose from Edge-O-Town Motel, Manor House Hotel and Days Inn West Allis for temporary stays in the area.