Career and Education Opportunities for Casino Managers in Milwaukee, Wisconsin
There is a wide variety of career and education opportunities for casino managers in the Milwaukee, Wisconsin area. The national trend for casino managers sees this job pool growing by about 11.8% over the next eight years. Casino managers generally plan, organize, direct, or coordinate gaming operations in a casino.
The average wage in the general category of Services jobs is $28 per hour or $57,758 per year in Wisconsin, and an average of $31 per hour or $63,585 per year nationwide. Casino managers work in a variety of jobs, including: poker manager, gaming manager, and blackjack manager.
The Milwaukee area is home to thirty-nine schools of higher education, including one within twenty-five miles of Milwaukee where you can get a degree as a casino manager. The most common level of education for casino managers is a high school diploma or GED. It will take only a short time to learn to be a casino manager if you already have a high school diploma.
CAREER DESCRIPTION: Casino Manager
In general, casino managers plan, organize, direct, or coordinate gaming operations in a casino. They also formulate gaming policies for their area of responsibility.
Casino managers train new staff and evaluate their performance. They also resolve customer complaints regarding problems such as payout errors. Equally important, casino managers have to monitor staffing levels to insure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks, and locating substitute employees as needed. Finally, casino managers explain and interpret house rules.
Every day, casino managers are expected to be able to evaluate problems as they arise. They need to articulate ideas and problems. It is also important that they speak clearly.
It is important for casino managers to ready work schedules and station arrangements and keep attendance records. They are often called upon to maintain familiarity with all games used at a facility, as well as strategies and tricks employed in those games. They also direct the distribution of complimentary hotel rooms and other discounts or free items given to players on the basis of their length of play and betting totals. They are sometimes expected to interview and hire staff. Somewhat less frequently, casino managers are also expected to monitor credit extended to players.
and record and pay off bets, issuing receipts as needed. And finally, they sometimes have to direct the compilation of summary sheets that show wager amounts and payoffs for races and events.
Like many other jobs, casino managers must have strong self control in the face of challenging situations and have exceptional integrity.
Similar jobs with educational opportunities in Milwaukee include:
- Food Service Manager. Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
- Funeral Director. Perform various tasks to arrange and direct funeral services, such as coordinating transportation of body to mortuary for embalming, interviewing family or other authorized person to arrange details, selecting pallbearers, procuring official for religious rites, and providing transportation for mourners.
- Hotel or Motel Manager. Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
- Property Manager. Plan, direct, or coordinate selling, buying, or governance activities of commercial, industrial, or residential real estate properties.
- Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
EDUCATIONAL OPPORTUNITIES: Casino Manager Training
Milwaukee Area Technical College - Milwaukee, WI
Milwaukee Area Technical College, 700 W State St, Milwaukee, WI 53233-1443. Milwaukee Area Technical College is a large college located in Milwaukee, Wisconsin. It is a public school with primarily 2-year programs. It has 18,780 students and an admission rate of 54%. Milwaukee Area Technical College has a less than one year program in Personal and Culinary Services, Other Specialties which graduated one student in 2008.
Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives everywhere from small businesses to multinational corporations that can have regional or global focus in a variety of service and industrial settings.
For more information, see the American Society for Quality website.
Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.
For more information, see the Dynamic Works Institute website.
Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.
For more information, see the Institute of Certified Professional Managers website.
Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.
For more information, see the Project Management Institute website.
RACING & ON-TRACK PARI-MUTUEL
Licensing agency: Dept of Administration
Address: Gaming Division, 2005 W. Beltline Hwy., P.O. Box 8979, Madison, WI 53708-8979
Phone: (608) 270-2555
Website: Dept of Administration Gaming Division
LOCATION INFORMATION: Milwaukee, Wisconsin
Milwaukee is located in Milwaukee County, Wisconsin. It has a population of over 604,477, which has grown by 1.3% over the last ten years. The cost of living index in Milwaukee, 87, is well below the national average. New single-family homes in Milwaukee cost $167,400 on average, which is far less than the state average. In 2008, ninety-six new homes were built in Milwaukee, down from one hundred sixty-seven the previous year.
The three most popular industries for women in Milwaukee are health care, educational services, and finance and insurance. For men, it is administrative and support and waste management services, construction, and accommodation and food services. The average travel time to work is about 23 minutes. More than 18.3% of Milwaukee residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 6.0%, is lower than the state average.
The unemployment rate in Milwaukee is 10.6%, which is greater than Wisconsin's average of 7.7%.
The percentage of Milwaukee residents that are affiliated with a religious congregation, 47.5%, is less than both the national and state average. Church of the Epiphany, Saint Mark African Methodist Episcopal Church and German Full Gospel Church are among the churches located in Milwaukee. The largest religious groups are the Catholic Church, the Lutheran Church and the Evangelical Lutheran Church in America.
Milwaukee is home to the Caroline Hall and the Wood as well as Cannon Park and Fifth Ward Playground. Shopping malls in the area include Juneau Village Shopping Center, Times Square Shopping Center and Grand Avenue Mall Shopping Center. Visitors to Milwaukee can choose from Edge-O-Town Motel, Manor House Hotel and Days Inn West Allis for temporary stays in the area.