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Career and Education Opportunities for Food Service Managers in Madison, Wisconsin

There is a wide variety of career and education opportunities for food service managers in the Madison, Wisconsin area. Currently, 6,830 people work as food service managers in Wisconsin. This is expected to grow by 4% to about 7,120 people by 2016. This is not quite as good as the nation as a whole, where employment opportunities for food service managers are expected to grow by about 5.3%. In general, food service managers plan, direct, or coordinate activities of an organization or department that serves food and beverages.

The income of a food service manager is about $19 hourly or $40,710 annually on average in Wisconsin. In the U.S. as a whole, their income is about $22 per hour or $46,320 yearly on average. Earnings for food service managers are not quite as good as earnings in the general category of Services in Wisconsin and not quite as good as general Services category earnings nationally. Food service managers work in a variety of jobs, including: boarding house manager, food service director, and tavern operator.

There are two schools within twenty-five miles of Madison where you can study to be a food service manager, among thirteen schools of higher education total in the Madison area. Food service managers usually hold less than a high school diploma, so it will take only a short time to learn to be a food service manager if you already have a high school diploma.

CAREER DESCRIPTION: Food Service Manager

Food Service Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, food service managers plan, direct, or coordinate activities of an organization or department that serves food and beverages.

Food service managers inspect work procedures and operational problems to establish ways to further optimize service or safety. They also monitor food preparation methods and garnishing and presentation of food to insure that food is prepared and presented in an acceptable manner. Equally important, food service managers have to establish standards for personnel performance and customer service. They are often called upon to investigate and resolve complaints regarding food quality or accommodations. They are expected to monitor adherence to health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities. Finally, food service managers keep records required by government agencies regarding sanitation, and food subsidies when appropriate.

Every day, food service managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they evaluate problems as they arise.

It is important for food service managers to record the number and cost of items sold to establish which items may be unpopular or less profitable. They are often called upon to test cooked food by tasting and smelling it to insure palatability and flavor conformity. They also formulate menus and food utilization on the basis of anticipated number of guests and costs. They are sometimes expected to assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs. Somewhat less frequently, food service managers are also expected to direct assignments of cooking personnel to insure economical use of food and timely preparation.

Food service managers sometimes are asked to develop specialty dishes and design recipes to be used in dining facilities. They also have to be able to take dining reservations And finally, they sometimes have to greet guests, escort them to their seats, and present them with menus and wine lists.

Like many other jobs, food service managers must have exceptional integrity and be reliable.

Similar jobs with educational opportunities in Madison include:

  • Academic Director. Plan, direct, or coordinate research, instructional, student administration and services, and other educational activities at postsecondary institutions, including universities, and junior and community colleges.
  • Chief Executive Officer. Determine and formulate policies and provide the overall direction of companies or private and public sector organizations within the guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
  • Healthcare Manager. Plan, direct, or coordinate medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
  • Hotel or Motel Manager. Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
  • Sales Manager. Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
  • Social Service Coordinator. Plan, organize, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

EDUCATIONAL OPPORTUNITIES: Food Service Manager Training

Blackhawk Technical College - Janesville, WI

Blackhawk Technical College, 6004 County Road G, Janesville, WI 53547-5009. Blackhawk Technical College is a small college located in Janesville, Wisconsin. It is a public school with primarily 2-year programs and has 2,755 students. Blackhawk Technical College has an associate's degree program in Restaurant, Culinary, and Catering Management/Manager which graduated eighteen students in 2008.

Madison Area Technical College - Madison, WI

Madison Area Technical College, 3550 Anderson St, Madison, WI 53704. Madison Area Technical College is a large college located in Madison, Wisconsin. It is a public school with primarily 4-year or above programs and has 14,553 students. Madison Area Technical College has 2 areas of study related to Food Service Manager. They are:

  • Restaurant, Culinary, and Catering Management/Manager, associate's degree which graduated 14 students in 2008.
  • Hospitality Administration/Management, associate's degree which graduated 8 students in 2008.

CERTIFICATIONS

Certified Correctional Foodservice Professional: A key purpose of the Certified Correctional Foodservice Professional certification is to develop the highest standards in.

For more information, see the American Correctional Food Service Association website.

Manager of Quality/Organizational Excellence: The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives’ everywhere from small businesses to multinational corporations’ that can have regional or global focus in a variety of service and industrial settings.

For more information, see the American Society for Quality website.

Business and Employer Services - Professional Certification: Professional certification exam for Business and Employer Services in workforce development.

For more information, see the Dynamic Works Institute website.

Certified Manager: Certified Manager certification is valued for the credibility and recognition it brings to managers and the organizations for which they work.

For more information, see the Institute of Certified Professional Managers website.

Quality Coffee Certification Program: The purpose of QCCP is to provide operators with sales tools and knowledge that will help them begin or enhance their own quality coffee program for their customers.

For more information, see the National Automatic Merchandising Association website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Program Management Professional: Project Management Institute's newest credential is specifically developed to acknowledge the qualifications of the professional who leads the coordinated management of multiple projects and ensures the ultimate success of a program.

For more information, see the Project Management Institute website.

LICENSES

FOOD MANAGER

Licensing agency: Dept of Health & Family Services
Address: Public Health, 1 W. Wilson St., Madison, WI 53703

Phone: (608) 266-8018
Website: Dept of Health & Family Services Public Health

LOCATION INFORMATION: Madison, Wisconsin

Madison, Wisconsin
Madison, Wisconsin photo by Dori

Madison is situated in Dane County, Wisconsin. It has a population of over 231,916, which has grown by 11.5% in the past ten years. The cost of living index in Madison, 86, is well below the national average. New single-family homes in Madison are valued at $243,800 on average, which is near the state average. In 2008, one hundred forty-eight new homes were constructed in Madison, down from three hundred seventy-four the previous year.

The top three industries for women in Madison are educational services, health care, and finance and insurance. For men, it is educational services, professional, scientific, and technical services, and accommodation and food services. The average travel time to work is about 18 minutes. More than 48.2% of Madison residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 20.9%, is higher than the state average.

The unemployment rate in Madison is 5.2%, which is less than Wisconsin's average of 7.7%.

The percentage of Madison residents that are affiliated with a religious congregation, 52.5%, is more than the national average but less than the state average. Gates of Heaven Synagogue, Abundant Life Church and Grace Episcopal Church are some of the churches located in Madison. The most common religious groups are the Catholic Church, the Evangelical Lutheran Church in America and the United Methodist Church.

Madison is home to the Allen Centennial Gardens and the Annie C Stewart Memorial Fountain as well as Bordner Park and Brigham Park. Shopping centers in the area include Brookwood Village Shopping Center, Whitney Square Shopping Center and Walnut Grove Shopping Center. Visitors to Madison can choose from Comfort Inn Madison, Howard Johnson-Plaza Hotel and Country Inn Sts Madison for temporary stays in the area.