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Career and Education Opportunities for Medical Secretaries in Charleston, West Virginia

Medical secretaries can find both educational opportunities and jobs in the Charleston, West Virginia area. About 1,710 people are currently employed as medical secretaries in West Virginia. By 2016, this is expected to grow by 14% to 1,940 people employed. This is not quite as good as the national trend for medical secretaries, which sees this job pool growing by about 26.6% over the next eight years. Medical secretaries generally perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures.

Medical secretaries earn about $10 per hour or $22,250 per year on average in West Virginia and about $14 per hour or $29,680 annually on average nationally. Incomes for medical secretaries are not quite as good as in the overall category of Secretarial in West Virginia, and not quite as good as the overall Secretarial category nationally.

There are three schools within twenty-five miles of Charleston where you can study to be a medical secretary, among seventeen schools of higher education total in the Charleston area. Given that the most common education level for medical secretaries is a high school diploma or GED, you can expect to spend only a short time studying to be a medical secretary if you already have a high school diploma.

CAREER DESCRIPTION: Medical Secretary

Medical Secretary video from the State of New Jersey Dept. of Labor and Workforce Development

In general, medical secretaries perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. They also duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Medical secretaries answer telephones, and direct calls to appropriate staff. They also greet visitors, ascertain purpose of visit, and direct them to appropriate staff. Equally important, medical secretaries have to transmit correspondence and medical archives by mail, e-mail, or fax. They are often called upon to operate office equipment such as voice mail messaging systems, and use word processing and other software applications to ready reports, invoices, financial statements, letters, case histories and medical archives. They are expected to receive and route messages and documents such as laboratory results to appropriate staff. Finally, medical secretaries schedule and confirm patient diagnostic appointments, surgeries and medical consultations.

Every day, medical secretaries are expected to be able to listen to and understand others in meetings. They need to understand what others are saying to them even in a noisy environment. It is also important that they articulate ideas and problems.

It is important for medical secretaries to interview patients to finish documents and forms such as intake and insurance forms. They are often called upon to perform various clerical and administrative functions. They also maintain medical archives, technical library and correspondence files. They are sometimes expected to compile and record medical charts and correspondence, using typewriter or personal computer. Somewhat less frequently, medical secretaries are also expected to maintain medical archives, technical library and correspondence files.

and arrange hospital admissions for patients. And finally, they sometimes have to complete insurance and other claim forms.

Like many other jobs, medical secretaries must have exceptional integrity and be reliable.

Similar jobs with educational opportunities in Charleston include:

  • Administrative Assistant. Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Legal Secretary. Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as summonses, complaints, and subpoenas. May also assist with legal research.
  • Office Machine Operator. Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Production Proofreader. Read transcript or proof type setup to detect and mark for correction any grammatical, typographical, or compositional errors.
  • Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

EDUCATIONAL OPPORTUNITIES: Medical Secretary Training

Garnet Career Center - Charleston, WV

Garnet Career Center, 422 Dickinson St, Charleston, WV 25301. Garnet Career Center is a small school located in Charleston, West Virginia. It is a public school with primarily 2-year programs and has 122 students. Garnet Career Center has a one to two year program in Medical Administrative/Executive Assistant & Medical Secretary which graduated seventeen students in 2008.

West Virginia Junior College - Charleston, WV

West Virginia Junior College, 1000 Virginia St E, Charleston, WV 25301. West Virginia Junior College is a small college located in Charleston, West Virginia. It is a private for-profit school with primarily 2-year programs and has 206 students. West Virginia Junior College has a one to two year and an associate's degree program in Medical Office Assistant/Specialist which graduated zero and thirty-three students respectively in 2008.

Ben Franklin Career Center - Dunbar, WV

Ben Franklin Career Center, 500 28th St, Dunbar, WV 25064. Ben Franklin Career Center is a small school located in Dunbar, West Virginia. It is a public school with primarily 2-year programs and has 390 students. Ben Franklin Career Center has a one to two year program in Medical Office Assistant/Specialist which graduated eight students in 2008.

CERTIFICATIONS

Certified Patient Account Manager: American Association of Healthcare Administrative Management (AAHAM) CPAM certification is available only to National AAHAM members who are in good standing and have a minimum of four years health care experience, or two years health care experience and a two-year college or university associates degree.

For more information, see the American Association of Healthcare Administrative Management website.

Certified Coding Specialist: Coding accuracy is highly important to healthcare organizations, and has an impact on revenues and describing health outcomes.

For more information, see the American Health Information Management Association website.

Registered Health Information Technician: With experience, the RHIT credential holds solid potential for advancement to management positions, especially when combined with a bachelor's degree.

For more information, see the American Health Information Management Association website.

Certified Medical Administrative Specialist: This certification is for medical administrative specialists who serves a key role in medical office, clinic and hospital settings.

For more information, see the American Medical Technologists website.

Certified Medical Coder: Experienced medical office professionals with exceptional coding skills are eligible to sit for the Certified Medical Coder (CMC) exam.

For more information, see the Practice Management Institute website.

LOCATION INFORMATION: Charleston, West Virginia

Charleston, West Virginia
Charleston, West Virginia photo by Malepheasant

Charleston is situated in Kanawha County, West Virginia. It has a population of over 50,302, which has shrunk by 5.8% over the last ten years. The cost of living index in Charleston, 84, is well below the national average. New single-family homes in Charleston are priced at $268,400 on average, which is far greater than the state average. In 2008, thirty-four new homes were constructed in Charleston, up from twenty-seven the previous year.

The three most popular industries for women in Charleston are health care, educational services, and public administration. For men, it is professional, scientific, and technical services, health care, and public administration. The average travel time to work is about 16 minutes. More than 32.6% of Charleston residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 15.0%, is higher than the state average.

The unemployment rate in Charleston is 7.7%, which is the same as West Virginia's average of 7.7%. About 16.7% of Charleston's residents are below the poverty line, which is better than the state average.

The percentage of Charleston residents that are affiliated with a religious congregation, 34.5%, is less than both the national and state average. Starcher Baptist Church, Southeast Church of the Nazarene and South Ruffner Presbyterian Church are among the churches located in Charleston. The largest religious groups are the American Baptist Churches in the USA, the United Methodist Church and the Catholic Church.

Charleston is home to the John F Kennedy Center and the Kanawha County Courthouse as well as Watt Powell Stadium and Ruffner Memorial Park. Shopping centers in the area include Patrick Street Plaza Shopping Center, Laidley Court Shopping Center and Plaza East Shopping Center. Visitors to Charleston can choose from Days Inn Charleston East WV, Motel 6 and Fairfield Inn Charleston for temporary stays in the area.