Career and Education Opportunities for Casino Supervisors in Vancouver, Washington
Casino supervisors can find many career and educational opportunities in the Vancouver, Washington area. There are currently 1,860 jobs for casino supervisors in Washington and this is projected to grow by 16% to 2,150 jobs by 2016. This is better than the nation as a whole, where employment opportunities for casino supervisors are expected to grow by about 11.8%. Casino supervisors generally supervise gaming operations and personnel in an assigned area.
The income of a casino supervisor is about $20 per hour or $42,130 per year on average in Washington. In the U.S. as a whole, their income is about $21 hourly or $45,500 yearly on average. Incomes for casino supervisors are better than in the overall category of Gaming and Gambling in Washington, and better than the overall Gaming and Gambling category nationally.
The Vancouver area is home to forty-eight schools of higher education, including one within twenty-five miles of Vancouver where you can get a degree as a casino supervisor. Given that the most common education level for casino supervisors is a high school diploma or GED, you can expect to spend only a short time studying to be a casino supervisor if you already have a high school diploma.
CAREER DESCRIPTION: Casino Supervisor
In general, casino supervisors supervise gaming operations and personnel in an assigned area. They also circulate among tables and observe operations.
Casino supervisors resolve customer and employee complaints. They also monitor game operations to insure that house rules are followed and federal regulations are adhered to, and that employees furnish prompt and courteous service. Equally important, casino supervisors have to report customer-related incidents occurring in gaming areas to supervisors. They are often called upon to explain and interpret house rules. They are expected to greet customers and ask about the quality of service they are receiving. Finally, casino supervisors evaluate staff' performance and ready written performance evaluations.
Every day, casino supervisors are expected to be able to evaluate problems as they arise. They need to articulate ideas and problems. It is also important that they piece together evidence to, in some sense, diagnose what is going on in a situation.
It is important for casino supervisors to monitor stations and games, and move dealers from game to game to insure adequate staffing. They are often called upon to establish and take care of banks and table limits for each game. They also monitor customers for signs of compulsive gambling, offering assistance if needed. They are sometimes expected to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet. Somewhat less frequently, casino supervisors are also expected to monitor customers for signs of compulsive gambling, offering assistance if needed.
They also have to be able to perform the paperwork required for monetary transactions And finally, they sometimes have to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet.
Like many other jobs, casino supervisors must have strong self control in the face of challenging situations and have exceptional integrity.
Similar jobs with educational opportunities in Vancouver include:
- Card Dealer. Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Compare the house's hand against players' hands and payoff or collect players' money or chips.
- Slot Machine Floor Person. Coordinate and supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules.
- Sports Book Writer. Assist in the operation of games such as keno and bingo. Scan winning tickets presented by patrons, calculate amount of winnings and pay patrons. May operate keno and bingo equipment. May start gaming equipment that randomly selects numbers. May announce number selected until total numbers specified for each game are selected. May pick up tickets from players, collect bets, receive, verify and record patrons' cash wagers.
EDUCATIONAL OPPORTUNITIES: Casino Supervisor Training
Everest Institute-Tigard - Tigard, OR
Everest Institute-Tigard, 9600 SW Oak St, Suite 400, Tigard, OR 97223. Everest Institute-Tigard is a small school located in Tigard, Oregon. It is a private for-profit school with primarily less-than 2-year programs. It has 186 students and an admission rate of 100%. Everest Institute-Tigard has a less than one year program in Personal and Culinary Services, Other Specialties which graduated fifteen students in 2008.
Certified Gaming Supervisor: A gaming supervisor is a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and include such tasks as scheduling, training, interviewing, disciplining, inspecting, and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.
For more information, see the Educational Institute of the American Hotel and Lodging Association website.
LOCATION INFORMATION: Vancouver, Washington
Vancouver is located in Clark County, Washington. It has a population of over 163,186, which has grown by 13.7% in the past ten years. The cost of living index in Vancouver, 98, is near the national average. New single-family homes in Vancouver are priced at $95,700 on average, which is far less than the state average. In 2008, two hundred eighty new homes were built in Vancouver, down from four hundred twenty the previous year.
The three most popular industries for women in Vancouver are health care, educational services, and accommodation and food services. For men, it is construction, computer and electronic products, and accommodation and food services. The average travel time to work is about 23 minutes. More than 21.7% of Vancouver residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 7.4%, is lower than the state average.
The unemployment rate in Vancouver is 7.8%, which is less than Washington's average of 8.7%.
The percentage of Vancouver residents that are affiliated with a religious congregation, 27.9%, is less than both the national and state average. The most prominent religious groups are the Catholic Church, the LDS (Mormon) Church and the Evangelical Lutheran Church in America.
Vancouver is home to the Vancouver Square and the Vancouver Plaza as well as Leverich Park and Wintler Park. Shopping malls in the area include Arbours Shopping Center, Millport Shopping Center and Vancouver Village Shopping Center. Visitors to Vancouver can choose from Comfort Suites Vancouver, Homewood Suites Portland-Vancouver and Best Western Hotel and Suites Vacouver Mall Dr for temporary stays in the area.