Career and Education Opportunities for Order Clerks in Seattle, Washington
Order clerks can find many career and educational opportunities in the Seattle, Washington area. There are currently 4,970 jobs for order clerks in Washington and this is projected to grow by 10% to 5,480 jobs by 2016. This is better than the national trend for order clerks, which sees this job pool shrinking by about 26.1% over the next eight years. Order clerks generally receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities.
A person working as an order clerk can expect to earn about $15 per hour or $31,200 annually on average in Washington and about $13 hourly or $27,990 yearly on average in the U.S. as a whole. Order clerks earn less than people working in the category of Clerical generally in Washington and less than people in the Clerical category nationally.
There are sixty-five schools of higher education in the Seattle area, including twelve within twenty-five miles of Seattle where you can get a degree to start your career as an order clerk. Order clerks usually hold a high school diploma or GED, so it will take only a short time to learn to be an order clerk if you already have a high school diploma.
CAREER DESCRIPTION: Order Clerk
In general, order clerks receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. They also duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
Order clerks verify customer and order data for correctness, checking it against previously obtained data as needed. They also obtain customers' names and billing data, product numbers, and specifications of items to be purchased, and enter this data on order forms. Equally important, order clerks have to inform customers by mail or telephone of order data, such as unit prices and any anticipated delays. They are often called upon to receive and respond to customer complaints. They are expected to file copies of orders received, or post orders on archives. Finally, order clerks ready invoices and contracts.
Every day, order clerks are expected to be able to see details at a very fine level of focus. They need to understand what others are saying to them even in a noisy environment. It is also important that they articulate ideas and problems.
It is important for order clerks to inspect orders for completeness in line with reporting procedures and forward incomplete orders for further processing. They are often called upon to direct specified departments or units to ready and ship orders to designated locations. They also compute total charges for products or services and shipping charges. They are sometimes expected to talk with production or common carrier personnel so as to expedite or trace shipments. Somewhat less frequently, order clerks are also expected to notify departments when supplies of specific items are low, or when orders would deplete available supplies.
Order clerks sometimes are asked to recommend type of packing or labeling needed on order. They also have to be able to inspect outgoing work for adherence to customers' specifications and ready invoices and contracts. And finally, they sometimes have to calculate and compile order-related statistics, and ready summaries for management.
Like many other jobs, order clerks must be reliable and have exceptional integrity.
Similar jobs with educational opportunities in Seattle include:
- Accounts Receivable Specialist. Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.
- Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
- Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
- Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
- File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
- Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
- Library Clerk. Compile records, sort and shelve books, and issue and receive library materials such as pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
- Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
- Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Production Planner. Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, and production problems.
- Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
- Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
- Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
- Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.
EDUCATIONAL OPPORTUNITIES: Order Clerk Training
Pierce College at Fort Steilacoom - Lakewood, WA
Pierce College at Fort Steilacoom, 9401 Farwest Dr SW, Lakewood, WA 98498-1999. Pierce College at Fort Steilacoom is a medium sized college located in Lakewood, Washington. It is a public school with primarily 2-year programs and has 6,632 students. Pierce College at Fort Steilacoom has a one to two year and an associate's degree program in General Office Occupations and Clerical Services which graduated three and five students respectively in 2008.
Clover Park Technical College - Lakewood, WA
Clover Park Technical College, 4500 Steilacoom Blvd SW, Lakewood, WA 98499-4004. Clover Park Technical College is a medium sized college located in Lakewood, Washington. It is a public school with primarily 2-year programs and has 3,781 students. Clover Park Technical College has a less than one year program in General Office Occupations and Clerical Services which graduated one student in 2008.
Pierce College at Puyallup - Puyallup, WA
Pierce College at Puyallup, 1601 39th Ave SE, Puyallup, WA 98374-2222. Pierce College at Puyallup is a small college located in Puyallup, Washington. It is a public school with primarily 2-year programs and has 3,101 students. Pierce College at Puyallup has a one to two year and an associate's degree program in General Office Occupations and Clerical Services which graduated three and four students respectively in 2008.
Tacoma Community College - Tacoma, WA
Tacoma Community College, 6501 S 19th St, Tacoma, WA 98466-6100. Tacoma Community College is a medium sized college located in Tacoma, Washington. It is a public school with primarily 2-year programs and has 5,942 students. Tacoma Community College has a less than one year program in General Office Occupations and Clerical Services which graduated one student in 2008.
Highline Community College - Des Moines, WA
Highline Community College, 2400 S 240th St, Des Moines, WA 98198-9800. Highline Community College is a medium sized college located in Des Moines, Washington. It is a public school with primarily 2-year programs and has 6,267 students. Highline Community College has a one to two year program in General Office Occupations and Clerical Services which graduated one student in 2008.
Everett Community College - Everett, WA
Everett Community College, 2000 Tower Street, Everett, WA 98201. Everett Community College is a medium sized college located in Everett, Washington. It is a public school with primarily 2-year programs and has 5,765 students. Everett Community College has a one to two year program in General Office Occupations and Clerical Services which graduated eight students in 2008.
Green River Community College - Auburn, WA
Green River Community College, 12401 SE 320th St, Auburn, WA 98092-3622. Green River Community College is a medium sized college located in Auburn, Washington. It is a public school with primarily 2-year programs and has 7,544 students. Green River Community College has a less than one year program in General Office Occupations and Clerical Services which graduated eighty-six students in 2008.
Bellevue College - Bellevue, WA
Bellevue College, 3000 Landerholm Cir SE, Bellevue, WA 98007-6484. Bellevue College is a large college located in Bellevue, Washington. It is a public school with primarily 4-year or above programs and has 11,748 students. Bellevue College has a less than one year program in General Office Occupations and Clerical Services which graduated thirty-eight students in 2008.
Lake Washington Technical College - Kirkland, WA
Lake Washington Technical College, 11605 132nd Ave NE, Kirkland, WA 98034-8506. Lake Washington Technical College is a small college located in Kirkland, Washington. It is a public school with primarily 2-year programs and has 3,010 students. Lake Washington Technical College has a less than one year program in General Office Occupations and Clerical Services which graduated one student in 2008.
Cascadia Community College - Bothell, WA
Cascadia Community College, 18345 Campus Way NE, Bothell, WA 98011-8205. Cascadia Community College is a small college located in Bothell, Washington. It is a public school with primarily 2-year programs and has 2,385 students. Cascadia Community College has a less than one year program in General Office Occupations and Clerical Services which graduated three students in 2008.
Seattle Vocational Institute - Seattle, WA
Seattle Vocational Institute, 2120 S Jackson, Seattle, WA 98144-2219. Seattle Vocational Institute is a small school located in Seattle, Washington. It is a public school with primarily less-than 2-year programs and has 270 students. Seattle Vocational Institute has a less than one year program in General Office Occupations and Clerical Services which graduated thirty-two students in 2008.
Edmonds Community College - Lynnwood, WA
Edmonds Community College, 20000 68th Ave W, Lynnwood, WA 98036-5912. Edmonds Community College is a medium sized college located in Lynnwood, Washington. It is a public school with primarily 2-year programs and has 7,823 students. Edmonds Community College has a less than one year and an associate's degree program in General Office Occupations and Clerical Services which graduated fourteen and one students respectively in 2008.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
LOCATION INFORMATION: Seattle, Washington
Seattle is located in King County, Washington. It has a population of over 598,541, which has grown by 6.2% in the past ten years. The cost of living index in Seattle, 126, is far greater than the national average. New single-family homes in Seattle are valued at $206,700 on average, which is well below the state average. In 2008, five hundred ninety-five new homes were built in Seattle, down from seven hundred seventy-five the previous year.
The three big industries for women in Seattle are health care, professional, scientific, and technical services, and educational services. For men, it is professional, scientific, and technical services, construction, and educational services. The average commute to work is about 25 minutes. More than 47.2% of Seattle residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 17.3%, is higher than the state average.
The unemployment rate in Seattle is 7.8%, which is less than Washington's average of 8.7%.
The percentage of Seattle residents that are affiliated with a religious congregation, 37.3%, is less than the national average but more than the state average. The largest religious groups are the Catholic Church, the LDS (Mormon) Church and the Evangelical Lutheran Church in America.
Seattle is home to the Berth 5 and the Akli Point Lighthouse as well as Lincoln Park and Myrtle Edwards Park. Shopping centers in the area include Lake City Shopping Center, Westwood Village Shopping Center and Oak Tree Village Shopping Center. Visitors to Seattle can choose from A-1 Motel, Arlington Suites and Marriott Sea-Tac Airport for temporary stays in the area.