Career and Education Opportunities for Correspondence Clerks in Seattle, Washington
Correspondence clerk career and educational opportunities abound in Seattle, Washington. About 280 people are currently employed as correspondence clerks in Washington. By 2016, this is expected to grow 15% to about 330 people employed. This is better than the national trend for correspondence clerks, which sees this job pool shrinking by about 13.8% over the next eight years. In general, correspondence clerks compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services.
The income of a correspondence clerk is about $18 per hour or $37,600 per year on average in Washington. In the U.S. as a whole, their income is about $14 per hour or $30,630 annually on average. Incomes for correspondence clerks are better than in the overall category of Clerical in Washington, and better than the overall Clerical category nationally.
There are sixty-five schools of higher education in the Seattle area, including twelve within twenty-five miles of Seattle where you can get a degree to start your career as a correspondence clerk. Correspondence clerks usually hold a high school diploma or GED, so you can expect to spend only a short time training to become a correspondence clerk if you already have a high school diploma.
CAREER DESCRIPTION: Correspondence Clerk
In general, correspondence clerks compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. They also duties may include gathering data to formulate reply and typing correspondence.
Correspondence clerks route correspondence to other departments for reply. They also read incoming correspondence to ascertain nature of writers' concerns and to establish disposition of correspondence. Equally important, correspondence clerks have to complete form letters in response to requests or problems identified by correspondence. They are often called upon to compose letters in reply to correspondence concerning such items as requests for products, damage claims, credit data requests or unsatisfactory service. They are expected to gather archives pertinent to specific problems, review them for completeness and accuracy, and attach archives to correspondence as needed. Finally, correspondence clerks type acknowledgment letters to persons sending correspondence.
Every day, correspondence clerks are expected to be able to read and understand documents and reports. They need to write clearly and communicate well.
It is important for correspondence clerks to present clear and concise explanations of governing rules and regulations. They are often called upon to insure that money collected is properly recorded and secured. They also talk with company personnel regarding feasibility of complying with writers' requests. They are sometimes expected to maintain files and control archives to show correspondence efforts. Somewhat less frequently, correspondence clerks are also expected to insure that money collected is properly recorded and secured.
Correspondence clerks sometimes are asked to process orders for goods requested in correspondence. and ready documents and correspondence such as damage claims, credit and billing inquiries, invoices, and service complaints. And finally, they sometimes have to type acknowledgment letters to persons sending correspondence.
Like many other jobs, correspondence clerks must be able to deal with stress and deal with situations calmly and have exceptional integrity.
Similar jobs with educational opportunities in Seattle include:
- Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
- Computer Clerk. Operate data entry device.
- Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
- Credit Investigator. Investigate history and credit standing of individuals or business establishments applying for credit. Telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing.
- File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
- Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
- Interviewer. Interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
- Legal Secretary. Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as summonses, complaints, and subpoenas. May also assist with legal research.
- Library Clerk. Compile records, sort and shelve books, and issue and receive library materials such as pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
- Medical Secretary. Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
- Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
- Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
- Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Production Planner. Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, and production problems.
- Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
- Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
- Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
- Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
- Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
- Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.
EDUCATIONAL OPPORTUNITIES: Correspondence Clerk Training
Pierce College at Fort Steilacoom - Lakewood, WA
Pierce College at Fort Steilacoom, 9401 Farwest Dr SW, Lakewood, WA 98498-1999. Pierce College at Fort Steilacoom is a medium sized college located in Lakewood, Washington. It is a public school with primarily 2-year programs and has 6,632 students. Pierce College at Fort Steilacoom has a one to two year and an associate's degree program in General Office Occupations and Clerical Services which graduated three and five students respectively in 2008.
Clover Park Technical College - Lakewood, WA
Clover Park Technical College, 4500 Steilacoom Blvd SW, Lakewood, WA 98499-4004. Clover Park Technical College is a medium sized college located in Lakewood, Washington. It is a public school with primarily 2-year programs and has 3,781 students. Clover Park Technical College has a less than one year program in General Office Occupations and Clerical Services which graduated one student in 2008.
Pierce College at Puyallup - Puyallup, WA
Pierce College at Puyallup, 1601 39th Ave SE, Puyallup, WA 98374-2222. Pierce College at Puyallup is a small college located in Puyallup, Washington. It is a public school with primarily 2-year programs and has 3,101 students. Pierce College at Puyallup has a one to two year and an associate's degree program in General Office Occupations and Clerical Services which graduated three and four students respectively in 2008.
Tacoma Community College - Tacoma, WA
Tacoma Community College, 6501 S 19th St, Tacoma, WA 98466-6100. Tacoma Community College is a medium sized college located in Tacoma, Washington. It is a public school with primarily 2-year programs and has 5,942 students. Tacoma Community College has a less than one year program in General Office Occupations and Clerical Services which graduated one student in 2008.
Highline Community College - Des Moines, WA
Highline Community College, 2400 S 240th St, Des Moines, WA 98198-9800. Highline Community College is a medium sized college located in Des Moines, Washington. It is a public school with primarily 2-year programs and has 6,267 students. Highline Community College has a one to two year program in General Office Occupations and Clerical Services which graduated one student in 2008.
Everett Community College - Everett, WA
Everett Community College, 2000 Tower Street, Everett, WA 98201. Everett Community College is a medium sized college located in Everett, Washington. It is a public school with primarily 2-year programs and has 5,765 students. Everett Community College has a one to two year program in General Office Occupations and Clerical Services which graduated eight students in 2008.
Green River Community College - Auburn, WA
Green River Community College, 12401 SE 320th St, Auburn, WA 98092-3622. Green River Community College is a medium sized college located in Auburn, Washington. It is a public school with primarily 2-year programs and has 7,544 students. Green River Community College has a less than one year program in General Office Occupations and Clerical Services which graduated eighty-six students in 2008.
Bellevue College - Bellevue, WA
Bellevue College, 3000 Landerholm Cir SE, Bellevue, WA 98007-6484. Bellevue College is a large college located in Bellevue, Washington. It is a public school with primarily 4-year or above programs and has 11,748 students. Bellevue College has a less than one year program in General Office Occupations and Clerical Services which graduated thirty-eight students in 2008.
Lake Washington Technical College - Kirkland, WA
Lake Washington Technical College, 11605 132nd Ave NE, Kirkland, WA 98034-8506. Lake Washington Technical College is a small college located in Kirkland, Washington. It is a public school with primarily 2-year programs and has 3,010 students. Lake Washington Technical College has a less than one year program in General Office Occupations and Clerical Services which graduated one student in 2008.
Cascadia Community College - Bothell, WA
Cascadia Community College, 18345 Campus Way NE, Bothell, WA 98011-8205. Cascadia Community College is a small college located in Bothell, Washington. It is a public school with primarily 2-year programs and has 2,385 students. Cascadia Community College has a less than one year program in General Office Occupations and Clerical Services which graduated three students in 2008.
Seattle Vocational Institute - Seattle, WA
Seattle Vocational Institute, 2120 S Jackson, Seattle, WA 98144-2219. Seattle Vocational Institute is a small school located in Seattle, Washington. It is a public school with primarily less-than 2-year programs and has 270 students. Seattle Vocational Institute has a less than one year program in General Office Occupations and Clerical Services which graduated thirty-two students in 2008.
Edmonds Community College - Lynnwood, WA
Edmonds Community College, 20000 68th Ave W, Lynnwood, WA 98036-5912. Edmonds Community College is a medium sized college located in Lynnwood, Washington. It is a public school with primarily 2-year programs and has 7,823 students. Edmonds Community College has a less than one year and an associate's degree program in General Office Occupations and Clerical Services which graduated fourteen and one students respectively in 2008.
LOCATION INFORMATION: Seattle, Washington
Seattle is located in King County, Washington. It has a population of over 598,541, which has grown by 6.2% in the past ten years. The cost of living index in Seattle, 126, is far greater than the national average. New single-family homes in Seattle are valued at $206,700 on average, which is well below the state average. In 2008, five hundred ninety-five new homes were built in Seattle, down from seven hundred seventy-five the previous year.
The three big industries for women in Seattle are health care, professional, scientific, and technical services, and educational services. For men, it is professional, scientific, and technical services, construction, and educational services. The average commute to work is about 25 minutes. More than 47.2% of Seattle residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 17.3%, is higher than the state average.
The unemployment rate in Seattle is 7.8%, which is less than Washington's average of 8.7%.
The percentage of Seattle residents that are affiliated with a religious congregation, 37.3%, is less than the national average but more than the state average. The largest religious groups are the Catholic Church, the LDS (Mormon) Church and the Evangelical Lutheran Church in America.
Seattle is home to the Berth 5 and the Akli Point Lighthouse as well as Lincoln Park and Myrtle Edwards Park. Shopping centers in the area include Lake City Shopping Center, Westwood Village Shopping Center and Oak Tree Village Shopping Center. Visitors to Seattle can choose from A-1 Motel, Arlington Suites and Marriott Sea-Tac Airport for temporary stays in the area.