Popular Careers

Career Development

Career development resources for aspiring professionals.

Career Change Center

Career change guides, tutorials and resources for professionals in transition.

Job Search Resources

Job search resources, websites, guides and directories for job seekers.


Career and Education Opportunities for Telephone Operators in Washington

Washington has a population of 6,664,195, which has grown by 13.07% over the past decade. Nicknamed the "Evergreen State," its capital is Olympia, though its biggest city is Seattle.

About fifty people are currently employed as telephone operators in Washington. By 2016, this is expected to grow 19% to sixty people employed. This is better than the national trend for telephone operators, which sees this job pool shrinking by about 3.6% over the next eight years. Telephone operators generally provide information by accessing alphabetical and geographical directories.

A person working as a telephone operator can expect to earn about $12 hourly or $25,120 yearly on average in Washington and about $15 hourly or $31,670 per year on average in the U.S. as a whole. Earnings for telephone operators are not quite as good as earnings in the general category of Telephone in Washington and better than general Telephone category earnings nationally.

In 2008, there were a total of 4,012,270 jobs in Washington. The average annual income was $42,747 in 2008, up from $41,919 the previous year. The unemployment rate in Washington was 8.9% in 2009, which has grown by 3.5% since the previous year. About 27.7% of Washington residents have college degrees, which is higher than the national average.

The top industries in Washington include software publishers, offices of dentists, and overhead traveling crane, hoist, and monorail system manufacturing. Notable tourist attractions include the Boeing and Eames IMAX Theatres, the Seattle Metropolitan Police Museum, and the Seattle City.

CITIES WITH Telephone Operator OPPORTUNITIES IN Washington


JOB DESCRIPTION: Telephone Operator

Telephone Operator video from the State of New Jersey Dept. of Labor and Workforce Development

In general, telephone operators provide information by accessing alphabetical and geographical directories. They also assist customers with special billing requests.

Every day, telephone operators are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

Similar jobs with educational opportunities in Washington include:

  • Computer Systems Support Specialist. Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. May enter commands at a computer terminal and set controls on computer and peripheral devices. Monitor and respond to operating and error messages.
  • Customer Care Specialist. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Front Desk Manager. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
  • Interviewer. Interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

LOCATION INFORMATION: Washington

Washington
Washington photo by Kelvin Kay

Washington has a population of 6,664,195, which has grown by 13.07% over the past 10 years. Nicknamed the "Evergreen State," its capital is Olympia, though its largest city is Seattle. In 2008, there were a total of 4,012,270 jobs in Washington. The average annual income was $42,747 in 2008, up from $41,919 in 2007. The unemployment rate in Washington was 8.9% in 2009, which has grown by 3.5% since the previous year. About 27.7% of Washington residents have college degrees, which is higher than the national average.

The top industries in Washington include software publishers, offices of dentists, and overhead traveling crane, hoist, and monorail system manufacturing. Notable tourist destinations include the Birthplace of Seattle Log House Museum, the History House, and the Boeing and Eames IMAX Theatres.