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Human Resources and Customer Service: Career and Education Opportunities in Washington

Human Resources and Customer Service: Human Services personnel are focused on people, both inside and outside of an organization, and the organization's relationship with them. Working in areas as diverse as HR and customer service, these workers handle the human side of organizations.

Washington photo by Kelvin Kay

Washington has a population of 6,664,195, which has grown by 13.07% over the past 10 years. Nicknamed the "Evergreen State," its capital is Olympia, though its largest city is Seattle. In 2008, there were a total of 4,012,270 jobs in Washington. The average annual income was $42,747 in 2008, up from $41,919 in 2007. The unemployment rate in Washington was 8.9% in 2009, which has grown by 3.5% since the previous year. About 27.7% of Washington residents have college degrees, which is higher than the national average.

The top industries in Washington include software publishers, offices of dentists, and overhead traveling crane, hoist, and monorail system manufacturing. Notable tourist destinations include the Birthplace of Seattle Log House Museum, the History House, and the Boeing and Eames IMAX Theatres.

CITIES WITH Human Resources and Customer Service OPPORTUNITIES IN Washington

Featured Online Colleges

Everest University
Liberty University
American InterContinental University Online

CAREERS WITHIN Human Resources and Customer Service

Customer Care Specialist

Customer Care Specialists interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Customer Care Specialists need to read and understand what has been read. They also need to look for ways to help others.
Eligibility and Occupancy Interviewer

Eligibility and Occupancy Interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing. Eligibility and Occupancy Interviewers need to listen well to others and take in their information and issues. They also need to speak clearly and communicate with others.
Human Resources Administrator

Human Resources Administrators compile and keep personnel records. Human Resources Administrators need to listen well to others and take in their information and issues. They also need to listen well to others and take in their information and issues.