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Career and Education Opportunities for Dispatchers in Arlington, Virginia

For those living in the Arlington, Virginia area, there are many career and education opportunities for dispatchers. The national trend for dispatchers sees this job pool shrinking by about 2.6% over the next eight years. In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.

The income of a dispatcher is about $15 hourly or $33,240 per year on average in Virginia. In the U.S. as a whole, their income is about $16 per hour or $33,850 yearly on average. Compared with people working in the overall category of Dispatching and Logistics, people working as dispatchers in Virginia earn more. They earn more than people working in the overall category of Dispatching and Logistics nationally.

The Arlington area is home to eighty-seven schools of higher education, including one within twenty-five miles of Arlington where you can get a degree as a dispatcher. The most common level of education for dispatchers is a high school diploma or GED. It will take only a short time to learn to be a dispatcher if you already have a high school diploma.

CAREER DESCRIPTION: Dispatcher

Dispatcher video from the State of New Jersey Dept. of Labor and Workforce Development

In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

It is important for dispatchers to receive or ready work orders. They are often called upon to manage needed repairs to restore service and schedules. They also oversee all communications within specifically assigned territories. They are sometimes expected to relay work orders and data to or from work crews and field inspectors using telephones or two-way radios. Somewhat less frequently, dispatchers are also expected to order supplies and equipment, and issue them to personnel.

And finally, they sometimes have to record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Like many other jobs, dispatchers must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Arlington include:

  • Order Filler. Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.

EDUCATIONAL OPPORTUNITIES: Dispatcher Training

University of Maryland-College Park - College Park, MD

University of Maryland-College Park, , College Park, MD 20742. University of Maryland-College Park is a large university located in College Park, Maryland. It is a public school with primarily 4-year or above programs. It has 37,000 students and an admission rate of 39%. University of Maryland-College Park has a bachelor's degree program in Logistics and Materials Management which graduated fifty-four students in 2008.

CERTIFICATIONS

Emergency Number Professional: Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.

For more information, see the National Emergency Number Association website.

LOCATION INFORMATION: Arlington, Virginia

Arlington, Virginia
Arlington, Virginia photo by Postdlf

Arlington is located in Arlington County, Virginia. It has a population of over 209,969, which has grown by 10.8% over the last ten years. The cost of living index in Arlington, 126, is far greater than the national average.

The top three industries for women in Arlington are professional, scientific, and technical services, public administration, and educational services. For men, it is professional, scientific, and technical services, public administration, and construction. The average commute to work is about 27 minutes. More than 60.2% of Arlington residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 30.6%, is higher than the state average.

The percentage of Arlington residents that are affiliated with a religious congregation, 29.2%, is less than both the national and state average. Church of the Convenant Presbyterian, Abundant Life United Holy Church and Advent Lutheran Church are among the churches located in Arlington. The largest religious groups are the Catholic Church, the United Methodist Church and the Episcopal Church.

Arlington is home to the Clarendon Metro Station and the Virginia Square-GMU Metro Station as well as Arlington House-Robert E Lee Memorial and Doctors Branch Park. Shopping centers in the area include Lee-Harrison Shopping Center, Ballston Common Shopping Center and Lucas Market Shopping Center. Visitors to Arlington can choose from Econo Lodge National Airport, Crystal Gateway Marriott and Hilton Arlington & Towers for temporary stays in the area.