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Career and Education Opportunities for Computer Systems Support Specialists in Arlington, Virginia

Computer systems support specialists can find many career and educational opportunities in the Arlington, Virginia area. The national trend for computer systems support specialists sees this job pool shrinking by about 18.6% over the next eight years. Computer systems support specialists generally monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions.

Income for computer systems support specialists is about $18 per hour or $37,770 per year on average in Virginia. Nationally, their income is about $17 hourly or $35,600 yearly. Incomes for computer systems support specialists are better than in the overall category of Computer Operation in Virginia, and better than the overall Computer Operation category nationally.

The Arlington area is home to eighty-seven schools of higher education, including one within twenty-five miles of Arlington where you can get a degree as a computer systems support specialist. Computer systems support specialists usually hold an Associate's, or other 2-year degree, so you can expect to spend about two years studying to be a computer systems support specialist if you already have a high school diploma.

CAREER DESCRIPTION: Computer Systems Support Specialist

Computer Systems Support Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. They also may enter commands at a computer terminal and set controls on computer and peripheral devices.

Computer systems support specialists monitor systems for equipment failure or errors in performance. They also operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. Equally important, computer systems support specialists have to respond to program error messages by finding and correcting problems or terminating the program. They are often called upon to notify supervisor or computer maintenance technicians of equipment malfunctions. They are expected to enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment. Finally, computer systems support specialists answer telephone calls to help computer users encountering problems.

Every day, computer systems support specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they focus attention on specific tasks without being distracted.

It is important for computer systems support specialists to retrieve, separate and sort program output as needed, and send data to specified users. They are often called upon to read job set-up instructions to establish apparatus to be used, order of use, material such as disks and paper to be loaded, and control settings. They also record data such as computer operating time, problems that occurred, and actions taken. They are sometimes expected to oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to insure efficient use. Somewhat less frequently, computer systems support specialists are also expected to type command on keyboard to transfer encoded data from memory unit to magnetic tape and help in labeling, classifying, cataloging and maintaining tapes.

They also have to be able to clear equipment at end of operating run and review schedule to establish next assignment And finally, they sometimes have to respond to program error messages by finding and correcting problems or terminating the program.

Like many other jobs, computer systems support specialists must be thorough and dependable and be reliable.

Similar jobs with educational opportunities in Arlington include:

  • Computer Clerk. Operate data entry device.
  • Online Publisher. Format typescript and graphic elements using computer software to produce publication-ready material.

EDUCATIONAL OPPORTUNITIES: Computer Systems Support Specialist Training

Montgomery College - Rockville, MD

Montgomery College, 40 W. Gude Drive, Suite 220, Rockville, MD 20850. Montgomery College is a large college located in Rockville, Maryland. It is a public school with primarily 2-year programs and has 24,452 students. Montgomery College has a one to two year program in Data Processing and Data Processing Technology/Technician which graduated nine students in 2008.

CERTIFICATIONS

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

LOCATION INFORMATION: Arlington, Virginia

Arlington, Virginia
Arlington, Virginia photo by Postdlf

Arlington is located in Arlington County, Virginia. It has a population of over 209,969, which has grown by 10.8% over the last ten years. The cost of living index in Arlington, 126, is far greater than the national average.

The top three industries for women in Arlington are professional, scientific, and technical services, public administration, and educational services. For men, it is professional, scientific, and technical services, public administration, and construction. The average commute to work is about 27 minutes. More than 60.2% of Arlington residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 30.6%, is higher than the state average.

The percentage of Arlington residents that are affiliated with a religious congregation, 29.2%, is less than both the national and state average. Church of the Convenant Presbyterian, Abundant Life United Holy Church and Advent Lutheran Church are among the churches located in Arlington. The largest religious groups are the Catholic Church, the United Methodist Church and the Episcopal Church.

Arlington is home to the Clarendon Metro Station and the Virginia Square-GMU Metro Station as well as Arlington House-Robert E Lee Memorial and Doctors Branch Park. Shopping centers in the area include Lee-Harrison Shopping Center, Ballston Common Shopping Center and Lucas Market Shopping Center. Visitors to Arlington can choose from Econo Lodge National Airport, Crystal Gateway Marriott and Hilton Arlington & Towers for temporary stays in the area.