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Career and Education Opportunities for Telemarketers in Alexandria, Virginia

For those living in the Alexandria, Virginia area, there are many career and education opportunities for telemarketers. The national trend for telemarketers sees this job pool shrinking by about 11.1% over the next eight years. In general, telemarketers solicit orders for goods or services over the telephone.

Telemarketers earn approximately $9 hourly or $20,690 yearly on average in Virginia. Nationally they average about $10 per hour or $21,960 per year. Compared with people working in the overall category of Sales and Clerical, people working as telemarketers in Virginia earn less. They earn less than people working in the overall category of Sales and Clerical nationally.

There is one school within twenty-five miles of Alexandria where you can study to be a telemarketer, among eighty-four schools of higher education total in the Alexandria area. The most common level of education for telemarketers is a high school diploma or GED. You can expect to spend only a short time studying to be a telemarketer if you already have a high school diploma.

CAREER DESCRIPTION: Telemarketer

Telemarketer video from the State of New Jersey Dept. of Labor and Workforce Development

In general, telemarketers solicit orders for goods or services over the telephone.

Telemarketers explain products or services and prices, and answer questions from clients. They also obtain customer data such as name and payment method, and enter orders into computers. Finally, telemarketers deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation.

Every day, telemarketers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for telemarketers to record names and reactions of prospects contacted. They are often called upon to adjust sales scripts to better target the needs and interests of specific individuals. They also deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation. They are sometimes expected to contact businesses or private individuals by telephone in order to seek sales for goods or services, or to request donations for charitable causes. Somewhat less frequently, telemarketers are also expected to maintain records of contacts and orders.

Telemarketers sometimes are asked to answer telephone calls from potential clients who have been solicited through advertisements. They also have to be able to telephone or write letters to respond to correspondence from clients or to follow up initial sales contacts and conduct client or market surveys so as to obtain data related to potential clients. And finally, they sometimes have to schedule appointments for sales representatives to meet with prospective clients or for clients to attend sales presentations.

Like many other jobs, telemarketers must be able to deal with stress and deal with situations calmly and have exceptional integrity.

Similar jobs with educational opportunities in Alexandria include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Sales Manager. Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Telemarketer Training

Howard University - Washington, DC

Howard University, 2400 Sixth St NW, Washington, DC 20059-0001. Howard University is a large university located in Washington, District of Columbia. It is a private not-for-profit school with primarily 4-year or above programs. It has 10,696 students and an admission rate of 49%. Howard University has a bachelor's degree program in Insurance which graduated eight students in 2008.

CERTIFICATIONS

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Alexandria, Virginia

Alexandria, Virginia
Alexandria, Virginia photo by SchuminWeb

Alexandria is situated in Alexandria City County, Virginia. It has a population of over 143,885, which has grown by 12.2% in the past ten years. The cost of living index in Alexandria, 124, is far greater than the national average.

The three big industries for women in Alexandria are professional, scientific, and technical services, public administration, and health care. For men, it is professional, scientific, and technical services, public administration, and construction. The average commute to work is about 30 minutes. More than 54.3% of Alexandria residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 24.8%, is higher than the state average.

The unemployment rate in Alexandria is 4.6%, which is less than Virginia's average of 6.4%.

Church of Resurrection Episcopal, Agudas Achim Synagogue and Alexandria Bible Church are some of the churches located in Alexandria.

Alexandria is home to the Circle Terrace Hospital and the Kate Waller Barrett Branch as well as Marina Park and Founders Park. Shopping centers in the area include Hamlet Shopping Center, Landmark Shopping Center and Arlandria Shopping Center. Visitors to Alexandria can choose from Comfort Inn-Landmark, Best Western Old Colony Inn and Hilton Inn for temporary stays in the area.