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Career and Education Opportunities for Eligibility and Occupancy Interviewers in Burlington, Vermont

For those living in the Burlington, Vermont area, there are many career and education opportunities for eligibility and occupancy interviewers. There are currently 130 jobs for eligibility and occupancy interviewers in Vermont and this is projected to grow 26% to about 160 jobs by 2016. This is better than the nation as a whole, where employment opportunities for eligibility and occupancy interviewers are expected to grow by about 9.2%. In general, eligibility and occupancy interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.

Eligibility and occupancy interviewers earn about $19 hourly or $41,140 annually on average in Vermont and about $18 hourly or $39,310 annually on average nationally. Incomes for eligibility and occupancy interviewers are better than in the overall category of Human Resources and Customer Service in Vermont, and better than the overall Human Resources and Customer Service category nationally.

The Burlington area is home to seventeen schools of higher education, including two within twenty-five miles of Burlington where you can get a degree as an eligibility and occupancy interviewer. Given that the most common education level for eligibility and occupancy interviewers is a high school diploma or GED, you can expect to spend only a short time training to become an eligibility and occupancy interviewer if you already have a high school diploma.

CAREER DESCRIPTION: Eligibility and Occupancy Interviewer

Eligibility and Occupancy Interviewer video from the State of New Jersey Dept. of Labor and Workforce Development

In general, eligibility and occupancy interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.

Eligibility and occupancy interviewers interpret and explain data such as eligibility requirements and applicants' legal rights. They also answer applicants' questions about benefits and claim procedures. Equally important, eligibility and occupancy interviewers have to initiate procedures to grant or terminate assistance, or refer applicants to other agencies for assistance. They are often called upon to compile and evaluate personal and financial data in order to confirm completeness and accuracy, and to establish eligibility status. They are expected to interview benefits recipients at specified intervals to certify their eligibility for continuing benefits. Finally, eligibility and occupancy interviewers keep archives of assigned cases, and ready required reports.

Every day, eligibility and occupancy interviewers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they read and understand documents and reports.

It is important for eligibility and occupancy interviewers to check with employers or other references to confirm answers and obtain further data. They are often called upon to interview and investigate applicants for public assistance to gather data pertinent to their applications. They also ready applications and forms for applicants for such purposes as school enrollment and medical services. They are sometimes expected to furnish social staff with pertinent data gathered during applicant interviews. Somewhat less frequently, eligibility and occupancy interviewers are also expected to compute and authorize amounts of assistance for programs such as grants and food stamps.

Eligibility and occupancy interviewers sometimes are asked to conduct annual and special housing reviews and home visits to insure conformance to regulations. and monitor the payments of benefits throughout the duration of a claim. And finally, they sometimes have to compile and evaluate personal and financial data in order to confirm completeness and accuracy, and to establish eligibility status.

Like many other jobs, eligibility and occupancy interviewers must have strong self control in the face of challenging situations and be able to deal with stress and deal with situations calmly.

EDUCATIONAL OPPORTUNITIES: Eligibility and Occupancy Interviewer Training

Woodbury Institute at Champlain College - Montpelier, VT

Woodbury Institute at Champlain College, 660 Elm St, Montpelier, VT 05602. Woodbury Institute at Champlain College is a small college located in Montpelier, Vermont. It is a private not-for-profit school with primarily 4-year or above programs and has 190 students. Woodbury Institute at Champlain College has one to two year, associate's degree, and bachelor's degree programs in Community Organization and Advocacy which graduated two, zero, and six students respectively in 2008.

Clinton Community College - Plattsburgh, NY

Clinton Community College, 136 Clinton Point Dr, Plattsburgh, NY 12901. Clinton Community College is a small college located in Plattsburgh, New York. It is a public school with primarily 2-year programs and has 2,177 students. Clinton Community College has an associate's degree program in Community Organization and Advocacy which graduated seven students in 2008.

CERTIFICATIONS

Certified Housing Counselor: A Certified Housing Counselor objectively assesses the client's current financial situation; identifies problem areas the client may face recommends appropriate actions to help clients obtain and maintain adequate housing; evaluates the housing and financial status of low, moderate and middle-income families; and understands the essential workings of all aspects of the industry in order to help clients make appropriate housing decisions.

For more information, see the Association for Financial Counseling and Planning Education website.

Certified Forensic Interviewer: The objective of this certification program is to create comprehensive, universally accepted professional standards combined with an objective measure of an interviewer's knowledge of those standards.

For more information, see the Center for Interviewer Standards and Assessment Ltd. website.

National Workforce Professional - Tier 1: Professional certification exam for National Tier 1.

For more information, see the Dynamic Works Institute website.

NFJP Grantee Workforce Professional - Tier 1: Exam to become certified as a National Farmworker Jobs Program (NFJP) Professional.

For more information, see the Dynamic Works Institute website.

Specialist in Housing Credit Management: The Specialist in Housing Credit Management(SHCM) certification has been developed by the National Affordable Housing Management Association (NAHMA) especially for management professionals involved with properties developed and operated under the Low Income Housing Tax Credit (LIHTC) program.

For more information, see the National Affordable Housing Management Association website.

LOCATION INFORMATION: Burlington, Vermont

Burlington, Vermont
Burlington, Vermont photo by Avala

Burlington is situated in Chittenden County, Vermont. It has a population of over 38,897. The cost of living index in Burlington, 102, is near the national average. New single-family homes in Burlington cost $152,400 on average, which is far less than the state average. In 2008, five new homes were constructed in Burlington, down from eight the previous year.

The three big industries for women in Burlington are educational services, health care, and accommodation and food services. For men, it is educational services, accommodation and food services, and professional, scientific, and technical services. The average travel time to work is about 17 minutes. More than 42.0% of Burlington residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 15.6%, is higher than the state average.

The unemployment rate in Burlington is 5.2%, which is less than Vermont's average of 5.9%. About 20.0% of Burlington's residents are below the poverty line, which is worse than the state average.

The percentage of Burlington residents that are affiliated with a religious congregation, 39.8%, is less than both the national and state average. Saint Mark Church, Champlain Valley Baptist Church and Church of God in Christ are some of the churches located in Burlington. The most common religious groups are the Catholic Church, the United Church of Christ and the United Methodist Church.

Burlington is home to the South Breakwater Light and the Vermont State Craft Center Shelburne Farms as well as Ethan Allen Park and Head of Church Street Historic District. Shopping malls in the area include Church Street Marketplace Shopping Center, North Avenue Shopping Center and Burlington Square Shopping Center. Visitors to Burlington can choose from Holiday Inn, Radisson Hotel Burlington and Champlain Inn for temporary stays in the area.