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Career and Education Opportunities for Insurance Processing Clerks in Provo, Utah

Insurance processing clerks can find many career and educational opportunities in the Provo, Utah area. About 2,230 people are currently employed as insurance processing clerks in Utah. By 2016, this is expected to grow by 17% to about 2,600 people employed. This is better than the national trend for insurance processing clerks, which sees this job pool growing by about 0.3% over the next eight years. Insurance processing clerks generally process applications for, changes to, and cancellation of insurance policies.

Income for insurance processing clerks is about $13 per hour or $28,210 per year on average in Utah. Nationally, their income is about $15 hourly or $33,100 per year. Incomes for insurance processing clerks are better than in the overall category of Clerical in Utah, and better than the overall Clerical category nationally.

The Provo area is home to thirty-five schools of higher education, including two within twenty-five miles of Provo where you can get a degree as an insurance processing clerk. Insurance processing clerks usually hold a high school diploma or GED, so you can expect to spend only a short time training to become an insurance processing clerk if you already have a high school diploma.

CAREER DESCRIPTION: Insurance Processing Clerk

In general, insurance processing clerks process applications for, changes to, and cancellation of insurance policies. They also duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.

Insurance processing clerks correspond with agents to obtain data or inform them of account status or changes. They also modify and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance. Equally important, insurance processing clerks have to inspect and verify data, such as age and principal sum and value of property on insurance applications and policies. They are often called upon to examine letters from policyholders or agents, original insurance applications, and other company documents to establish if changes are needed and effects of changes. They are expected to notify insurance agents and accounting departments of policy cancellations. Finally, insurance processing clerks process and record new insurance policies and claims.

Every day, insurance processing clerks are expected to be able to see details at a very fine level of focus. They need to listen to and understand others in meetings. It is also important that they articulate ideas and problems.

It is important for insurance processing clerks to process and submit business or government forms, such as submitting applications for coverage to insurance carriers. They are often called upon to compose business correspondence for supervisors, managers and professionals. They also interview clients and take their calls to furnish customer service and obtain data on claims. They are sometimes expected to transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts. Somewhat less frequently, insurance processing clerks are also expected to correspond with agents to obtain data or inform them of account status or changes.

and process and record new insurance policies and claims. And finally, they sometimes have to transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.

Like many other jobs, insurance processing clerks must have exceptional integrity and be thorough and dependable.

Similar jobs with educational opportunities in Provo include:

  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Clerk. Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines.
  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • Customer Care Specialist. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
  • Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
  • Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

EDUCATIONAL OPPORTUNITIES: Insurance Processing Clerk Training

Salt Lake Community College - Salt Lake City, UT

Salt Lake Community College, 4600 S Redwood Rd, Salt Lake City, UT 84123. Salt Lake Community College is a large college located in Salt Lake City, Utah. It is a public school with primarily 2-year programs and has 29,539 students. Salt Lake Community College has a less than one year program in General Office Occupations and Clerical Services which graduated eight students in 2008.

Stevens-Henager College of Business-Provo - Orem, UT

Stevens-Henager College of Business-Provo, 1476 South Sandhill Road, Orem, UT 84058. Stevens-Henager College of Business-Provo is a small college located in Orem, Utah. It is a private for-profit school with primarily 4-year or above programs. It has 215 students and an admission rate of 50%. Stevens-Henager College of Business-Provo has an associate's degree program in General Office Occupations and Clerical Services.


Certified Patient Account Technician: The Certified Patient Account Manager exam is every bit as challenging for patient account managers as the CPA and Bar exams are for their respective fields.

For more information, see the American Association of Healthcare Administrative Management website.

Certified Clinic Account Technician: AAHAM developed the Certified Clinic Account Technician (CCAT) examination to test the proficiency of individuals involved in the collection of patient accounts and to prepare them for the many changes to come.

For more information, see the American Association of Healthcare Administrative Management website.


Provo, Utah
Provo, Utah photo by Emes

Provo is situated in Utah County, Utah. It has a population of over 118,581, which has grown by 12.8% over the last ten years. The cost of living index in Provo, 92, is below the national average. New single-family homes in Provo cost $296,100 on average, which is far greater than the state average. In 2008, fifty-seven new homes were built in Provo, down from one hundred eighty-one the previous year.

The three most popular industries for women in Provo are educational services, health care, and accommodation and food services. For men, it is educational services, construction, and professional, scientific, and technical services. The average commute to work is about 16 minutes. More than 35.7% of Provo residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 10.9%, is higher than the state average.

The unemployment rate in Provo is 6.4%, which is greater than Utah's average of 6.3%.

The percentage of Provo residents that are affiliated with a religious congregation, 89.9%, is more than both the national and state average. Kingdom Hall of Jehovahs Witnesses, Seventh Day Adventist Church and The Church of Jesus Christ of Latter Day Saints are all churches located in Provo. The most prominent religious groups are the LDS (Mormon) Church, the Catholic Church and the Assemblies of God.

Provo is home to the Provo Temple and the Lakeside Campground as well as Utah Lake State Park and Cougar Stadium. Visitors to Provo can choose from Amenity Motor Inn, Hines Mansion Bed & Breakfast and Travelodge for temporary stays in the area.