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Career and Education Opportunities for Telephone Operators in Utah

Utah has a population of 2,784,572, which has grown by 24.69% over the past decade. Nicknamed the "Beehive State," Utah's capital and biggest city is Salt Lake City.

The national trend for telephone operators sees this job pool shrinking by about 3.6% over the next eight years. In general, telephone operators provide information by accessing alphabetical and geographical directories.

Income for telephone operators is about $12 per hour or $25,940 per year on average in Utah. Nationally, their income is about $15 hourly or $31,670 annually. Earnings for telephone operators are better than earnings in the general category of Telephone in Utah and better than general Telephone category earnings nationally.

In 2008, there were a total of 1,702,493 jobs in Utah. The average annual income was $32,050 in 2008, up from $31,800 the previous year. The unemployment rate in Utah was 6.6% in 2009, which has grown by 2.9% since the previous year. About 26.1% of Utah residents have college degrees, which is higher than the national average.

The top industries in Utah include activities related to credit intermediation, nonferrous metal production, and sporting goods manufacturing. Notable tourist attractions include the Hogle Zoo, the Utah Museum of Arts & History, and the Utah Museum of Natural History.

CITIES WITH Telephone Operator OPPORTUNITIES IN Utah


JOB DESCRIPTION: Telephone Operator

Telephone Operator video from the State of New Jersey Dept. of Labor and Workforce Development

In general, telephone operators provide information by accessing alphabetical and geographical directories. They also assist customers with special billing requests.

Every day, telephone operators are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

Similar jobs with educational opportunities in Utah include:

  • Computer Systems Support Specialist. Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. May enter commands at a computer terminal and set controls on computer and peripheral devices. Monitor and respond to operating and error messages.
  • Customer Care Specialist. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
  • Interviewer. Interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

LOCATION INFORMATION: Utah

Utah
Utah photo by the U.S. National Park Service

Utah has a population of 2,784,572, which has grown by 24.69% in the last 10 years. Nicknamed the "Beehive State," Utah's capital and biggest city is Salt Lake City. In 2008, there were a total of 1,702,493 jobs in Utah. The average annual income was $32,050 in 2008, up from $31,800 in 2007. The unemployment rate in Utah was 6.6% in 2009, which has grown by 2.9% since the previous year. Approximately 26.1% of Utah residents have college degrees, which is higher than the national average.

The top industries in Utah include activities related to credit intermediation, nonferrous metal production, and sporting goods manufacturing. Notable tourist destinations include the Utah State Government, the Hogle Zoo, and the Utah Museum of Natural History.