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Career and Education Opportunities for Dispatchers in Round Rock, Texas

Dispatchers can find both educational opportunities and jobs in the Round Rock, Texas area. There are currently 16,590 jobs for dispatchers in Texas and this is projected to grow 9% to about 18,110 jobs by 2016. This is better than the national trend for dispatchers, which sees this job pool shrinking by about 2.6% over the next eight years. In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.

Dispatchers earn approximately $16 hourly or $33,740 per year on average in Texas. Nationally they average about $16 hourly or $33,850 annually. Dispatchers earn more than people working in the category of Dispatching and Logistics generally in Texas and more than people in the Dispatching and Logistics category nationally.

There are thirty-four schools of higher education in the Round Rock area, including one within twenty-five miles of Round Rock where you can get a degree to start your career as a dispatcher. Dispatchers usually hold a high school diploma or GED, so you can expect to spend only a short time studying to be a dispatcher if you already have a high school diploma.

CAREER DESCRIPTION: Dispatcher

Dispatcher video from the State of New Jersey Dept. of Labor and Workforce Development

In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

It is important for dispatchers to receive or ready work orders. They are often called upon to manage needed repairs to restore service and schedules. They also oversee all communications within specifically assigned territories. They are sometimes expected to relay work orders and data to or from work crews and field inspectors using telephones or two-way radios. Somewhat less frequently, dispatchers are also expected to order supplies and equipment, and issue them to personnel.

And finally, they sometimes have to record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Like many other jobs, dispatchers must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Round Rock include:

  • Freight Representative. Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Shipping and Receiving Clerk. Verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.

EDUCATIONAL OPPORTUNITIES: Dispatcher Training

The University of Texas at Austin - Austin, TX

The University of Texas at Austin, , Austin, TX 78712. The University of Texas at Austin is a large university located in Austin, Texas. It is a public school with primarily 4-year or above programs. It has 49,984 students and an admission rate of 44%. The University of Texas at Austin has a bachelor's degree program in Logistics and Materials Management which graduated twelve students in 2008.

CERTIFICATIONS

Emergency Number Professional: Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.

For more information, see the National Emergency Number Association website.

LOCATION INFORMATION: Round Rock, Texas

Round Rock, Texas
Round Rock, Texas photo by Redsully

Round Rock is located in Williamson County, Texas. It has a population of over 104,446, which has grown by 70.8% in the past ten years. The cost of living index in Round Rock, 83, is well below the national average. New single-family homes in Round Rock are priced at $145,400 on average, which is well below the state average. In 2008, three hundred twenty-four new homes were constructed in Round Rock, down from seven hundred ninety-six the previous year.

The three big industries for women in Round Rock are educational services, computer and electronic products, and health care. For men, it is computer and electronic products, construction, and public administration. The average travel time to work is about 26 minutes. More than 32.9% of Round Rock residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.1%, is higher than the state average.

The unemployment rate in Round Rock is 6.2%, which is less than Texas's average of 8.1%.

The percentage of Round Rock residents that are affiliated with a religious congregation, 40.0%, is less than both the national and state average. Primera Iglesia Bautista of Round Rock Church, Round Rock Chapel Church and Round Rock Church of Christ are all churches located in Round Rock. The most common religious groups are the Catholic Church, the Southern Baptist Convention and the United Methodist Church.

Round Rock is home to the Inn at Brushy Creek and the Captain Nelson Merrell House as well as Roundrock West Park and Mesa Village Park. Visitors to Round Rock can choose from Best Western Executive Inn and Austin Marriott North for temporary stays in the area.