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Career and Education Opportunities for Computer Systems Support Specialists in Richardson, Texas

Richardson, Texas provides a wide variety of opportunities, both career and educational, for computer systems support specialists. There are currently 8,460 jobs for computer systems support specialists in Texas and this is projected to shrink 19% to 6,840 jobs by 2016. This is not quite as good as the nation as a whole, where employment opportunities for computer systems support specialists are expected to shrink by about 18.6%. Computer systems support specialists generally monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions.

The income of a computer systems support specialist is about $16 per hour or $33,900 annually on average in Texas. In the U.S. as a whole, their income is about $17 per hour or $35,600 annually on average. Incomes for computer systems support specialists are not quite as good as in the overall category of Computer Operation in Texas, and better than the overall Computer Operation category nationally.

There are seven schools within twenty-five miles of Richardson where you can study to be a computer systems support specialist, among seventy-seven schools of higher education total in the Richardson area. The most common level of education for computer systems support specialists is an Associate's, or other 2-year degree. You can expect to spend about two years training to become a computer systems support specialist if you already have a high school diploma.

CAREER DESCRIPTION: Computer Systems Support Specialist

Computer Systems Support Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. They also may enter commands at a computer terminal and set controls on computer and peripheral devices.

Computer systems support specialists monitor systems for equipment failure or errors in performance. They also operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. Equally important, computer systems support specialists have to respond to program error messages by finding and correcting problems or terminating the program. They are often called upon to notify supervisor or computer maintenance technicians of equipment malfunctions. They are expected to enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment. Finally, computer systems support specialists answer telephone calls to help computer users encountering problems.

Every day, computer systems support specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they focus attention on specific tasks without being distracted.

It is important for computer systems support specialists to retrieve, separate and sort program output as needed, and send data to specified users. They are often called upon to read job set-up instructions to establish apparatus to be used, order of use, material such as disks and paper to be loaded, and control settings. They also record data such as computer operating time, problems that occurred, and actions taken. They are sometimes expected to oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to insure efficient use. Somewhat less frequently, computer systems support specialists are also expected to type command on keyboard to transfer encoded data from memory unit to magnetic tape and help in labeling, classifying, cataloging and maintaining tapes.

They also have to be able to clear equipment at end of operating run and review schedule to establish next assignment And finally, they sometimes have to respond to program error messages by finding and correcting problems or terminating the program.

Like many other jobs, computer systems support specialists must be thorough and dependable and be reliable.

Similar jobs with educational opportunities in Richardson include:

  • Computer Clerk. Operate data entry device.
  • Online Publisher. Format typescript and graphic elements using computer software to produce publication-ready material.
  • Telephone Operator. Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

EDUCATIONAL OPPORTUNITIES: Computer Systems Support Specialist Training

Brookhaven College - Farmers Branch, TX

Brookhaven College, 3939 Valley View Ln, Farmers Branch, TX 75244-4997. Brookhaven College is a large college located in Farmers Branch, Texas. It is a public school with primarily 2-year programs and has 11,173 students. Brookhaven College has a one to two year and an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated six and one students respectively in 2008.

El Centro College - Dallas, TX

El Centro College, 801 Main, Dallas, TX 75202-3604. El Centro College is a medium sized college located in Dallas, Texas. It is a public school with primarily 2-year programs and has 8,114 students. El Centro College has a one to two year and an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated five and one students respectively in 2008.

Mountain View College - Dallas, TX

Mountain View College, 4849 W Illinois, Dallas, TX 75211-6599. Mountain View College is a medium sized college located in Dallas, Texas. It is a public school with primarily 2-year programs and has 7,126 students. Mountain View College has a one to two year and an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated three and zero students respectively in 2008.

Richland College - Dallas, TX

Richland College, 12800 Abrams Rd, Dallas, TX 75243-2199. Richland College is a large college located in Dallas, Texas. It is a public school with primarily 2-year programs and has 15,917 students. Richland College has a one to two year and an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated eight and two students respectively in 2008.

North Lake College - Irving, TX

North Lake College, 5001 N MacArthur Blvd, Irving, TX 75038-3899. North Lake College is a large college located in Irving, Texas. It is a public school with primarily 2-year programs and has 10,174 students. North Lake College has a one to two year and an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated thirteen and one students respectively in 2008.

Eastfield College - Mesquite, TX

Eastfield College, 3737 Motley Dr, Mesquite, TX 75150-2099. Eastfield College is a large college located in Mesquite, Texas. It is a public school with primarily 2-year programs and has 10,501 students. Eastfield College has a one to two year and an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated five and four students respectively in 2008.

Cedar Valley College - Lancaster, TX

Cedar Valley College, 3030 N Dallas Ave, Lancaster, TX 75134-3799. Cedar Valley College is a medium sized college located in Lancaster, Texas. It is a public school with primarily 2-year programs and has 5,223 students. Cedar Valley College has a one to two year and an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated five and two students respectively in 2008.

CERTIFICATIONS

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

LOCATION INFORMATION: Richardson, Texas

Richardson, Texas
Richardson, Texas photo by Infrogmation

Richardson is situated in Dallas County, Texas. It has a population of over 101,589, which has grown by 10.7% over the last ten years. The cost of living index in Richardson, 92, is below the national average. New single-family homes in Richardson are priced at $210,000 on average, which is well above the state average. In 2008, sixty-eight new homes were constructed in Richardson, down from one hundred forty-eight the previous year.

The top three industries for women in Richardson are educational services, professional, scientific, and technical services, and health care. For men, it is professional, scientific, and technical services, computer and electronic products, and construction. The average travel time to work is about 24 minutes. More than 47.7% of Richardson residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 16.2%, is higher than the state average.

The unemployment rate in Richardson is 7.2%, which is less than Texas's average of 8.1%.

The percentage of Richardson residents that are affiliated with a religious congregation, 55.1%, is more than the national average but less than the state average. Heights Baptist Church, Richardson East Baptist Church and Richland Bible Fellowship Church are some of the churches located in Richardson. The most prominent religious groups are the Catholic Church, the Southern Baptist Convention and the United Methodist Church.

Richardson is home to Canyon Creek Park and Berkner Park. Visitors to Richardson can choose from Comfort Inn, Best Western Dallas Telecom Area and Champ Restaurant Equipment Supplies for temporary stays in the area.