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Career and Education Opportunities for Dispatchers in Mesquite, Texas

There is a wide variety of career and education opportunities for dispatchers in the Mesquite, Texas area. There are currently 16,590 jobs for dispatchers in Texas and this is projected to grow by 9% to about 18,110 jobs by 2016. This is better than the nation as a whole, where employment opportunities for dispatchers are expected to shrink by about 2.6%. In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.

Dispatchers earn approximately $16 per hour or $33,740 annually on average in Texas. Nationally they average about $16 hourly or $33,850 annually. Incomes for dispatchers are better than in the overall category of Dispatching and Logistics in Texas, and better than the overall Dispatching and Logistics category nationally.

There are two schools within twenty-five miles of Mesquite where you can study to be a dispatcher, among seventy-six schools of higher education total in the Mesquite area. The most common level of education for dispatchers is a high school diploma or GED. You can expect to spend only a short time training to become a dispatcher if you already have a high school diploma.

CAREER DESCRIPTION: Dispatcher

Dispatcher video from the State of New Jersey Dept. of Labor and Workforce Development

In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

It is important for dispatchers to receive or ready work orders. They are often called upon to manage needed repairs to restore service and schedules. They also oversee all communications within specifically assigned territories. They are sometimes expected to relay work orders and data to or from work crews and field inspectors using telephones or two-way radios. Somewhat less frequently, dispatchers are also expected to order supplies and equipment, and issue them to personnel.

And finally, they sometimes have to record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Like many other jobs, dispatchers must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Mesquite include:

  • Freight Representative. Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Shipping and Receiving Clerk. Verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.

EDUCATIONAL OPPORTUNITIES: Dispatcher Training

University of Dallas - Irving, TX

University of Dallas, 1845 E Northgate Drive, Irving, TX 75062-4736. University of Dallas is a small university located in Irving, Texas. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,977 students and an admission rate of 91%. University of Dallas has a master's degree program in Logistics and Materials Management which graduated one student in 2008.

North Lake College - Irving, TX

North Lake College, 5001 N MacArthur Blvd, Irving, TX 75038-3899. North Lake College is a large college located in Irving, Texas. It is a public school with primarily 2-year programs and has 10,174 students. North Lake College has a one to two year and an associate's degree program in Logistics and Materials Management which graduated three and zero students respectively in 2008.

CERTIFICATIONS

Emergency Number Professional: Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.

For more information, see the National Emergency Number Association website.

LOCATION INFORMATION: Mesquite, Texas

Mesquite, Texas
Mesquite, Texas photo by Justin Cozart

Mesquite is situated in Dallas County, Texas. It has a population of over 132,123, which has grown by 6.1% in the past ten years. The cost of living index in Mesquite, 89, is well below the national average. New single-family homes in Mesquite cost $155,500 on average, which is well below the state average. In 2008, sixty-four new homes were constructed in Mesquite, down from one hundred thirty-two the previous year.

The three most popular industries for women in Mesquite are health care, educational services, and finance and insurance. For men, it is construction, professional, scientific, and technical services, and administrative and support and waste management services. The average travel time to work is about 29 minutes. More than 18.5% of Mesquite residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 5.5%, is lower than the state average.

The unemployment rate in Mesquite is 8.2%, which is greater than Texas's average of 8.1%.

The percentage of Mesquite residents that are affiliated with a religious congregation, 55.1%, is more than the national average but less than the state average. Pentecostal Church of God Christian Assembly, Central Assembly of God Church and Prairie Creek Bible Baptist Church are among the churches located in Mesquite. The most common religious groups are the Catholic Church, the Southern Baptist Convention and the United Methodist Church.

Mesquite is home to the Light Crust Doughboys Hall of Fame Museum and the Town East Centre as well as Mesquite Memorial Stadium and Tosch Park. Visitors to Mesquite can choose from Chet' s Electronic Lock & Repair, Big Town Inn and Classic Inn for temporary stays in the area.