Career and Education Opportunities for Correspondence Clerks in McAllen, Texas
If you want to be a correspondence clerk, the McAllen, Texas area offers many opportunities both for education and employment. There are currently 1,430 working correspondence clerks in Texas; this should grow by 22% to about 1,740 working correspondence clerks in the state by 2016. This is better than the nation as a whole, where employment opportunities for correspondence clerks are expected to shrink by about 13.8%. In general, correspondence clerks compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services.
Correspondence clerks earn approximately $14 per hour or $30,110 yearly on average in Texas. Nationally they average about $14 per hour or $30,630 per year. Earnings for correspondence clerks are better than earnings in the general category of Clerical in Texas and better than general Clerical category earnings nationally.
There are nine schools of higher education in the McAllen area, including two within twenty-five miles of McAllen where you can get a degree to start your career as a correspondence clerk. Correspondence clerks usually hold a high school diploma or GED, so you can expect to spend only a short time training to become a correspondence clerk if you already have a high school diploma.
CAREER DESCRIPTION: Correspondence Clerk
In general, correspondence clerks compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. They also duties may include gathering data to formulate reply and typing correspondence.
Correspondence clerks route correspondence to other departments for reply. They also read incoming correspondence to ascertain nature of writers' concerns and to establish disposition of correspondence. Equally important, correspondence clerks have to complete form letters in response to requests or problems identified by correspondence. They are often called upon to compose letters in reply to correspondence concerning such items as requests for products, damage claims, credit data requests or unsatisfactory service. They are expected to gather archives pertinent to specific problems, review them for completeness and accuracy, and attach archives to correspondence as needed. Finally, correspondence clerks type acknowledgment letters to persons sending correspondence.
Every day, correspondence clerks are expected to be able to read and understand documents and reports. They need to write clearly and communicate well.
It is important for correspondence clerks to present clear and concise explanations of governing rules and regulations. They are often called upon to insure that money collected is properly recorded and secured. They also talk with company personnel regarding feasibility of complying with writers' requests. They are sometimes expected to maintain files and control archives to show correspondence efforts. Somewhat less frequently, correspondence clerks are also expected to insure that money collected is properly recorded and secured.
Correspondence clerks sometimes are asked to process orders for goods requested in correspondence. and ready documents and correspondence such as damage claims, credit and billing inquiries, invoices, and service complaints. And finally, they sometimes have to type acknowledgment letters to persons sending correspondence.
Like many other jobs, correspondence clerks must be able to deal with stress and deal with situations calmly and have exceptional integrity.
Similar jobs with educational opportunities in McAllen include:
- Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
- Computer Clerk. Operate data entry device.
- Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
- File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
- Legal Secretary. Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as summonses, complaints, and subpoenas. May also assist with legal research.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Medical Secretary. Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
- Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
- Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
- Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
- Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
- Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
- Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
- Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.
EDUCATIONAL OPPORTUNITIES: Correspondence Clerk Training
South Texas Vo-Tech Institute - Weslaco, TX
South Texas Vo-Tech Institute, 2419 E Haggar Ave, Weslaco, TX 78596. South Texas Vo-Tech Institute is a small school located in Weslaco, Texas. It is a private for-profit school with primarily less-than 2-year programs and has 266 students. South Texas Vo-Tech Institute has a less than one year program in General Office Occupations and Clerical Services which graduated sixteen students in 2008.
Southern Careers Institute Inc-South Texas - Pharr, TX
Southern Careers Institute Inc-South Texas, 1414 N. Jackson Rd, Pharr, TX 78577. Southern Careers Institute Inc-South Texas is a small school located in Pharr, Texas. It is a private for-profit school with primarily less-than 2-year programs. It has 251 students and an admission rate of 91%. Southern Careers Institute Inc-South Texas has a less than one year program in General Office Occupations and Clerical Services.
LOCATION INFORMATION: McAllen, Texas
Mcallen is located in Hidalgo County, Texas. It has a population of over 129,776, which has grown by 22.0% in the past ten years. The cost of living index in Mcallen, 81, is well below the national average. New single-family homes in Mcallen cost $174,400 on average, which is near the state average. In 2008, five hundred seventy-three new homes were constructed in Mcallen, down from seven hundred fifty-four the previous year.
The top three industries for women in Mcallen are educational services, health care, and accommodation and food services. For men, it is construction, educational services, and health care. The average travel time to work is about 19 minutes. More than 23.6% of Mcallen residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 8.7%, is higher than the state average.
The unemployment rate in Mcallen is 7.4%, which is less than Texas's average of 8.1%.
The percentage of Mcallen residents that are affiliated with a religious congregation, 50.4%, is more than the national average but less than the state average. Emmanuel Baptist Church, Family of Faith Fellowship Church and First Missionary Baptist Church are some of the churches located in Mcallen. The largest religious groups are the Catholic Church, the Southern Baptist Convention and the United Methodist Church.
Mcallen is home to the Sam and Marjorie Miller House and the McAllen Memorial Library as well as Schupp Park and Archer Park. Shopping centers in the area include Las Tiendas Plaza Shopping Center and La Plaza Shopping Center.