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Career and Education Opportunities for Insurance Processing Clerks in Lubbock, Texas

Insurance processing clerk career and educational opportunities abound in Lubbock, Texas. Currently, 13,970 people work as insurance processing clerks in Texas. This is expected to grow 4% to 14,580 people by 2016. This is better than the national trend for insurance processing clerks, which sees this job pool growing by about 0.3% over the next eight years. Insurance processing clerks generally process applications for, changes to, and cancellation of insurance policies.

Income for insurance processing clerks is about $15 hourly or $31,920 annually on average in Texas. Nationally, their income is about $15 hourly or $33,100 yearly. Earnings for insurance processing clerks are better than earnings in the general category of Clerical in Texas and better than general Clerical category earnings nationally.

There are nine schools of higher education in the Lubbock area, including one within twenty-five miles of Lubbock where you can get a degree to start your career as an insurance processing clerk. The most common level of education for insurance processing clerks is a high school diploma or GED. It will take only a short time to learn to be an insurance processing clerk if you already have a high school diploma.

CAREER DESCRIPTION: Insurance Processing Clerk

In general, insurance processing clerks process applications for, changes to, and cancellation of insurance policies. They also duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.

Insurance processing clerks correspond with agents to obtain data or inform them of account status or changes. They also modify and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance. Equally important, insurance processing clerks have to inspect and verify data, such as age and principal sum and value of property on insurance applications and policies. They are often called upon to examine letters from policyholders or agents, original insurance applications, and other company documents to establish if changes are needed and effects of changes. They are expected to notify insurance agents and accounting departments of policy cancellations. Finally, insurance processing clerks process and record new insurance policies and claims.

Every day, insurance processing clerks are expected to be able to see details at a very fine level of focus. They need to listen to and understand others in meetings. It is also important that they articulate ideas and problems.

It is important for insurance processing clerks to process and submit business or government forms, such as submitting applications for coverage to insurance carriers. They are often called upon to compose business correspondence for supervisors, managers and professionals. They also interview clients and take their calls to furnish customer service and obtain data on claims. They are sometimes expected to transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts. Somewhat less frequently, insurance processing clerks are also expected to correspond with agents to obtain data or inform them of account status or changes.

and process and record new insurance policies and claims. And finally, they sometimes have to transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.

Like many other jobs, insurance processing clerks must have exceptional integrity and be thorough and dependable.

Similar jobs with educational opportunities in Lubbock include:

  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Clerk. Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines.
  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
  • Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
  • Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

EDUCATIONAL OPPORTUNITIES: Insurance Processing Clerk Training

American Commercial College - Lubbock, TX

American Commercial College, 2007 34th St, Lubbock, TX 79411. American Commercial College is a small college located in Lubbock, Texas. It is a private for-profit school with primarily less-than 2-year programs and has 203 students. American Commercial College has a less than one year program in General Office Occupations and Clerical Services which graduated three students in 2008.


Certified Patient Account Technician: The Certified Patient Account Manager exam is every bit as challenging for patient account managers as the CPA and Bar exams are for their respective fields.

For more information, see the American Association of Healthcare Administrative Management website.

Certified Clinic Account Technician: AAHAM developed the Certified Clinic Account Technician (CCAT) examination to test the proficiency of individuals involved in the collection of patient accounts and to prepare them for the many changes to come.

For more information, see the American Association of Healthcare Administrative Management website.


Lubbock, Texas
Lubbock, Texas photo by Voltin

Lubbock is situated in Lubbock County, Texas. It has a population of over 220,483, which has grown by 10.5% over the last ten years. The cost of living index in Lubbock, 79, is well below the national average. New single-family homes in Lubbock are priced at $171,700 on average, which is below the state average. In 2008, nine hundred twenty-nine new homes were constructed in Lubbock, up from eight hundred eighty the previous year.

The top three industries for women in Lubbock are health care, educational services, and accommodation and food services. For men, it is educational services, construction, and accommodation and food services. The average commute to work is about 16 minutes. More than 26.6% of Lubbock residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.3%, is higher than the state average.

The unemployment rate in Lubbock is 5.3%, which is less than Texas's average of 8.1%.

The percentage of Lubbock residents that are affiliated with a religious congregation, 59.7%, is more than both the national and state average. Pentecostal Holiness Church, Philia Temple Church of God and Christ and Pilgrim Baptist Church are all churches located in Lubbock. The most common religious groups are the Southern Baptist Convention, the Catholic Church and the United Methodist Church.

Lubbock is home to the South Overton Residential Historic District and the Kress Building as well as Lowery Field and Rocky Johnson Field. Visitors to Lubbock can choose from Barcelonacourt of Lubbock, Circus Inn and Carriage House Inn & Suites for temporary stays in the area.