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Career and Education Opportunities for Order Clerks in Irving, Texas

Irving, Texas provides a wide variety of opportunities, both career and educational, for order clerks. There are currently 15,620 working order clerks in Texas; this should shrink 21% to about 12,300 working order clerks in the state by 2016. This is better than the national trend for order clerks, which sees this job pool shrinking by about 26.1% over the next eight years. In general, order clerks receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities.

Income for order clerks is about $12 per hour or $26,940 annually on average in Texas. Nationally, their income is about $13 per hour or $27,990 per year. Earnings for order clerks are not quite as good as earnings in the general category of Clerical in Texas and not quite as good as general Clerical category earnings nationally.

There are eighty-three schools of higher education in the Irving area, including two within twenty-five miles of Irving where you can get a degree to start your career as an order clerk. Given that the most common education level for order clerks is a high school diploma or GED, you can expect to spend only a short time training to become an order clerk if you already have a high school diploma.

CAREER DESCRIPTION: Order Clerk

Order Clerk video from the State of New Jersey Dept. of Labor and Workforce Development

In general, order clerks receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. They also duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.

Order clerks verify customer and order data for correctness, checking it against previously obtained data as needed. They also obtain customers' names and billing data, product numbers, and specifications of items to be purchased, and enter this data on order forms. Equally important, order clerks have to inform customers by mail or telephone of order data, such as unit prices and any anticipated delays. They are often called upon to receive and respond to customer complaints. They are expected to file copies of orders received, or post orders on archives. Finally, order clerks ready invoices and contracts.

Every day, order clerks are expected to be able to see details at a very fine level of focus. They need to understand what others are saying to them even in a noisy environment. It is also important that they articulate ideas and problems.

It is important for order clerks to inspect orders for completeness in line with reporting procedures and forward incomplete orders for further processing. They are often called upon to direct specified departments or units to ready and ship orders to designated locations. They also compute total charges for products or services and shipping charges. They are sometimes expected to talk with production or common carrier personnel so as to expedite or trace shipments. Somewhat less frequently, order clerks are also expected to notify departments when supplies of specific items are low, or when orders would deplete available supplies.

Order clerks sometimes are asked to recommend type of packing or labeling needed on order. They also have to be able to inspect outgoing work for adherence to customers' specifications and ready invoices and contracts. And finally, they sometimes have to calculate and compile order-related statistics, and ready summaries for management.

Like many other jobs, order clerks must be reliable and have exceptional integrity.

Similar jobs with educational opportunities in Irving include:

  • Accounts Receivable Specialist. Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.
  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

EDUCATIONAL OPPORTUNITIES: Order Clerk Training

University of North Texas - Denton, TX

University of North Texas, Chestnut Ave., Denton, TX 76203-1277. University of North Texas is a large university located in Denton, Texas. It is a public school with primarily 4-year or above programs. It has 34,795 students and an admission rate of 64%. University of North Texas has a bachelor's degree program in General Office Occupations and Clerical Services.

Iverson Business School and Court Reporting - Arlington, TX

Iverson Business School and Court Reporting, 1600 East Pioneer Pkwy, Suite 200, Arlington, TX 76010. Iverson Business School and Court Reporting is a small school located in Arlington, Texas. It is a private for-profit school with primarily 2-year programs and has 186 students. Iverson Business School and Court Reporting has a less than one year program in General Office Occupations and Clerical Services which graduated three students in 2008.

CERTIFICATIONS

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Irving, Texas

Irving, Texas
Irving, Texas photo by Ansem27

Irving is located in Dallas County, Texas. It has a population of over 201,358, which has grown by 5.1% in the past ten years. The cost of living index in Irving, 91, is below the national average. New single-family homes in Irving cost $273,600 on average, which is far greater than the state average. In 2008, four hundred fifty-seven new homes were built in Irving, down from seven hundred ninety-five the previous year.

The three big industries for women in Irving are finance and insurance, educational services, and health care. For men, it is construction, professional, scientific, and technical services, and accommodation and food services. The average travel time to work is about 24 minutes. More than 30.0% of Irving residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 10.2%, is higher than the state average.

The unemployment rate in Irving is 7.8%, which is less than Texas's average of 8.1%.

The percentage of Irving residents that are affiliated with a religious congregation, 55.1%, is more than the national average but less than the state average. African Baptist Church of Irving, Plymouth Park Church and Chapel of the Bells Church are all churches located in Irving. The largest religious groups are the Catholic Church, the Southern Baptist Convention and the United Methodist Church.

Irving is home to the Dallas Gun Club and the Trinity Valley Marketplace as well as Senter Park and Revere Park. Shopping centers in the area include Irving Shopping Center, Plymouth Park Shopping Center and MacArthur Park Shopping Center. Visitors to Irving can choose from American Hospitality Services Corporation, Best Western DFW Airport and Four Seasons Resort and Club Dallas at Las Colinas for temporary stays in the area.