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Career and Education Opportunities for Computer Systems Support Specialists in El Paso, Texas

There are many career and education opportunities for computer systems support specialists in the El Paso, Texas area. About 8,460 people are currently employed as computer systems support specialists in Texas. By 2016, this is expected to shrink by 19% to 6,840 people employed. This is not quite as good as the nation as a whole, where employment opportunities for computer systems support specialists are expected to shrink by about 18.6%. In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions.

A person working as a computer systems support specialist can expect to earn about $16 per hour or $33,900 per year on average in Texas and about $17 per hour or $35,600 annually on average in the U.S. as a whole. Earnings for computer systems support specialists are not quite as good as earnings in the general category of Computer Operation in Texas and better than general Computer Operation category earnings nationally.

The El Paso area is home to seventeen schools of higher education, including one within twenty-five miles of El Paso where you can get a degree as a computer systems support specialist. Given that the most common education level for computer systems support specialists is an Associate's, or other 2-year degree, you can expect to spend about two years training to become a computer systems support specialist if you already have a high school diploma.

CAREER DESCRIPTION: Computer Systems Support Specialist

Computer Systems Support Specialist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, computer systems support specialists monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, and other data according to operating instructions. They also may enter commands at a computer terminal and set controls on computer and peripheral devices.

Computer systems support specialists monitor systems for equipment failure or errors in performance. They also operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. Equally important, computer systems support specialists have to respond to program error messages by finding and correcting problems or terminating the program. They are often called upon to notify supervisor or computer maintenance technicians of equipment malfunctions. They are expected to enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment. Finally, computer systems support specialists answer telephone calls to help computer users encountering problems.

Every day, computer systems support specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they focus attention on specific tasks without being distracted.

It is important for computer systems support specialists to retrieve, separate and sort program output as needed, and send data to specified users. They are often called upon to read job set-up instructions to establish apparatus to be used, order of use, material such as disks and paper to be loaded, and control settings. They also record data such as computer operating time, problems that occurred, and actions taken. They are sometimes expected to oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to insure efficient use. Somewhat less frequently, computer systems support specialists are also expected to type command on keyboard to transfer encoded data from memory unit to magnetic tape and help in labeling, classifying, cataloging and maintaining tapes.

They also have to be able to clear equipment at end of operating run and review schedule to establish next assignment And finally, they sometimes have to respond to program error messages by finding and correcting problems or terminating the program.

Like many other jobs, computer systems support specialists must be thorough and dependable and be reliable.

Similar jobs with educational opportunities in El Paso include:

  • Computer Clerk. Operate data entry device.
  • Telephone Operator. Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

EDUCATIONAL OPPORTUNITIES: Computer Systems Support Specialist Training

New Mexico State University-Dona Ana - Las Cruces, NM

New Mexico State University-Dona Ana, 3400 S Espina, Las Cruces, NM 88003-8001. New Mexico State University-Dona Ana is a medium sized university located in Las Cruces, New Mexico. It is a public school with primarily 2-year programs and has 8,336 students. New Mexico State University-Dona Ana has a one to two year and an associate's degree program in Data Processing and Data Processing Technology/Technician which graduated three and nineteen students respectively in 2008.

CERTIFICATIONS

Internet and Computing Core Certification: IC is the ideal starting point for anyone interested in learning computer and Internet basics.

For more information, see the Certiport, Inc website.

LOCATION INFORMATION: El Paso, Texas

El Paso, Texas
El Paso, Texas photo by Camerafiend

El Paso is situated in El Paso County, Texas. It has a population of over 613,190, which has grown by 8.8% over the last ten years. The cost of living index in El Paso, 80, is well below the national average. New single-family homes in El Paso are priced at $150,600 on average, which is well below the state average. In 2008, 2,521 new homes were built in El Paso, down from 2,666 the previous year.

The three big industries for women in El Paso are educational services, health care, and accommodation and food services. For men, it is construction, educational services, and public administration. The average travel time to work is about 22 minutes. More than 18.3% of El Paso residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 6.2%, is lower than the state average.

The unemployment rate in El Paso is 8.7%, which is greater than Texas's average of 8.1%.

The percentage of El Paso residents that are affiliated with a religious congregation, 63.4%, is more than both the national and state average. Pentecostal Holiness Church, El Divino Redentor United Methodist Church and El Paso Catholic Church are some of the churches located in El Paso. The most common religious groups are the Catholic Church, the Southern Baptist Convention and the United Methodist Church.

El Paso is home to the Wyler Aerial Tramway and the Old Fort Bliss as well as Travis White Park and Feather Lake Wildlife Refuge. Shopping centers in the area include Las Palmas Shopping Center, NorthPark Shopping Center and Cielo Vista Shopping Center. Visitors to El Paso can choose from Holiday Inn El Paso, Best Western Airport Inn and Allstate Motel for temporary stays in the area.