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Career and Education Opportunities for Eligibility and Occupancy Interviewers in Denton, Texas

There are many career and education opportunities for eligibility and occupancy interviewers in the Denton, Texas area. There are currently 5,210 working eligibility and occupancy interviewers in Texas; this should grow by 13% to about 5,900 working eligibility and occupancy interviewers in the state by 2016. This is better than the nation as a whole, where employment opportunities for eligibility and occupancy interviewers are expected to grow by about 9.2%. Eligibility and occupancy interviewers generally determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.

Income for eligibility and occupancy interviewers is about $18 hourly or $38,390 yearly on average in Texas. Nationally, their income is about $18 hourly or $39,310 per year. Compared with people working in the overall category of Human Resources and Customer Service, people working as eligibility and occupancy interviewers in Texas earn more. They earn more than people working in the overall category of Human Resources and Customer Service nationally.

There is one school within twenty-five miles of Denton where you can study to be an eligibility and occupancy interviewer, among twenty-seven schools of higher education total in the Denton area. Eligibility and occupancy interviewers usually hold a high school diploma or GED, so it will take only a short time to learn to be an eligibility and occupancy interviewer if you already have a high school diploma.

CAREER DESCRIPTION: Eligibility and Occupancy Interviewer

Eligibility and Occupancy Interviewer video from the State of New Jersey Dept. of Labor and Workforce Development

In general, eligibility and occupancy interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.

Eligibility and occupancy interviewers interpret and explain data such as eligibility requirements and applicants' legal rights. They also answer applicants' questions about benefits and claim procedures. Equally important, eligibility and occupancy interviewers have to initiate procedures to grant or terminate assistance, or refer applicants to other agencies for assistance. They are often called upon to compile and evaluate personal and financial data in order to confirm completeness and accuracy, and to establish eligibility status. They are expected to interview benefits recipients at specified intervals to certify their eligibility for continuing benefits. Finally, eligibility and occupancy interviewers keep archives of assigned cases, and ready required reports.

Every day, eligibility and occupancy interviewers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they read and understand documents and reports.

It is important for eligibility and occupancy interviewers to check with employers or other references to confirm answers and obtain further data. They are often called upon to interview and investigate applicants for public assistance to gather data pertinent to their applications. They also ready applications and forms for applicants for such purposes as school enrollment and medical services. They are sometimes expected to furnish social staff with pertinent data gathered during applicant interviews. Somewhat less frequently, eligibility and occupancy interviewers are also expected to compute and authorize amounts of assistance for programs such as grants and food stamps.

Eligibility and occupancy interviewers sometimes are asked to conduct annual and special housing reviews and home visits to insure conformance to regulations. and monitor the payments of benefits throughout the duration of a claim. And finally, they sometimes have to compile and evaluate personal and financial data in order to confirm completeness and accuracy, and to establish eligibility status.

Like many other jobs, eligibility and occupancy interviewers must have strong self control in the face of challenging situations and be able to deal with stress and deal with situations calmly.

Similar jobs with educational opportunities in Denton include:

  • Accounts Receivable Specialist. Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.
  • Credit Investigator. Investigate history and credit standing of individuals or business establishments applying for credit. Telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing.
  • Human Resources Administrator. Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports on ability, and date of and reason for termination. Compile and type reports from employment records. File employment records. Search employee files and furnish information to authorized persons.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.

EDUCATIONAL OPPORTUNITIES: Eligibility and Occupancy Interviewer Training

University of North Texas - Denton, TX

University of North Texas, Chestnut Ave., Denton, TX 76203-1277. University of North Texas is a large university located in Denton, Texas. It is a public school with primarily 4-year or above programs. It has 34,795 students and an admission rate of 64%. University of North Texas has a postbaccalaureate certificate and a master's degree program in Community Organization and Advocacy which graduated seven and zero students respectively in 2008.

CERTIFICATIONS

Certified Housing Counselor: A Certified Housing Counselor objectively assesses the client's current financial situation; identifies problem areas the client may face recommends appropriate actions to help clients obtain and maintain adequate housing; evaluates the housing and financial status of low, moderate and middle-income families; and understands the essential workings of all aspects of the industry in order to help clients make appropriate housing decisions.

For more information, see the Association for Financial Counseling and Planning Education website.

Certified Forensic Interviewer: The objective of this certification program is to create comprehensive, universally accepted professional standards combined with an objective measure of an interviewer's knowledge of those standards.

For more information, see the Center for Interviewer Standards and Assessment Ltd. website.

National Workforce Professional - Tier 1: Professional certification exam for National Tier 1.

For more information, see the Dynamic Works Institute website.

NFJP Grantee Workforce Professional - Tier 1: Exam to become certified as a National Farmworker Jobs Program (NFJP) Professional.

For more information, see the Dynamic Works Institute website.

Specialist in Housing Credit Management: The Specialist in Housing Credit Management(SHCM) certification has been developed by the National Affordable Housing Management Association (NAHMA) especially for management professionals involved with properties developed and operated under the Low Income Housing Tax Credit (LIHTC) program.

For more information, see the National Affordable Housing Management Association website.

LOCATION INFORMATION: Denton, Texas

Denton, Texas
Denton, Texas photo by Nv8200p

Denton is located in Denton County, Texas. It has a population of over 119,454, which has grown by 48.3% in the past ten years. The cost of living index in Denton, 92, is below the national average. New single-family homes in Denton are priced at $265,400 on average, which is far greater than the state average. In 2008, five hundred seventy-eight new homes were constructed in Denton, down from seven hundred eighty-seven the previous year.

The top three industries for women in Denton are educational services, health care, and accommodation and food services. For men, it is educational services, construction, and accommodation and food services. The average travel time to work is about 23 minutes. More than 35.5% of Denton residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 13.5%, is higher than the state average.

The unemployment rate in Denton is 6.0%, which is less than Texas's average of 8.1%.

The percentage of Denton residents that are affiliated with a religious congregation, 34.5%, is less than both the national and state average. Pleasant Grove Baptist Church, Pleasant Grove Church and Central Baptist Church are among the churches located in Denton. The most prominent religious groups are the Southern Baptist Convention, the Catholic Church and the United Methodist Church.

Denton is home to the Denton County Courthouse and the Daughters of the American Revolution Museum as well as Phoenix Park and Evers Park. Visitors to Denton can choose from Best Western Denton Inn and Clayton House Motel for temporary stays in the area.