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Career and Education Opportunities for Dispatchers in Denton, Texas

Many educational and employment opportunities exist for dispatchers in the Denton, Texas area. There are currently 16,590 working dispatchers in Texas; this should grow by 9% to about 18,110 working dispatchers in the state by 2016. This is better than the nation as a whole, where employment opportunities for dispatchers are expected to shrink by about 2.6%. In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.

A person working as a dispatcher can expect to earn about $16 hourly or $33,740 per year on average in Texas and about $16 per hour or $33,850 per year on average in the U.S. as a whole. Earnings for dispatchers are better than earnings in the general category of Dispatching and Logistics in Texas and better than general Dispatching and Logistics category earnings nationally.

There is one school within twenty-five miles of Denton where you can study to be a dispatcher, among twenty-seven schools of higher education total in the Denton area. Dispatchers usually hold a high school diploma or GED, so it will take only a short time to learn to be a dispatcher if you already have a high school diploma.

CAREER DESCRIPTION: Dispatcher

Dispatcher video from the State of New Jersey Dept. of Labor and Workforce Development

In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

It is important for dispatchers to receive or ready work orders. They are often called upon to manage needed repairs to restore service and schedules. They also oversee all communications within specifically assigned territories. They are sometimes expected to relay work orders and data to or from work crews and field inspectors using telephones or two-way radios. Somewhat less frequently, dispatchers are also expected to order supplies and equipment, and issue them to personnel.

And finally, they sometimes have to record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Like many other jobs, dispatchers must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Denton include:

  • Freight Representative. Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Shipping and Receiving Clerk. Verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.

EDUCATIONAL OPPORTUNITIES: Dispatcher Training

University of North Texas - Denton, TX

University of North Texas, Chestnut Ave., Denton, TX 76203-1277. University of North Texas is a large university located in Denton, Texas. It is a public school with primarily 4-year or above programs. It has 34,795 students and an admission rate of 64%. University of North Texas has a bachelor's degree program in Logistics and Materials Management which graduated forty-four students in 2008.

CERTIFICATIONS

Emergency Number Professional: Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.

For more information, see the National Emergency Number Association website.

LOCATION INFORMATION: Denton, Texas

Denton, Texas
Denton, Texas photo by Nv8200p

Denton is located in Denton County, Texas. It has a population of over 119,454, which has grown by 48.3% in the past ten years. The cost of living index in Denton, 92, is below the national average. New single-family homes in Denton are priced at $265,400 on average, which is far greater than the state average. In 2008, five hundred seventy-eight new homes were constructed in Denton, down from seven hundred eighty-seven the previous year.

The top three industries for women in Denton are educational services, health care, and accommodation and food services. For men, it is educational services, construction, and accommodation and food services. The average travel time to work is about 23 minutes. More than 35.5% of Denton residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 13.5%, is higher than the state average.

The unemployment rate in Denton is 6.0%, which is less than Texas's average of 8.1%.

The percentage of Denton residents that are affiliated with a religious congregation, 34.5%, is less than both the national and state average. Pleasant Grove Baptist Church, Pleasant Grove Church and Central Baptist Church are among the churches located in Denton. The most prominent religious groups are the Southern Baptist Convention, the Catholic Church and the United Methodist Church.

Denton is home to the Denton County Courthouse and the Daughters of the American Revolution Museum as well as Phoenix Park and Evers Park. Visitors to Denton can choose from Best Western Denton Inn and Clayton House Motel for temporary stays in the area.