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Career and Education Opportunities for Dispatchers in Dallas, Texas

Dallas, Texas provides a wide variety of opportunities, both career and educational, for dispatchers. Currently, 16,590 people work as dispatchers in Texas. This is expected to grow 9% to 18,110 people by 2016. This is better than the nation as a whole, where employment opportunities for dispatchers are expected to shrink by about 2.6%. In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.

The income of a dispatcher is about $16 per hour or $33,740 annually on average in Texas. In the U.S. as a whole, their income is about $16 per hour or $33,850 annually on average. Incomes for dispatchers are better than in the overall category of Dispatching and Logistics in Texas, and better than the overall Dispatching and Logistics category nationally.

The Dallas area is home to eighty-three schools of higher education, including four within twenty-five miles of Dallas where you can get a degree as a dispatcher. The most common level of education for dispatchers is a high school diploma or GED. It will take only a short time to learn to be a dispatcher if you already have a high school diploma.

CAREER DESCRIPTION: Dispatcher

Dispatcher video from the State of New Jersey Dept. of Labor and Workforce Development

In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

It is important for dispatchers to receive or ready work orders. They are often called upon to manage needed repairs to restore service and schedules. They also oversee all communications within specifically assigned territories. They are sometimes expected to relay work orders and data to or from work crews and field inspectors using telephones or two-way radios. Somewhat less frequently, dispatchers are also expected to order supplies and equipment, and issue them to personnel.

And finally, they sometimes have to record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Like many other jobs, dispatchers must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Dallas include:

  • Freight Representative. Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Shipping and Receiving Clerk. Verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.

EDUCATIONAL OPPORTUNITIES: Dispatcher Training

University of North Texas - Denton, TX

University of North Texas, Chestnut Ave., Denton, TX 76203-1277. University of North Texas is a large university located in Denton, Texas. It is a public school with primarily 4-year or above programs. It has 34,795 students and an admission rate of 64%. University of North Texas has a bachelor's degree program in Logistics and Materials Management which graduated forty-four students in 2008.

University of Dallas - Irving, TX

University of Dallas, 1845 E Northgate Drive, Irving, TX 75062-4736. University of Dallas is a small university located in Irving, Texas. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,977 students and an admission rate of 91%. University of Dallas has a master's degree program in Logistics and Materials Management which graduated one student in 2008.

Tarrant County College District - Fort Worth, TX

Tarrant County College District, 1500 Houston St, Fort Worth, TX 76102-6599. Tarrant County College District is a large college located in Fort Worth, Texas. It is a public school with primarily 2-year programs and has 39,596 students. Tarrant County College District has a less than one year program in Logistics and Materials Management which graduated fifty-five students in 2008.

North Lake College - Irving, TX

North Lake College, 5001 N MacArthur Blvd, Irving, TX 75038-3899. North Lake College is a large college located in Irving, Texas. It is a public school with primarily 2-year programs and has 10,174 students. North Lake College has a one to two year and an associate's degree program in Logistics and Materials Management which graduated three and zero students respectively in 2008.

CERTIFICATIONS

Emergency Number Professional: Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.

For more information, see the National Emergency Number Association website.

LOCATION INFORMATION: Dallas, Texas

Dallas, Texas
Dallas, Texas photo by File Upload Bot

Dallas is situated in Dallas County, Texas. It has a population of over 1,279,910, which has grown by 7.7% over the last ten years. The cost of living index in Dallas, 91, is below the national average. New single-family homes in Dallas cost $295,700 on average, which is far greater than the state average. In 2008, 1,198 new homes were constructed in Dallas, down from 2,090 the previous year.

The three big industries for women in Dallas are health care, educational services, and accommodation and food services. For men, it is construction, administrative and support and waste management services, and accommodation and food services. The average commute to work is about 27 minutes. More than 27.7% of Dallas residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.6%, is higher than the state average.

The unemployment rate in Dallas is 8.7%, which is greater than Texas's average of 8.1%.

The percentage of Dallas residents that are affiliated with a religious congregation, 55.1%, is more than the national average but less than the state average. El Buen Samaritano Methodist Church, Penuel Seventh Day Adventist Church and Peoples Baptist Church are all churches located in Dallas. The largest religious groups are the Catholic Church, the Southern Baptist Convention and the United Methodist Church.

Dallas is home to the Camp Wisdom and the North Bishop Avenue Commercial Historic District as well as Trinity River Greenbelt Park and Buckner Park. Shopping centers in the area include Wynnewood Village Shopping Center, Valley View Center Shopping Center and Galleria Shopping Center at Dallas. Visitors to Dallas can choose from Benjamin West Dallas LLC, Bucks Bar and Candlewood Suites Hotel for temporary stays in the area.