Career and Education Opportunities for Interviewers in Dallas, Texas
Many educational and employment opportunities exist for interviewers in the Dallas, Texas area. About 21,760 people are currently employed as interviewers in Texas. By 2016, this is expected to grow 16% to about 25,130 people employed. This is better than the nation as a whole, where employment opportunities for interviewers are expected to grow by about 15.6%. Interviewers generally interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires.
A person working as an interviewer can expect to earn about $13 hourly or $27,640 yearly on average in Texas and about $13 per hour or $28,140 per year on average in the U.S. as a whole. Earnings for interviewers are not quite as good as earnings in the general category of Credit Authorization in Texas and not quite as good as general Credit Authorization category earnings nationally.
There are seven schools within twenty-five miles of Dallas where you can study to be an interviewer, among eighty-three schools of higher education total in the Dallas area. Given that the most common education level for interviewers is a high school diploma or GED, you can expect to spend only a short time training to become an interviewer if you already have a high school diploma.
CAREER DESCRIPTION: Interviewer
In general, interviewers interview persons by telephone, mail, or by other means for the purpose of completing forms, applications, or questionnaires. They also ask specific questions, record answers, and assist persons with completing form.
Every day, interviewers are expected to be able to speak clearly. They need to articulate ideas and problems. It is also important that they listen to and understand others in meetings.
It is important for interviewers to identify and report problems in obtaining valid data. They are often called upon to compile, record and code results and data from interview or survey, using computer or specified form. They also contact individuals to be interviewed at home, place of business, or field location, by telephone or in person. They are sometimes expected to meet with supervisor daily to submit completed assignments and consider progress. Somewhat less frequently, interviewers are also expected to identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
Interviewers sometimes are asked to supervise or train others, and maintain staff archives. They also have to be able to perform other office duties as needed And finally, they sometimes have to ready reports to furnish answers in response to specific problems.
Like many other jobs, interviewers must have exceptional integrity and be reliable.
Similar jobs with educational opportunities in Dallas include:
- Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
- Credit Investigator. Investigate history and credit standing of individuals or business establishments applying for credit. Telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing.
- Customer Care Specialist. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
- Eligibility and Occupancy Interviewer. Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.
- Human Resources Administrator. Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports on ability, and date of and reason for termination. Compile and type reports from employment records. File employment records. Search employee files and furnish information to authorized persons.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Telephone Operator. Provide information by accessing alphabetical and geographical directories. Assist customers with special billing requests.
EDUCATIONAL OPPORTUNITIES: Interviewer Training
Brookhaven College - Farmers Branch, TX
Brookhaven College, 3939 Valley View Ln, Farmers Branch, TX 75244-4997. Brookhaven College is a large college located in Farmers Branch, Texas. It is a public school with primarily 2-year programs and has 11,173 students. Brookhaven College has a one to two year program in Receptionist which graduated ten students in 2008.
El Centro College - Dallas, TX
El Centro College, 801 Main, Dallas, TX 75202-3604. El Centro College is a medium sized college located in Dallas, Texas. It is a public school with primarily 2-year programs and has 8,114 students. El Centro College has a one to two year program in Receptionist which graduated one student in 2008.
Mountain View College - Dallas, TX
Mountain View College, 4849 W Illinois, Dallas, TX 75211-6599. Mountain View College is a medium sized college located in Dallas, Texas. It is a public school with primarily 2-year programs and has 7,126 students. Mountain View College has a one to two year program in Receptionist.
Richland College - Dallas, TX
Richland College, 12800 Abrams Rd, Dallas, TX 75243-2199. Richland College is a large college located in Dallas, Texas. It is a public school with primarily 2-year programs and has 15,917 students. Richland College has a one to two year program in Receptionist which graduated eight students in 2008.
North Lake College - Irving, TX
North Lake College, 5001 N MacArthur Blvd, Irving, TX 75038-3899. North Lake College is a large college located in Irving, Texas. It is a public school with primarily 2-year programs and has 10,174 students. North Lake College has a one to two year program in Receptionist which graduated three students in 2008.
Eastfield College - Mesquite, TX
Eastfield College, 3737 Motley Dr, Mesquite, TX 75150-2099. Eastfield College is a large college located in Mesquite, Texas. It is a public school with primarily 2-year programs and has 10,501 students. Eastfield College has a one to two year program in Receptionist which graduated two students in 2008.
Cedar Valley College - Lancaster, TX
Cedar Valley College, 3030 N Dallas Ave, Lancaster, TX 75134-3799. Cedar Valley College is a medium sized college located in Lancaster, Texas. It is a public school with primarily 2-year programs and has 5,223 students. Cedar Valley College has a one to two year program in Receptionist which graduated two students in 2008.
Certified Forensic Interviewer: The objective of this certification program is to create comprehensive, universally accepted professional standards combined with an objective measure of an interviewer's knowledge of those standards.
For more information, see the Center for Interviewer Standards and Assessment Ltd. website.
LOCATION INFORMATION: Dallas, Texas
Dallas is situated in Dallas County, Texas. It has a population of over 1,279,910, which has grown by 7.7% over the last ten years. The cost of living index in Dallas, 91, is below the national average. New single-family homes in Dallas cost $295,700 on average, which is far greater than the state average. In 2008, 1,198 new homes were constructed in Dallas, down from 2,090 the previous year.
The three big industries for women in Dallas are health care, educational services, and accommodation and food services. For men, it is construction, administrative and support and waste management services, and accommodation and food services. The average commute to work is about 27 minutes. More than 27.7% of Dallas residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.6%, is higher than the state average.
The unemployment rate in Dallas is 8.7%, which is greater than Texas's average of 8.1%.
The percentage of Dallas residents that are affiliated with a religious congregation, 55.1%, is more than the national average but less than the state average. El Buen Samaritano Methodist Church, Penuel Seventh Day Adventist Church and Peoples Baptist Church are all churches located in Dallas. The largest religious groups are the Catholic Church, the Southern Baptist Convention and the United Methodist Church.
Dallas is home to the Camp Wisdom and the North Bishop Avenue Commercial Historic District as well as Trinity River Greenbelt Park and Buckner Park. Shopping centers in the area include Wynnewood Village Shopping Center, Valley View Center Shopping Center and Galleria Shopping Center at Dallas. Visitors to Dallas can choose from Benjamin West Dallas LLC, Bucks Bar and Candlewood Suites Hotel for temporary stays in the area.