Career and Education Opportunities for Telemarketers in Carrollton, Texas
Many educational and employment opportunities exist for telemarketers in the Carrollton, Texas area. There are currently 28,200 working telemarketers in Texas; this should shrink 7% to 26,200 working telemarketers in the state by 2016. This is better than the nation as a whole, where employment opportunities for telemarketers are expected to shrink by about 11.1%. Telemarketers generally solicit orders for goods or services over the telephone.
The income of a telemarketer is about $9 per hour or $19,200 per year on average in Texas. In the U.S. as a whole, their income is about $10 per hour or $21,960 per year on average. Telemarketers earn less than people working in the category of Sales and Clerical generally in Texas and less than people in the Sales and Clerical category nationally.
There are ninety-five schools of higher education in the Carrollton area, including three within twenty-five miles of Carrollton where you can get a degree to start your career as a telemarketer. The most common level of education for telemarketers is a high school diploma or GED. You can expect to spend only a short time training to become a telemarketer if you already have a high school diploma.
CAREER DESCRIPTION: Telemarketer
In general, telemarketers solicit orders for goods or services over the telephone.
Telemarketers explain products or services and prices, and answer questions from clients. They also obtain customer data such as name and payment method, and enter orders into computers. Finally, telemarketers deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation.
Every day, telemarketers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.
It is important for telemarketers to record names and reactions of prospects contacted. They are often called upon to adjust sales scripts to better target the needs and interests of specific individuals. They also deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation. They are sometimes expected to contact businesses or private individuals by telephone in order to seek sales for goods or services, or to request donations for charitable causes. Somewhat less frequently, telemarketers are also expected to maintain records of contacts and orders.
Telemarketers sometimes are asked to answer telephone calls from potential clients who have been solicited through advertisements. They also have to be able to telephone or write letters to respond to correspondence from clients or to follow up initial sales contacts and conduct client or market surveys so as to obtain data related to potential clients. And finally, they sometimes have to schedule appointments for sales representatives to meet with prospective clients or for clients to attend sales presentations.
Like many other jobs, telemarketers must be able to deal with stress and deal with situations calmly and have exceptional integrity.
Similar jobs with educational opportunities in Carrollton include:
- Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
- Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
- Retail Sales Manager. Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.
- Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
- Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
- Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
- Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.
EDUCATIONAL OPPORTUNITIES: Telemarketer Training
University of North Texas - Denton, TX
University of North Texas, Chestnut Ave., Denton, TX 76203-1277. University of North Texas is a large university located in Denton, Texas. It is a public school with primarily 4-year or above programs. It has 34,795 students and an admission rate of 64%. University of North Texas has 2 areas of study related to Telemarketer. They are:
- Insurance, bachelor's degree which graduated 10 students in 2008.
- Sales, Distribution, and Marketing Operations, bachelor's degree which graduated 4 students in 2008.
Collin County Community College District - Plano, TX
Collin County Community College District, 4800 Preston Park Blvd., Plano, TX 75093. Collin County Community College District is a large college located in Plano, Texas. It is a public school with primarily 2-year programs and has 21,000 students. Collin County Community College District has a less than one year and an associate's degree program in Sales, Distribution, and Marketing Operations which graduated two and six students respectively in 2008.
Tarrant County College District - Fort Worth, TX
Tarrant County College District, 1500 Houston St, Fort Worth, TX 76102-6599. Tarrant County College District is a large college located in Fort Worth, Texas. It is a public school with primarily 2-year programs and has 39,596 students. Tarrant County College District has a less than one year and an associate's degree program in Sales, Distribution, and Marketing Operations which graduated three and five students respectively in 2008.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
LOCATION INFORMATION: Carrollton, Texas
Carrollton is situated in Dallas County, Texas. It has a population of over 125,595, which has grown by 14.6% over the last ten years. The cost of living index in Carrollton, 90, is well below the national average. New single-family homes in Carrollton are valued at $265,200 on average, which is far greater than the state average. In 2008, one hundred sixty-seven new homes were constructed in Carrollton, down from one hundred ninety-nine the previous year.
The three most popular industries for women in Carrollton are educational services, finance and insurance, and health care. For men, it is professional, scientific, and technical services, construction, and accommodation and food services. The average commute to work is about 27 minutes. More than 37.0% of Carrollton residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.6%, is higher than the state average.
The unemployment rate in Carrollton is 7.7%, which is less than Texas's average of 8.1%.
The percentage of Carrollton residents that are affiliated with a religious congregation, 55.1%, is more than the national average but less than the state average. Primera Iglesia Bautista Hispana Church, Redeemer Covenant Church and Christian Life Assembly of God Church are all churches located in Carrollton. The most common religious groups are the Catholic Church, the Southern Baptist Convention and the United Methodist Church.
Carrollton is home to the Elm Fork Filtration Plant and the A W Perry Homestead Museum as well as Thomas Park and Hebron High School Baseball Field.