Career and Education Opportunities for Telemarketers in Arlington, Texas
Telemarketers can find many career and educational opportunities in the Arlington, Texas area. About 28,200 people are currently employed as telemarketers in Texas. By 2016, this is expected to shrink 7% to 26,200 people employed. This is better than the national trend for telemarketers, which sees this job pool shrinking by about 11.1% over the next eight years. In general, telemarketers solicit orders for goods or services over the telephone.
Income for telemarketers is about $9 per hour or $19,200 yearly on average in Texas. Nationally, their income is about $10 hourly or $21,960 yearly. Telemarketers earn less than people working in the category of Sales and Clerical generally in Texas and less than people in the Sales and Clerical category nationally.
There are eighty-seven schools of higher education in the Arlington area, including two within twenty-five miles of Arlington where you can get a degree to start your career as a telemarketer. Given that the most common education level for telemarketers is a high school diploma or GED, it will take only a short time to learn to be a telemarketer if you already have a high school diploma.
CAREER DESCRIPTION: Telemarketer
In general, telemarketers solicit orders for goods or services over the telephone.
Telemarketers explain products or services and prices, and answer questions from clients. They also obtain customer data such as name and payment method, and enter orders into computers. Finally, telemarketers deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation.
Every day, telemarketers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.
It is important for telemarketers to record names and reactions of prospects contacted. They are often called upon to adjust sales scripts to better target the needs and interests of specific individuals. They also deliver prepared sales talks, reading from scripts that describe products or services, so as to persuade potential clients to acquire a product or service or to make a donation. They are sometimes expected to contact businesses or private individuals by telephone in order to seek sales for goods or services, or to request donations for charitable causes. Somewhat less frequently, telemarketers are also expected to maintain records of contacts and orders.
Telemarketers sometimes are asked to answer telephone calls from potential clients who have been solicited through advertisements. They also have to be able to telephone or write letters to respond to correspondence from clients or to follow up initial sales contacts and conduct client or market surveys so as to obtain data related to potential clients. And finally, they sometimes have to schedule appointments for sales representatives to meet with prospective clients or for clients to attend sales presentations.
Like many other jobs, telemarketers must be able to deal with stress and deal with situations calmly and have exceptional integrity.
Similar jobs with educational opportunities in Arlington include:
- Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
- Retail Sales Manager. Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.
- Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
- Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
- Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
- Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.
EDUCATIONAL OPPORTUNITIES: Telemarketer Training
Collin County Community College District - Plano, TX
Collin County Community College District, 4800 Preston Park Blvd., Plano, TX 75093. Collin County Community College District is a large college located in Plano, Texas. It is a public school with primarily 2-year programs and has 21,000 students. Collin County Community College District has a less than one year and an associate's degree program in Sales, Distribution, and Marketing Operations which graduated two and six students respectively in 2008.
Tarrant County College District - Fort Worth, TX
Tarrant County College District, 1500 Houston St, Fort Worth, TX 76102-6599. Tarrant County College District is a large college located in Fort Worth, Texas. It is a public school with primarily 2-year programs and has 39,596 students. Tarrant County College District has a less than one year and an associate's degree program in Sales, Distribution, and Marketing Operations which graduated three and five students respectively in 2008.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
LOCATION INFORMATION: Arlington, Texas
Arlington is located in Tarrant County, Texas. It has a population of over 374,417, which has grown by 12.4% in the past ten years. The cost of living index in Arlington, 89, is well below the national average. New single-family homes in Arlington are priced at $154,300 on average, which is well below the state average. In 2008, four hundred twenty-six new homes were constructed in Arlington, down from eight hundred twelve the previous year.
The three most popular industries for women in Arlington are educational services, health care, and finance and insurance. For men, it is construction, accommodation and food services, and administrative and support and waste management services. The average travel time to work is about 27 minutes. More than 30.4% of Arlington residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 8.8%, is higher than the state average.
The unemployment rate in Arlington is 7.5%, which is less than Texas's average of 8.1%.
The percentage of Arlington residents that are affiliated with a religious congregation, 52.5%, is more than the national average but less than the state average. Advent Lutheran Church, Pleasantview Baptist Church and Central Assembly of God Church are some of the churches located in Arlington. The largest religious groups are the Southern Baptist Convention, the Catholic Church and the United Methodist Church.
Arlington is home to the Festival Marketplace and the The Parks at Arlington as well as Arlington Tennis Center - University of Texas and Doug Russel Park. Visitors to Arlington can choose from Budget Host International, Baymont Inns & Suites and Candlewood Suites for temporary stays in the area.