Career and Education Opportunities for Technical Service Representatives in Nashville-Davidson, Tennessee
For those living in the Nashville-Davidson, Tennessee area, there are many career and education opportunities for technical service representatives. There are currently 8,490 jobs for technical service representatives in Tennessee and this is projected to grow by 22% to 10,350 jobs by 2016. This is better than the national trend for technical service representatives, which sees this job pool growing by about 9.7% over the next eight years. Technical service representatives generally sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
A person working as a technical service representative can expect to earn about $27 per hour or $57,290 per year on average in Tennessee and about $33 per hour or $70,200 annually on average in the U.S. as a whole. Earnings for technical service representatives are better than earnings in the general category of Sales and Clerical in Tennessee and better than general Sales and Clerical category earnings nationally.
There are two schools within twenty-five miles of Nashville-Davidson where you can study to be a technical service representative, among fifty schools of higher education total in the Nashville-Davidson area. Given that the most common education level for technical service representatives is a Bachelor's degree, it will take about four years to learn to be a technical service representative if you already have a high school diploma.
CAREER DESCRIPTION: Technical Service Representative
In general, technical service representatives sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
Technical service representatives answer clients' questions about products and credit terms. They also contact new and existing clients to consider their needs, and to explain how these needs could be met by specific products and services. Equally important, technical service representatives have to quote prices, credit terms and other bid specifications. They are often called upon to negotiate prices and terms of sales and service agreements. They are expected to inform clients of estimated delivery schedules or other data pertaining to purchased products. Finally, technical service representatives furnish clients with ongoing technical support.
Every day, technical service representatives are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.
It is important for technical service representatives to initiate sales campaigns and follow marketing plan guidelines so as to meet sales and production expectations. They are often called upon to demonstrate and explain the operation and use of products. They also complete product and development training as required. They are sometimes expected to recommend ways for clients to modify product usage in order to further optimize production. Somewhat less frequently, technical service representatives are also expected to maintain customer records, using automated systems.
Technical service representatives sometimes are asked to complete expense reports and other paperwork. They also have to be able to verify clients' credit ratings, and appraise equipment in order to establish contract terms and trade-in values and inspect existing machinery/equipment placement, and develop diagrams to illustrate efficient space utilization, using standard measuring devices and templates. And finally, they sometimes have to furnish feedback to company's product layout team so that products can be tailored to clients' needs.
Like many other jobs, technical service representatives must want to innovate to meet new challenges and be able to work independently and make decisions on their own.
Similar jobs with educational opportunities in Nashville-Davidson include:
- Retail Sales Manager. Directly supervise sales workers in a retail establishment or department. Duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.
- Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
- Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.
EDUCATIONAL OPPORTUNITIES: Technical Service Representative Training
Miller-Motte Technical College - Clarksville, TN
Miller-Motte Technical College, 1820 Business Park Dr, Clarksville, TN 37040. Miller-Motte Technical College is a small college located in Clarksville, Tennessee. It is a private for-profit school with primarily 2-year programs and has 504 students. Miller-Motte Technical College has an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated two students in 2008.
Trevecca Nazarene University - Nashville, TN
Trevecca Nazarene University, 333 Murfreesboro Rd, Nashville, TN 37210. Trevecca Nazarene University is a small university located in Nashville, Tennessee. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,366 students and an admission rate of 68%. Trevecca Nazarene University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.
Certified Customer Service Specialist: An individual who successfully passes ETA's World Class CSS Certification exam is professionally recognized as having the ability to uphold the interpersonal and business standards necessary in today's workplace.
For more information, see the ETA International website.
Certified Professional in Training: For those packagers having fewer than six years of academic and/or work experience, a Certified Professionals in Training (CPIT) program is offered.
For more information, see the Institute of Packaging Professionals website.
Certified Sales Professional: The Certified Sales Professional (CSP) program gives a thorough understanding of consultative selling.
For more information, see the Manufacturers Representatives Educational Research Foundation website.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
Certified Salesperson: The SMEI Certified Professional Salesperson program is ideal for professionals who are employed as a sales representatives, account managers, distributor representatives and business development personnel.
For more information, see the Sales & Marketing Executives International website.
LIQUID PETROLEUM DEALER
Licensing agency: Permits and Licenses Section
Address: Division of Fire Prevention, Department of Commerce and Insurance, Davy Crockett Tower 3d Floor, 500 James Robertson Pkwy, Nashville, TN 37243-1159
Phone: (615) 532-5772
Website: Permits and Licenses Section Division of Fire Prevention Department of Commerce and Insurance
LOCATION INFORMATION: Nashville-Davidson, Tennessee
Nashville-Davidson is located in Williamson County, Tennessee. It has a population of over 596,462, which has grown by 9.3% over the last ten years. The cost of living index in Nashville-Davidson, 86, is well below the national average. New single-family homes in Nashville-Davidson are priced at $196,100 on average, which is well above the state average. In 2008, 1,483 new homes were constructed in Nashville-Davidson, down from 3,070 the previous year.
The three big industries for women in Nashville-Davidson are health care, educational services, and accommodation and food services. For men, it is construction, health care, and professional, scientific, and technical services. The average travel time to work is about 23 minutes. More than 29.7% of Nashville-Davidson residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 10.0%, is higher than the state average.
The percentage of Nashville-Davidson residents that are affiliated with a religious congregation, 55.2%, is more than both the national and state average. The most common religious groups are the Southern Baptist Convention, the Catholic Church and the United Methodist Church.