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Career and Education Opportunities for Dispatchers in Murfreesboro, Tennessee

Dispatcher career and educational opportunities abound in Murfreesboro, Tennessee. There are currently 4,840 jobs for dispatchers in Tennessee and this is projected to grow 2% to about 4,950 jobs by 2016. This is better than the nation as a whole, where employment opportunities for dispatchers are expected to shrink by about 2.6%. In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.

Dispatchers earn about $16 per hour or $33,390 annually on average in Tennessee and about $16 per hour or $33,850 annually on average nationally. Dispatchers earn more than people working in the category of Dispatching and Logistics generally in Tennessee and more than people in the Dispatching and Logistics category nationally.

There is one school within twenty-five miles of Murfreesboro where you can study to be a dispatcher, among forty-five schools of higher education total in the Murfreesboro area. Dispatchers usually hold a high school diploma or GED, so you can expect to spend only a short time training to become a dispatcher if you already have a high school diploma.

CAREER DESCRIPTION: Dispatcher

Dispatcher video from the State of New Jersey Dept. of Labor and Workforce Development

In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.

It is important for dispatchers to receive or ready work orders. They are often called upon to manage needed repairs to restore service and schedules. They also oversee all communications within specifically assigned territories. They are sometimes expected to relay work orders and data to or from work crews and field inspectors using telephones or two-way radios. Somewhat less frequently, dispatchers are also expected to order supplies and equipment, and issue them to personnel.

And finally, they sometimes have to record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.

Like many other jobs, dispatchers must be reliable and be thorough and dependable.

EDUCATIONAL OPPORTUNITIES: Dispatcher Training

National College of Business and Technology-Nashville - Nashville, TN

National College of Business and Technology-Nashville, 3748 Nolensville Pk, Nashville, TN 37211. National College of Business and Technology-Nashville is a small college located in Nashville, Tennessee. It is a private for-profit school with primarily 2-year programs and has 1,353 students. National College of Business and Technology-Nashville has an associate's degree program in Logistics and Materials Management.

CERTIFICATIONS

Emergency Number Professional: Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.

For more information, see the National Emergency Number Association website.

LOCATION INFORMATION: Murfreesboro, Tennessee

Murfreesboro, Tennessee
Murfreesboro, Tennessee photo by Pollinator

Murfreesboro is situated in Rutherford County, Tennessee. It has a population of over 101,753, which has grown by 47.9% in the past ten years. The cost of living index in Murfreesboro, 85, is well below the national average. New single-family homes in Murfreesboro are valued at $145,900 on average, which is near the state average. In 2008, five hundred seventy-nine new homes were constructed in Murfreesboro, down from 1,157 the previous year.

The top three industries for women in Murfreesboro are educational services, health care, and accommodation and food services. For men, it is construction, accommodation and food services, and educational services. The average commute to work is about 24 minutes. More than 30.8% of Murfreesboro residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.9%, is higher than the state average.

The unemployment rate in Murfreesboro is 9.6%, which is less than Tennessee's average of 10.2%.

The percentage of Murfreesboro residents that are affiliated with a religious congregation, 37.6%, is less than both the national and state average. Central Christian Church, Saint Rose of Lima Catholic Church and Saint Pauls Episcopal Church are some of the churches located in Murfreesboro. The most common religious groups are the Southern Baptist Convention, the Churches of Christ and the United Methodist Church.

Murfreesboro is home to the Clement Hall and the Military Park Brannons Redoubt as well as Old Fort Park and Jones Field. Shopping malls in the area include Northside Plaza Shopping Center, Northfield Crossing Shopping Center and Northfield Court Shopping Center. Visitors to Murfreesboro can choose from Doubletree Hotel Murfeesboro, Best Western Chaffin Inn and Hampton Inn Motel Fax Line for temporary stays in the area.