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Career and Education Opportunities for Retail Sales Managers in Knoxville, Tennessee

Retail sales manager career and educational opportunities abound in Knoxville, Tennessee. There are currently 39,870 working retail sales managers in Tennessee; this should grow 9% to about 43,510 working retail sales managers in the state by 2016. This is better than the nation as a whole, where employment opportunities for retail sales managers are expected to grow by about 5.2%. Retail sales managers generally directly supervise sales workers in a retail establishment or department.

A person working as a retail sales manager can expect to earn about $15 hourly or $32,450 per year on average in Tennessee and about $16 per hour or $35,310 per year on average in the U.S. as a whole. Earnings for retail sales managers are not quite as good as earnings in the general category of Sales and Clerical in Tennessee and not quite as good as general Sales and Clerical category earnings nationally.

The Knoxville area is home to fifteen schools of higher education, including two within twenty-five miles of Knoxville where you can get a degree as a retail sales manager. The most common level of education for retail sales managers is a high school diploma or GED. It will take only a short time to learn to be a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in Knoxville include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Telemarketer. Solicit orders for goods or services over the telephone.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

ITT Technical Institute-Knoxville - Knoxville, TN

ITT Technical Institute-Knoxville, 10208 Technology Dr, Knoxville, TN 37932. ITT Technical Institute-Knoxville is a small school located in Knoxville, Tennessee. It is a private for-profit school with primarily 4-year or above programs. It has 998 students and an admission rate of 57%. ITT Technical Institute-Knoxville has a bachelor's degree program in E-Commerce/Electronic Commerce which graduated five students in 2008.

Carson-Newman College - Jefferson City, TN

Carson-Newman College, 1646 S Russell Ave, Jefferson City, TN 37760. Carson-Newman College is a small college located in Jefferson City, Tennessee. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,032 students and an admission rate of 71%. Carson-Newman College has a bachelor's degree program in Consumer Merchandising/Retailing Management.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LICENSES

LIQUID PETROLEUM DEALER

Licensing agency: Permits and Licenses Section
Address: Division of Fire Prevention, Department of Commerce and Insurance, Davy Crockett Tower 3d Floor, 500 James Robertson Pkwy, Nashville, TN 37243-1159

Phone: (615) 532-5772
Website: Permits and Licenses Section Division of Fire Prevention Department of Commerce and Insurance

LOCATION INFORMATION: Knoxville, Tennessee

Knoxville, Tennessee
Knoxville, Tennessee photo by Huntster

Knoxville is located in Knox County, Tennessee. It has a population of over 184,802, which has grown by 6.3% in the past ten years. The cost of living index in Knoxville, 84, is well below the national average. New single-family homes in Knoxville are valued at $105,300 on average, which is well below the state average. In 2008, two hundred forty-one new homes were built in Knoxville, down from six hundred twenty-seven the previous year.

The three big industries for women in Knoxville are health care, educational services, and accommodation and food services. For men, it is educational services, construction, and accommodation and food services. The average travel time to work is about 20 minutes. More than 24.6% of Knoxville residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.5%, is higher than the state average.

The unemployment rate in Knoxville is 9.0%, which is less than Tennessee's average of 10.2%.

The percentage of Knoxville residents that are affiliated with a religious congregation, 62.0%, is more than both the national and state average. Lincoln Park United Methodist Church, Springhill Baptist Church and Lincoln Park Baptist Church are all churches located in Knoxville. The largest religious groups are the Southern Baptist Convention, the United Methodist Church and the Catholic Church.

Knoxville is home to the Eastern State Hospital Farm and the Berry Hall as well as Volunteer Park and Neyland Stadium. Shopping malls in the area include Clinton Plaza Shopping Center, Walker Springs Plaza Shopping Center and Northgate Plaza Shopping Center. Visitors to Knoxville can choose from Homewood Suites Knoxville West, Days Inn and Days Inn Knoxville West for temporary stays in the area.