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Career and Education Opportunities for Secretaries in Knoxville, Tennessee

There are many career and education opportunities for secretaries in the Knoxville, Tennessee area. There are currently 35,000 working secretaries in Tennessee; this should grow by 2% to 35,830 working secretaries in the state by 2016. This is not quite as good as the national trend for secretaries, which sees this job pool growing by about 4.6% over the next eight years. Secretaries generally perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Secretaries earn approximately $12 per hour or $25,530 yearly on average in Tennessee. Nationally they average about $13 hourly or $29,050 yearly. Incomes for secretaries are not quite as good as in the overall category of Secretarial in Tennessee, and not quite as good as the overall Secretarial category nationally.

The Knoxville area is home to fifteen schools of higher education, including four within twenty-five miles of Knoxville where you can get a degree as a secretary. Given that the most common education level for secretaries is a high school diploma or GED, you can expect to spend only a short time studying to be a secretary if you already have a high school diploma.

CAREER DESCRIPTION: Secretary

Secretary video from the State of New Jersey Dept. of Labor and Workforce Development

In general, secretaries perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Secretaries operate office equipment such as fax machines and phone systems, and use computers for spreadsheet and other applications. They also make copies of correspondence and other printed material. Equally important, secretaries have to answer telephones and give data to callers or transfer calls to appropriate individuals. They are often called upon to greet visitors and callers, handle their inquiries, and direct them to the appropriate persons in line with their needs. They are expected to learn to operate new office technologies as they are developed and implemented. Finally, secretaries schedule and confirm appointments for clients or supervisors.

Every day, secretaries are expected to be able to listen to and understand others in meetings. They need to articulate ideas and problems. It is also important that they read and understand documents and reports.

It is important for secretaries to conduct searches to discover needed data, using such sources as the Internet. They are often called upon to order and dispense supplies. They also open and distribute incoming mail and other material and answer routine letters. They are sometimes expected to locate and attach appropriate files to incoming correspondence requiring replies. Somewhat less frequently, secretaries are also expected to operate office equipment such as fax machines and phone systems, and use computers for spreadsheet and other applications.

Secretaries sometimes are asked to establish work procedures and schedules and keep track of the daily work of clerical staff. They also have to be able to collect and disburse funds from cash accounts, and keep archives of collections and disbursements and prepare and maintain paper and electronic filing systems for archives and other material. And finally, they sometimes have to greet visitors and callers, handle their inquiries, and direct them to the appropriate persons in line with their needs.

Like many other jobs, secretaries must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Knoxville include:

  • Administrative Assistant. Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
  • Bookkeeper. Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
  • Clerk. Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines.
  • Medical Secretary. Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

EDUCATIONAL OPPORTUNITIES: Secretary Training

South College - Knoxville, TN

South College, 3904 Lonas Road, Knoxville, TN 37909-0000. South College is a small college located in Knoxville, Tennessee. It is a private for-profit school with primarily 4-year or above programs. It has 850 students and an admission rate of 100%. South College has a one to two year program in Administrative Assistant and Secretarial Science which graduated one student in 2008.

Tennessee Technology Center at Jacksboro - Jacksboro, TN

Tennessee Technology Center at Jacksboro, 265 Elkins Rd, Jacksboro, TN 37757. Tennessee Technology Center at Jacksboro is a small school located in Jacksboro, Tennessee. It is a public school with primarily 2-year programs and has 175 students. Tennessee Technology Center at Jacksboro has a one to two year program in Administrative Assistant and Secretarial Science which graduated twenty-two students in 2008.

Pellissippi State Technical Community College - Knoxville, TN

Pellissippi State Technical Community College, 10915 Hardin Valley Road, Knoxville, TN 37933-0990. Pellissippi State Technical Community College is a medium sized college located in Knoxville, Tennessee. It is a public school with primarily 2-year programs. It has 8,742 students and an admission rate of 89%. Pellissippi State Technical Community College has an associate's degree program in Administrative Assistant and Secretarial Science which graduated ten students in 2008.

Roane State Community College - Harriman, TN

Roane State Community College, 276 Patton Lane, Harriman, TN 37748. Roane State Community College is a medium sized college located in Harriman, Tennessee. It is a public school with primarily 2-year programs. It has 5,531 students and an admission rate of 64%. Roane State Community College has a one to two year program in Administrative Assistant and Secretarial Science which graduated one student in 2008.

LOCATION INFORMATION: Knoxville, Tennessee

Knoxville, Tennessee
Knoxville, Tennessee photo by Huntster

Knoxville is located in Knox County, Tennessee. It has a population of over 184,802, which has grown by 6.3% in the past ten years. The cost of living index in Knoxville, 84, is well below the national average. New single-family homes in Knoxville are valued at $105,300 on average, which is well below the state average. In 2008, two hundred forty-one new homes were built in Knoxville, down from six hundred twenty-seven the previous year.

The three big industries for women in Knoxville are health care, educational services, and accommodation and food services. For men, it is educational services, construction, and accommodation and food services. The average travel time to work is about 20 minutes. More than 24.6% of Knoxville residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.5%, is higher than the state average.

The unemployment rate in Knoxville is 9.0%, which is less than Tennessee's average of 10.2%.

The percentage of Knoxville residents that are affiliated with a religious congregation, 62.0%, is more than both the national and state average. Lincoln Park United Methodist Church, Springhill Baptist Church and Lincoln Park Baptist Church are all churches located in Knoxville. The largest religious groups are the Southern Baptist Convention, the United Methodist Church and the Catholic Church.

Knoxville is home to the Eastern State Hospital Farm and the Berry Hall as well as Volunteer Park and Neyland Stadium. Shopping malls in the area include Clinton Plaza Shopping Center, Walker Springs Plaza Shopping Center and Northgate Plaza Shopping Center. Visitors to Knoxville can choose from Homewood Suites Knoxville West, Days Inn and Days Inn Knoxville West for temporary stays in the area.