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Career and Education Opportunities for Medical Secretaries in Knoxville, Tennessee

Medical secretary career and educational opportunities abound in Knoxville, Tennessee. There are currently 5,790 working medical secretaries in Tennessee; this should grow by 17% to about 6,760 working medical secretaries in the state by 2016. This is not quite as good as the nation as a whole, where employment opportunities for medical secretaries are expected to grow by about 26.6%. Medical secretaries generally perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures.

Medical secretaries earn about $12 per hour or $26,890 annually on average in Tennessee and about $14 hourly or $29,680 annually on average nationally. Incomes for medical secretaries are not quite as good as in the overall category of Secretarial in Tennessee, and not quite as good as the overall Secretarial category nationally.

The Knoxville area is home to fifteen schools of higher education, including one within twenty-five miles of Knoxville where you can get a degree as a medical secretary. Given that the most common education level for medical secretaries is a high school diploma or GED, it will take only a short time to learn to be a medical secretary if you already have a high school diploma.

CAREER DESCRIPTION: Medical Secretary

Medical Secretary video from the State of New Jersey Dept. of Labor and Workforce Development

In general, medical secretaries perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. They also duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Medical secretaries answer telephones, and direct calls to appropriate staff. They also greet visitors, ascertain purpose of visit, and direct them to appropriate staff. Equally important, medical secretaries have to transmit correspondence and medical archives by mail, e-mail, or fax. They are often called upon to operate office equipment such as voice mail messaging systems, and use word processing and other software applications to ready reports, invoices, financial statements, letters, case histories and medical archives. They are expected to receive and route messages and documents such as laboratory results to appropriate staff. Finally, medical secretaries schedule and confirm patient diagnostic appointments, surgeries and medical consultations.

Every day, medical secretaries are expected to be able to listen to and understand others in meetings. They need to understand what others are saying to them even in a noisy environment. It is also important that they articulate ideas and problems.

It is important for medical secretaries to interview patients to finish documents and forms such as intake and insurance forms. They are often called upon to perform various clerical and administrative functions. They also maintain medical archives, technical library and correspondence files. They are sometimes expected to compile and record medical charts and correspondence, using typewriter or personal computer. Somewhat less frequently, medical secretaries are also expected to maintain medical archives, technical library and correspondence files.

and arrange hospital admissions for patients. And finally, they sometimes have to complete insurance and other claim forms.

Like many other jobs, medical secretaries must have exceptional integrity and be reliable.

Similar jobs with educational opportunities in Knoxville include:

  • Administrative Assistant. Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
  • Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.

EDUCATIONAL OPPORTUNITIES: Medical Secretary Training

Tennessee Technology Center at Knoxville - Knoxville, TN

Tennessee Technology Center at Knoxville, 1100 Liberty St, Knoxville, TN 37919. Tennessee Technology Center at Knoxville is a small school located in Knoxville, Tennessee. It is a public school with primarily 2-year programs and has 792 students. Tennessee Technology Center at Knoxville has a less than one year program in Medical Administrative/Executive Assistant & Medical Secretary which graduated thirty-eight students in 2008.

CERTIFICATIONS

Certified Patient Account Manager: American Association of Healthcare Administrative Management (AAHAM) CPAM certification is available only to National AAHAM members who are in good standing and have a minimum of four years health care experience, or two years health care experience and a two-year college or university associates degree.

For more information, see the American Association of Healthcare Administrative Management website.

Certified Coding Specialist: Coding accuracy is highly important to healthcare organizations, and has an impact on revenues and describing health outcomes.

For more information, see the American Health Information Management Association website.

Registered Health Information Technician: With experience, the RHIT credential holds solid potential for advancement to management positions, especially when combined with a bachelor's degree.

For more information, see the American Health Information Management Association website.

Certified Medical Administrative Specialist: This certification is for medical administrative specialists who serves a key role in medical office, clinic and hospital settings.

For more information, see the American Medical Technologists website.

Certified Medical Coder: Experienced medical office professionals with exceptional coding skills are eligible to sit for the Certified Medical Coder (CMC) exam.

For more information, see the Practice Management Institute website.

LOCATION INFORMATION: Knoxville, Tennessee

Knoxville, Tennessee
Knoxville, Tennessee photo by Huntster

Knoxville is located in Knox County, Tennessee. It has a population of over 184,802, which has grown by 6.3% in the past ten years. The cost of living index in Knoxville, 84, is well below the national average. New single-family homes in Knoxville are valued at $105,300 on average, which is well below the state average. In 2008, two hundred forty-one new homes were built in Knoxville, down from six hundred twenty-seven the previous year.

The three big industries for women in Knoxville are health care, educational services, and accommodation and food services. For men, it is educational services, construction, and accommodation and food services. The average travel time to work is about 20 minutes. More than 24.6% of Knoxville residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.5%, is higher than the state average.

The unemployment rate in Knoxville is 9.0%, which is less than Tennessee's average of 10.2%.

The percentage of Knoxville residents that are affiliated with a religious congregation, 62.0%, is more than both the national and state average. Lincoln Park United Methodist Church, Springhill Baptist Church and Lincoln Park Baptist Church are all churches located in Knoxville. The largest religious groups are the Southern Baptist Convention, the United Methodist Church and the Catholic Church.

Knoxville is home to the Eastern State Hospital Farm and the Berry Hall as well as Volunteer Park and Neyland Stadium. Shopping malls in the area include Clinton Plaza Shopping Center, Walker Springs Plaza Shopping Center and Northgate Plaza Shopping Center. Visitors to Knoxville can choose from Homewood Suites Knoxville West, Days Inn and Days Inn Knoxville West for temporary stays in the area.