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Career and Education Opportunities for Office Managers in Knoxville, Tennessee

There are many career and education opportunities for office managers in the Knoxville, Tennessee area. There are currently 30,530 working office managers in Tennessee; this should grow 10% to 33,560 working office managers in the state by 2016. This is not quite as good as the nation as a whole, where employment opportunities for office managers are expected to grow by about 11.0%. In general, office managers supervise and coordinate the activities of clerical and administrative support workers.

Office managers earn approximately $19 hourly or $39,760 annually on average in Tennessee. Nationally they average about $22 per hour or $45,790 per year. Earnings for office managers are the same as earnings in the general category of Management in Tennessee and the same as general Management category earnings nationally.

There is one school within twenty-five miles of Knoxville where you can study to be an office manager, among fifteen schools of higher education total in the Knoxville area. The most common level of education for office managers is a high school diploma or GED. You can expect to spend only a short time studying to be an office manager if you already have a high school diploma.

CAREER DESCRIPTION: Office Manager

In general, office managers supervise and coordinate the activities of clerical and administrative support workers.

Office managers train and instruct employees in job duties and company policies or manage training to be provided. They also supervise the work of office or customer service employees to insure adherence to quality standards and proper procedures, correcting errors or problems. Equally important, office managers have to consider job performance problems with employees to pinpoint causes and issues and to work on resolving problems. They are often called upon to participate in the work of subordinates to enable productivity or to overcome difficult aspects of work. They are expected to evaluate employees' job performance and conformance to regulations and recommend appropriate personnel actions. Finally, office managers maintain archives pertaining to inventory orders, supplies, and machine maintenance.

Every day, office managers are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for office managers to research and ready reports, manuals and other data required by management or governmental agencies. They are often called upon to design or update procedures, policies, and standards. They also design work schedules in line with budgets and workloads. They are sometimes expected to layout and evaluate staff training and development programs, customer service initiatives, and performance measurement criteria. Somewhat less frequently, office managers are also expected to keep informed of provisions of labor-management agreements and their effects on departmental operations.

They also have to be able to monitor inventory levels and requisition or purchase supplies as needed and direct or perform efforts associated with shipping and transportation. And finally, they sometimes have to recruit and decide on employees.

Like many other jobs, office managers must be reliable and have exceptional integrity.

EDUCATIONAL OPPORTUNITIES: Office Manager Training

Pellissippi State Technical Community College - Knoxville, TN

Pellissippi State Technical Community College, 10915 Hardin Valley Road, Knoxville, TN 37933-0990. Pellissippi State Technical Community College is a medium sized college located in Knoxville, Tennessee. It is a public school with primarily 2-year programs. It has 8,742 students and an admission rate of 89%. Pellissippi State Technical Community College has an associate's degree program in Office Management and Supervision which graduated twenty students in 2008.

CERTIFICATIONS

Communications Training Officer: Practical exercises used throughout the course support the knowledge gained in lecture and demonstration.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Public Safety Telecommunicator I Instructor: Successful completion of Public Safety Telecommunicator 1, 6th Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications: The topics covered in the course include: .

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

Fire Service Communications Instructor: This new course combines enhanced instructional techniques training with specific training on how to conduct the Fire Service Communications, 1st Edition student course.

For more information, see the Association of Public-Safety Communications Officials Institute, Inc. website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

Certified Associate in Project Management: As project management grows in scope, importance and recognition, so do the related career and credential options available to you.

For more information, see the Project Management Institute website.

LICENSES

COLLECTION SERVICE

Licensing agency: Collection Service Board
Address: Division of Regulatory Boards, Department of Commerce and Insurance, Davy Crockett Tower 6th Floor, 500 James Robertson Pkwy, Nashville, TN 37243

Phone: (615) 741-1741
Website: Collection Service Board Division of Regulatory Boards Department of Commerce and Insurance

LOCATION INFORMATION: Knoxville, Tennessee

Knoxville, Tennessee
Knoxville, Tennessee photo by Huntster

Knoxville is located in Knox County, Tennessee. It has a population of over 184,802, which has grown by 6.3% in the past ten years. The cost of living index in Knoxville, 84, is well below the national average. New single-family homes in Knoxville are valued at $105,300 on average, which is well below the state average. In 2008, two hundred forty-one new homes were built in Knoxville, down from six hundred twenty-seven the previous year.

The three big industries for women in Knoxville are health care, educational services, and accommodation and food services. For men, it is educational services, construction, and accommodation and food services. The average travel time to work is about 20 minutes. More than 24.6% of Knoxville residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 9.5%, is higher than the state average.

The unemployment rate in Knoxville is 9.0%, which is less than Tennessee's average of 10.2%.

The percentage of Knoxville residents that are affiliated with a religious congregation, 62.0%, is more than both the national and state average. Lincoln Park United Methodist Church, Springhill Baptist Church and Lincoln Park Baptist Church are all churches located in Knoxville. The largest religious groups are the Southern Baptist Convention, the United Methodist Church and the Catholic Church.

Knoxville is home to the Eastern State Hospital Farm and the Berry Hall as well as Volunteer Park and Neyland Stadium. Shopping malls in the area include Clinton Plaza Shopping Center, Walker Springs Plaza Shopping Center and Northgate Plaza Shopping Center. Visitors to Knoxville can choose from Homewood Suites Knoxville West, Days Inn and Days Inn Knoxville West for temporary stays in the area.