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Career and Education Opportunities for Secretaries in Chattanooga, Tennessee

There is a wide variety of career and education opportunities for secretaries in the Chattanooga, Tennessee area. About 35,000 people are currently employed as secretaries in Tennessee. By 2016, this is expected to grow by 2% to about 35,830 people employed. This is not quite as good as the nation as a whole, where employment opportunities for secretaries are expected to grow by about 4.6%. In general, secretaries perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Secretaries earn about $12 per hour or $25,530 per year on average in Tennessee and about $13 per hour or $29,050 annually on average nationally. Incomes for secretaries are not quite as good as in the overall category of Secretarial in Tennessee, and not quite as good as the overall Secretarial category nationally.

There are four schools within twenty-five miles of Chattanooga where you can study to be a secretary, among twenty schools of higher education total in the Chattanooga area. Secretaries usually hold a high school diploma or GED, so it will take only a short time to learn to be a secretary if you already have a high school diploma.

CAREER DESCRIPTION: Secretary

Secretary video from the State of New Jersey Dept. of Labor and Workforce Development

In general, secretaries perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Secretaries operate office equipment such as fax machines and phone systems, and use computers for spreadsheet and other applications. They also make copies of correspondence and other printed material. Equally important, secretaries have to answer telephones and give data to callers or transfer calls to appropriate individuals. They are often called upon to greet visitors and callers, handle their inquiries, and direct them to the appropriate persons in line with their needs. They are expected to learn to operate new office technologies as they are developed and implemented. Finally, secretaries schedule and confirm appointments for clients or supervisors.

Every day, secretaries are expected to be able to listen to and understand others in meetings. They need to articulate ideas and problems. It is also important that they read and understand documents and reports.

It is important for secretaries to conduct searches to discover needed data, using such sources as the Internet. They are often called upon to order and dispense supplies. They also open and distribute incoming mail and other material and answer routine letters. They are sometimes expected to locate and attach appropriate files to incoming correspondence requiring replies. Somewhat less frequently, secretaries are also expected to operate office equipment such as fax machines and phone systems, and use computers for spreadsheet and other applications.

Secretaries sometimes are asked to establish work procedures and schedules and keep track of the daily work of clerical staff. They also have to be able to collect and disburse funds from cash accounts, and keep archives of collections and disbursements and prepare and maintain paper and electronic filing systems for archives and other material. And finally, they sometimes have to greet visitors and callers, handle their inquiries, and direct them to the appropriate persons in line with their needs.

Like many other jobs, secretaries must be reliable and be thorough and dependable.

Similar jobs with educational opportunities in Chattanooga include:

  • Administrative Assistant. Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
  • Bank Teller. Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
  • Bookkeeper. Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
  • Clerk. Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Office Machine Operator. Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

EDUCATIONAL OPPORTUNITIES: Secretary Training

Chattanooga State Technical Community College - Chattanooga, TN

Chattanooga State Technical Community College, 4501 Amnicola Hwy, Chattanooga, TN 37406-1097. Chattanooga State Technical Community College is a medium sized college located in Chattanooga, Tennessee. It is a public school with primarily 2-year programs and has 8,488 students. Chattanooga State Technical Community College has a less than one year and an associate's degree program in Administrative Assistant and Secretarial Science which graduated zero and two students respectively in 2008.

Northwestern Technical College - Rock Spring, GA

Northwestern Technical College, 265 Bicentennial Trail, Rock Spring, GA 30739. Northwestern Technical College is a small college located in Rock Spring, Georgia. It is a public school with primarily 2-year programs and has 2,335 students. Northwestern Technical College has a one to two year and an associate's degree program in Administrative Assistant and Secretarial Science which graduated fourteen and six students respectively in 2008.

Cleveland State Community College - Cleveland, TN

Cleveland State Community College, 3535 Adkisson Drive, Cleveland, TN 37320-3570. Cleveland State Community College is a small college located in Cleveland, Tennessee. It is a public school with primarily 2-year programs. It has 3,335 students and an admission rate of 56%. Cleveland State Community College has a one to two year and an associate's degree program in Administrative Assistant and Secretarial Science which graduated twenty-one and zero students respectively in 2008.

Virginia College-School of Business and Health - Chattanooga, TN

Virginia College-School of Business and Health, 721 Eastgate Loop Rd., Chattanooga, TN 37411. Virginia College-School of Business and Health is a small college located in Chattanooga, Tennessee. It is a private for-profit school with primarily 4-year or above programs. It has 562 students and an admission rate of 91%. Virginia College-School of Business and Health has a one to two year program in Administrative Assistant and Secretarial Science which graduated four students in 2008.

LOCATION INFORMATION: Chattanooga, Tennessee

Chattanooga, Tennessee
Chattanooga, Tennessee photo by Avala

Chattanooga is situated in Hamilton County, Tennessee. It has a population of over 170,880, which has grown by 9.9% in the past ten years. The cost of living index in Chattanooga, 85, is well below the national average. New single-family homes in Chattanooga are priced at $141,100 on average, which is below the state average. In 2008, two hundred sixty-two new homes were built in Chattanooga, down from four hundred forty-one the previous year.

The top three industries for women in Chattanooga are health care, educational services, and finance and insurance. For men, it is construction, accommodation and food services, and health care. The average commute to work is about 20 minutes. More than 21.5% of Chattanooga residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 7.5%, is higher than the state average.

The unemployment rate in Chattanooga is 9.5%, which is less than Tennessee's average of 10.2%.

The percentage of Chattanooga residents that are affiliated with a religious congregation, 58.2%, is more than both the national and state average. Stuart Heights Baptist Church, Kings Point Church and Stanley United Methodist Church are some of the churches located in Chattanooga. The largest religious groups are the Southern Baptist Convention, the United Methodist Church and the Non-Charismatic Churches Independent.

Chattanooga is home to the Creeks Bend Golf Club and the Concord Golf Course as well as Warner Park and Ross Landing City Park. Shopping malls in the area include Northgate Mall, Northgate Crossing Shopping Center and Lee Plaza East Shopping Center. Visitors to Chattanooga can choose from Holiday Inn Express Hotel & Suites, Crystal Air Sport Motel and Hampton Inn Chattanooga I-75 North for temporary stays in the area.