Career and Education Opportunities for Order Clerks in Rapid City, South Dakota
There is a wide variety of career and education opportunities for order clerks in the Rapid City, South Dakota area. There are currently 460 working order clerks in South Dakota; this should shrink by 21% to about 360 working order clerks in the state by 2016. This is better than the nation as a whole, where employment opportunities for order clerks are expected to shrink by about 26.1%. In general, order clerks receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities.
Income for order clerks is about $12 hourly or $24,950 annually on average in South Dakota. Nationally, their income is about $13 hourly or $27,990 per year. Order clerks earn more than people working in the category of Clerical generally in South Dakota and less than people in the Clerical category nationally.
There are six schools of higher education in the Rapid City area, including one within twenty-five miles of Rapid City where you can get a degree to start your career as an order clerk. Order clerks usually hold a high school diploma or GED, so it will take only a short time to learn to be an order clerk if you already have a high school diploma.
CAREER DESCRIPTION: Order Clerk
In general, order clerks receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. They also duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
Order clerks verify customer and order data for correctness, checking it against previously obtained data as needed. They also obtain customers' names and billing data, product numbers, and specifications of items to be purchased, and enter this data on order forms. Equally important, order clerks have to inform customers by mail or telephone of order data, such as unit prices and any anticipated delays. They are often called upon to receive and respond to customer complaints. They are expected to file copies of orders received, or post orders on archives. Finally, order clerks ready invoices and contracts.
Every day, order clerks are expected to be able to see details at a very fine level of focus. They need to understand what others are saying to them even in a noisy environment. It is also important that they articulate ideas and problems.
It is important for order clerks to inspect orders for completeness in line with reporting procedures and forward incomplete orders for further processing. They are often called upon to direct specified departments or units to ready and ship orders to designated locations. They also compute total charges for products or services and shipping charges. They are sometimes expected to talk with production or common carrier personnel so as to expedite or trace shipments. Somewhat less frequently, order clerks are also expected to notify departments when supplies of specific items are low, or when orders would deplete available supplies.
Order clerks sometimes are asked to recommend type of packing or labeling needed on order. They also have to be able to inspect outgoing work for adherence to customers' specifications and ready invoices and contracts. And finally, they sometimes have to calculate and compile order-related statistics, and ready summaries for management.
Like many other jobs, order clerks must be reliable and have exceptional integrity.
Similar jobs with educational opportunities in Rapid City include:
- Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
- Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
- File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
- Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
- Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.
EDUCATIONAL OPPORTUNITIES: Order Clerk Training
Western Dakota Technical Institute - Rapid City, SD
Western Dakota Technical Institute, 800 Mickelson Dr, Rapid City, SD 57703-4018. Western Dakota Technical Institute is a small school located in Rapid City, South Dakota. It is a public school with primarily 2-year programs. It has 959 students and an admission rate of 97%. Western Dakota Technical Institute has a one to two year program in General Office Occupations and Clerical Services.
National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.
For more information, see the National Retail Federation Foundation website.
LOCATION INFORMATION: Rapid City, South Dakota
Rapid City is situated in Pennington County, South Dakota. It has a population of over 65,491, which has grown by 9.9% over the last ten years. The cost of living index in Rapid City, 84, is well below the national average. New single-family homes in Rapid City are priced at $147,700 on average, which is near the state average. In 2008, one hundred ninety-eight new homes were constructed in Rapid City, down from two hundred fifty-three the previous year.
The three big industries for women in Rapid City are health care, educational services, and accommodation and food services. For men, it is construction, accommodation and food services, and public administration. The average commute to work is about 16 minutes. More than 26.7% of Rapid City residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 8.8%, is higher than the state average.
The unemployment rate in Rapid City is 5.7%, which is greater than South Dakota's average of 4.5%.
The percentage of Rapid City residents that are affiliated with a religious congregation, 62.8%, is more than the national average but less than the state average. The most common religious groups are the Catholic Church, the Evangelical Lutheran Church in America and the Lutheran Church.
Rapid City is home to the Lazy J RV Park and Campground and the Pioneer Museum as well as College Park and Dinosaur Park. Shopping malls in the area include Haines Station Shopping Center, Baken Park Shopping Center and Baken Park Shopping Center. Visitors to Rapid City can choose from Lazy U Motel, Stardust Motel and Motel Town House for temporary stays in the area.