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Career and Education Opportunities for Casino Supervisors in Warwick, Rhode Island

There is a wide variety of career and education opportunities for casino supervisors in the Warwick, Rhode Island area. The national trend for casino supervisors sees this job pool growing by about 11.8% over the next eight years. Casino supervisors generally supervise gaming operations and personnel in an assigned area.

The average wage in the general category of Gaming and Gambling jobs is $13 per hour or $26,740 per year nationwide.

There is one school within twenty-five miles of Warwick where you can study to be a casino supervisor, among fifty-one schools of higher education total in the Warwick area. Casino supervisors usually hold a high school diploma or GED, so it will take only a short time to learn to be a casino supervisor if you already have a high school diploma.

CAREER DESCRIPTION: Casino Supervisor

Casino Supervisor video from the State of New Jersey Dept. of Labor and Workforce Development

In general, casino supervisors supervise gaming operations and personnel in an assigned area. They also circulate among tables and observe operations.

Casino supervisors resolve customer and employee complaints. They also monitor game operations to insure that house rules are followed and federal regulations are adhered to, and that employees furnish prompt and courteous service. Equally important, casino supervisors have to report customer-related incidents occurring in gaming areas to supervisors. They are often called upon to explain and interpret house rules. They are expected to greet customers and ask about the quality of service they are receiving. Finally, casino supervisors evaluate staff' performance and ready written performance evaluations.

Every day, casino supervisors are expected to be able to evaluate problems as they arise. They need to articulate ideas and problems. It is also important that they piece together evidence to, in some sense, diagnose what is going on in a situation.

It is important for casino supervisors to monitor stations and games, and move dealers from game to game to insure adequate staffing. They are often called upon to establish and take care of banks and table limits for each game. They also monitor customers for signs of compulsive gambling, offering assistance if needed. They are sometimes expected to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet. Somewhat less frequently, casino supervisors are also expected to monitor customers for signs of compulsive gambling, offering assistance if needed.

They also have to be able to perform the paperwork required for monetary transactions And finally, they sometimes have to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet.

Like many other jobs, casino supervisors must have strong self control in the face of challenging situations and have exceptional integrity.

Similar jobs with educational opportunities in Warwick include:

  • Card Dealer. Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Compare the house's hand against players' hands and payoff or collect players' money or chips.
  • Slot Machine Floor Person. Coordinate and supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules.
  • Sports Book Writer. Assist in the operation of games such as keno and bingo. Scan winning tickets presented by patrons, calculate amount of winnings and pay patrons. May operate keno and bingo equipment. May start gaming equipment that randomly selects numbers. May announce number selected until total numbers specified for each game are selected. May pick up tickets from players, collect bets, receive, verify and record patrons' cash wagers.

EDUCATIONAL OPPORTUNITIES: Casino Supervisor Training

Bristol Community College - Fall River, MA

Bristol Community College, 777 Elsbree St, Fall River, MA 02720-7395. Bristol Community College is a medium sized college located in Fall River, Massachusetts. It is a public school with primarily 2-year programs and has 8,100 students. Bristol Community College has a less than one year program in Personal and Culinary Services, Other Specialties which graduated fifty students in 2008.

CERTIFICATIONS

Certified Gaming Supervisor: A gaming supervisor is a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and include such tasks as scheduling, training, interviewing, disciplining, inspecting, and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.

For more information, see the Educational Institute of the American Hotel and Lodging Association website.

LOCATION INFORMATION: Warwick, Rhode Island

Warwick, Rhode Island
Warwick, Rhode Island photo by Marcbela

Warwick is located in Kent County, Rhode Island. It has a population of over 84,483, which has shrunk by 1.5% over the last ten years. The cost of living index in Warwick, 94, is below the national average. New single-family homes in Warwick are priced at $129,500 on average, which is far less than the state average. In 2008, thirty new homes were constructed in Warwick, down from forty-nine the previous year.

The three most popular industries for women in Warwick are health care, educational services, and finance and insurance. For men, it is construction, accommodation and food services, and public administration. The average travel time to work is about 22 minutes. More than 24.5% of Warwick residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 7.9%, is lower than the state average.

The unemployment rate in Warwick is 11.5%, which is less than Rhode Island's average of 12.2%.

The percentage of Warwick residents that are affiliated with a religious congregation, 67.1%, is more than both the national and state average. Warwick Bible Chapel, Warwick Central Baptist Church and Warwick Christian Fellowship Church are all churches located in Warwick. The largest religious groups are the Catholic Church, the Episcopal Church and the Evangelical Lutheran Church in America.

Warwick is home to the Kent County Chamber of Commerce and the Community College of Rhode Island Learning Resources Center as well as Apponaug Historic District and Salter Grove State Park. Shopping malls in the area include Buttonwoods Plaza Shopping Center, Buttonwoods Shopping Center and Clocktower Square Shopping Center. Visitors to Warwick can choose from Fairfield Inn Providence/Warwick, Extended Stay America and Courtyard by Marriott for temporary stays in the area.