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Career and Education Opportunities for Correspondence Clerks in Providence, Rhode Island

Correspondence clerks can find many career and educational opportunities in the Providence, Rhode Island area. The national trend for correspondence clerks sees this job pool shrinking by about 13.8% over the next eight years. Correspondence clerks generally compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services.

Income for correspondence clerks is about $15 hourly or $31,510 per year on average in Rhode Island. Nationally, their income is about $14 per hour or $30,630 yearly. Compared with people working in the overall category of Clerical, people working as correspondence clerks in Rhode Island earn less. They earn more than people working in the overall category of Clerical nationally.

There are three schools within twenty-five miles of Providence where you can study to be a correspondence clerk, among fifty-five schools of higher education total in the Providence area. Given that the most common education level for correspondence clerks is a high school diploma or GED, you can expect to spend only a short time training to become a correspondence clerk if you already have a high school diploma.

CAREER DESCRIPTION: Correspondence Clerk

In general, correspondence clerks compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. They also duties may include gathering data to formulate reply and typing correspondence.

Correspondence clerks route correspondence to other departments for reply. They also read incoming correspondence to ascertain nature of writers' concerns and to establish disposition of correspondence. Equally important, correspondence clerks have to complete form letters in response to requests or problems identified by correspondence. They are often called upon to compose letters in reply to correspondence concerning such items as requests for products, damage claims, credit data requests or unsatisfactory service. They are expected to gather archives pertinent to specific problems, review them for completeness and accuracy, and attach archives to correspondence as needed. Finally, correspondence clerks type acknowledgment letters to persons sending correspondence.

Every day, correspondence clerks are expected to be able to read and understand documents and reports. They need to write clearly and communicate well.

It is important for correspondence clerks to present clear and concise explanations of governing rules and regulations. They are often called upon to insure that money collected is properly recorded and secured. They also talk with company personnel regarding feasibility of complying with writers' requests. They are sometimes expected to maintain files and control archives to show correspondence efforts. Somewhat less frequently, correspondence clerks are also expected to insure that money collected is properly recorded and secured.

Correspondence clerks sometimes are asked to process orders for goods requested in correspondence. and ready documents and correspondence such as damage claims, credit and billing inquiries, invoices, and service complaints. And finally, they sometimes have to type acknowledgment letters to persons sending correspondence.

Like many other jobs, correspondence clerks must be able to deal with stress and deal with situations calmly and have exceptional integrity.

Similar jobs with educational opportunities in Providence include:

  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Computer Clerk. Operate data entry device.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • Credit Investigator. Investigate history and credit standing of individuals or business establishments applying for credit. Telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
  • Legal Secretary. Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as summonses, complaints, and subpoenas. May also assist with legal research.
  • Library Clerk. Compile records, sort and shelve books, and issue and receive library materials such as pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
  • Medical Secretary. Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
  • Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Production Planner. Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, and production problems.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
  • Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
  • Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

EDUCATIONAL OPPORTUNITIES: Correspondence Clerk Training

Three Rivers Community College - Norwich, CT

Three Rivers Community College, 574 New London Turnpike, Norwich, CT 06360. Three Rivers Community College is a small college located in Norwich, Connecticut. It is a public school with primarily 2-year programs and has 4,025 students. Three Rivers Community College has a one to two year program in General Office Occupations and Clerical Services which graduated two students in 2008.

Community College of Rhode Island - Warwick, RI

Community College of Rhode Island, 400 East Ave, Warwick, RI 02886-1807. Community College of Rhode Island is a large college located in Warwick, Rhode Island. It is a public school with primarily 2-year programs and has 17,612 students. Community College of Rhode Island has a one to two year program in General Office Occupations and Clerical Services which graduated six students in 2008.

Massasoit Community College - Brockton, MA

Massasoit Community College, One Massasoit Boulevard, Brockton, MA 02302-3996. Massasoit Community College is a medium sized college located in Brockton, Massachusetts. It is a public school with primarily 2-year programs and has 7,394 students. Massasoit Community College has a one to two year program in General Office Occupations and Clerical Services which graduated one student in 2008.

LOCATION INFORMATION: Providence, Rhode Island

Providence, Rhode Island
Providence, Rhode Island photo by Flickr_upload_bot

Providence is situated in Providence County, Rhode Island. It has a population of over 171,557, which has shrunk by 1.2% over the last ten years. The cost of living index in Providence, 105, is above the national average. New single-family homes in Providence are valued at $75,900 on average, which is far less than the state average. In 2008, seventeen new homes were constructed in Providence, down from forty-seven the previous year.

The three most popular industries for women in Providence are educational services, health care, and miscellaneous manufacturing. For men, it is educational services, accommodation and food services, and miscellaneous manufacturing. The average travel time to work is about 20 minutes. More than 24.4% of Providence residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 11.3%, is higher than the state average.

The unemployment rate in Providence is 14.5%, which is greater than Rhode Island's average of 12.2%.

The percentage of Providence residents that are affiliated with a religious congregation, 63.6%, is more than both the national and state average. United Pentecostal Church, United Presbyterian Church and Providence Assembly of God Church are some of the churches located in Providence. The most common religious groups are the Catholic Church, the American Baptist Churches in the USA and the Episcopal Church.

Providence is home to the Fall River Iron Works and the Broadway-Armory Historic District as well as Burnside Park and Customhouse Historic District. Shopping malls in the area include Silver Lake Plaza Shopping Center, Shopperstown Shopping Center and Corliss Landing Shopping Center. Visitors to Providence can choose from Historic Jacob Hill Farm Bed and Breakfast Inn, Agora Restaurant & Bar and Old Court Bed & Breakfast for temporary stays in the area.