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Career and Education Opportunities for Retail Sales Managers in Pittsburgh, Pennsylvania

If you want to be a retail sales manager, the Pittsburgh, Pennsylvania area offers many opportunities both for education and employment. There are currently 48,500 working retail sales managers in Pennsylvania; this should shrink 1% to 48,000 working retail sales managers in the state by 2016. This is not quite as good as the national trend for retail sales managers, which sees this job pool growing by about 5.2% over the next eight years. Retail sales managers generally directly supervise sales workers in a retail establishment or department.

Retail sales managers earn approximately $18 hourly or $38,450 yearly on average in Pennsylvania. Nationally they average about $16 per hour or $35,310 per year. Retail sales managers earn less than people working in the category of Sales and Clerical generally in Pennsylvania and less than people in the Sales and Clerical category nationally.

There are eleven schools within twenty-five miles of Pittsburgh where you can study to be a retail sales manager, among eighty-three schools of higher education total in the Pittsburgh area. Given that the most common education level for retail sales managers is a high school diploma or GED, you can expect to spend only a short time studying to be a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in Pittsburgh include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Telemarketer. Solicit orders for goods or services over the telephone.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

Bradford School - Pittsburgh, PA

Bradford School, 125 West Station Square Drive, Suite 129, Pittsburgh, PA 15219. Bradford School is a small school located in Pittsburgh, Pennsylvania. It is a private for-profit school with primarily 2-year programs. It has 583 students and an admission rate of 95%. Bradford School has a one to two year and an associate's degree program in Retailing and Retail Operations which graduated two and nineteen students respectively in 2008.

Community College of Beaver County - Monaca, PA

Community College of Beaver County, One Campus Drive, Monaca, PA 15061-2588. Community College of Beaver County is a small college located in Monaca, Pennsylvania. It is a public school with primarily 2-year programs and has 2,695 students. Community College of Beaver County has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, one to two year.
  • Retailing and Retail Operations, one to two year.

Duquesne University - Pittsburgh, PA

Duquesne University, Administration Bldg 600 Forbes Ave, Pittsburgh, PA 15282. Duquesne University is a large university located in Pittsburgh, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 10,106 students and an admission rate of 76%. Duquesne University has a bachelor's degree and a master's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated ten and seventeen students respectively in 2008.

Carlow University - Pittsburgh, PA

Carlow University, 3333 Fifth Ave, Pittsburgh, PA 15213-3165. Carlow University is a small university located in Pittsburgh, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,234 students and an admission rate of 60%. Carlow University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.

Douglas Education Center - Monessen, PA

Douglas Education Center, 130 7th St, Monessen, PA 15062. Douglas Education Center is a small school located in Monessen, Pennsylvania. It is a private for-profit school with primarily 2-year programs and has 222 students. Douglas Education Center has a one to two year program in Business, Management, Marketing, & Related Support Services, Other Specialties.

Sanford-Brown Institute - Pittsburgh, PA

Sanford-Brown Institute, 421 Seventh Avenue, Pittsburgh, PA 15219-1907. Sanford-Brown Institute is a small school located in Pittsburgh, Pennsylvania. It is a private for-profit school with primarily 2-year programs and has 838 students. Sanford-Brown Institute has an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated one student in 2008.

Community College of Allegheny County - Pittsburgh, PA

Community College of Allegheny County, 800 Allegheny Ave, Pittsburgh, PA 15233-1895. Community College of Allegheny County is a large college located in Pittsburgh, Pennsylvania. It is a public school with primarily 2-year programs and has 19,366 students. Community College of Allegheny County has 2 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, less than one year which graduated 1 student in 2008.
  • E-Commerce/Electronic Commerce, one to two year which graduated 1 student in 2008.

Carnegie Mellon University - Pittsburgh, PA

Carnegie Mellon University, 5000 Forbes Ave, Pittsburgh, PA 15213-3890. Carnegie Mellon University is a large university located in Pittsburgh, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 10,646 students and an admission rate of 29%. Carnegie Mellon University has a master's degree program in E-Commerce/Electronic Commerce.

Point Park University - Pittsburgh, PA

Point Park University, 201 Wood St, Pittsburgh, PA 15222-1984. Point Park University is a small university located in Pittsburgh, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,846 students and an admission rate of 79%. Point Park University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.

Westmoreland County Community College - Youngwood, PA

Westmoreland County Community College, 145 Pavilion Lane, Youngwood, PA 15697-1895. Westmoreland County Community College is a medium sized college located in Youngwood, Pennsylvania. It is a public school with primarily 2-year programs and has 5,512 students. Westmoreland County Community College has 2 areas of study related to Retail Sales Manager. They are:

  • Floriculture/Floristry Operations and Management, associate's degree.
  • E-Commerce/Electronic Commerce, associate's degree.

Wheeling Jesuit University - Wheeling, WV

Wheeling Jesuit University, 316 Washington Ave, Wheeling, WV 26003. Wheeling Jesuit University is a small university located in Wheeling, West Virginia. It is a private not-for-profit school with primarily 4-year or above programs. It has 1,304 students and an admission rate of 66%. Wheeling Jesuit University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated twenty-eight students in 2008.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Pittsburgh, Pennsylvania

Pittsburgh, Pennsylvania
Pittsburgh, Pennsylvania photo by Conk 9

Pittsburgh is located in Allegheny County, Pennsylvania. It has a population of over 310,037, which has shrunk by 7.3% over the last ten years. The cost of living index in Pittsburgh, 86, is well below the national average. New single-family homes in Pittsburgh cost $196,700 on average, which is far greater than the state average. In 2008, one hundred eighty-five new homes were built in Pittsburgh, up from one hundred seventeen the previous year.

The three most popular industries for women in Pittsburgh are health care, educational services, and finance and insurance. For men, it is educational services, health care, and accommodation and food services. The average travel time to work is about 23 minutes. More than 26.2% of Pittsburgh residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 12.5%, is higher than the state average.

The unemployment rate in Pittsburgh is 7.8%, which is less than Pennsylvania's average of 8.4%.

The percentage of Pittsburgh residents that are affiliated with a religious congregation, 71.8%, is more than both the national and state average. Saint Pauls Cathedral, Saint Patrick Roman Cathlic Church and Saint Nicholas Greek Orthodox Church are some of the churches located in Pittsburgh. The largest religious groups are the Catholic Church, the Presbyterian Church (USA) and the United Methodist Church.

Pittsburgh is home to the Mount Washington Overlook and the Golden Triangle as well as Magee Playground and Kennard Playground. Shopping centers in the area include Shadyside Shopping Center and Allegheny Center Mall. Visitors to Pittsburgh can choose from Best Western University Center, Avalon Motel and Four Points By Sheraton Pittsburgh Airport for temporary stays in the area.