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Career and Education Opportunities for Office Clerks in Pittsburgh, Pennsylvania

Office clerks can find many career and educational opportunities in the Pittsburgh, Pennsylvania area. Currently, 169,050 people work as office clerks in Pennsylvania. This is expected to grow 6% to about 178,400 people by 2016. This is not quite as good as the national trend for office clerks, which sees this job pool growing by about 11.9% over the next eight years. Office clerks generally perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures.

The income of an office clerk is about $12 hourly or $25,880 per year on average in Pennsylvania. In the U.S. as a whole, their income is about $12 hourly or $25,320 annually on average. Incomes for office clerks are not quite as good as in the overall category of Clerical in Pennsylvania, and not quite as good as the overall Clerical category nationally.

There is one school within twenty-five miles of Pittsburgh where you can study to be an office clerk, among eighty-three schools of higher education total in the Pittsburgh area. Office clerks usually hold a high school diploma or GED, so you can expect to spend only a short time training to become an office clerk if you already have a high school diploma.

CAREER DESCRIPTION: Office Clerk

Office Clerk video from the State of New Jersey Dept. of Labor and Workforce Development

In general, office clerks perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. They also clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.

Office clerks communicate with customers and other individuals to respond to questions, disseminate or explain data, take orders, and address complaints. They also answer telephones and take messages. Equally important, office clerks have to operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. Finally, office clerks compile and file archives of office efforts and other efforts.

Every day, office clerks are expected to be able to listen to and understand others in meetings. They need to articulate ideas and problems. It is also important that they see details at a very fine level of focus.

It is important for office clerks to maintain and update filing, inventory and database systems, either manually or using a computer. They are often called upon to compute and proofread data and other data, such as archives or reports. They also open and route incoming mail and ready outgoing mail. They are sometimes expected to deliver messages and run errands. Somewhat less frequently, office clerks are also expected to process and ready documents.

Office clerks sometimes are asked to ready meeting agendas and record and transcribe minutes. They also have to be able to collect and disburse money, do basic bookkeeping, and complete banking transactions And finally, they sometimes have to communicate with customers and other individuals to respond to questions, disseminate or explain data, take orders, and address complaints.

Like many other jobs, office clerks must believe in cooperation and coordination and be reliable.

Similar jobs with educational opportunities in Pittsburgh include:

  • Bank Teller. Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
  • Bookkeeper. Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Clerk. Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines.
  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
  • Legal Secretary. Perform secretarial duties utilizing legal terminology, procedures, and documents. Prepare legal papers and correspondence, such as summonses, complaints, and subpoenas. May also assist with legal research.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
  • Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
  • Postal Clerk. Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags according to State, address, or other scheme; and examine mail for correct postage.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Receptionist. Answer inquiries and obtain information for general public, customers, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
  • Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
  • Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
  • Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
  • Typist. Type letters, reports, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.

EDUCATIONAL OPPORTUNITIES: Office Clerk Training

Newport Business Institute - Lower Burrell, PA

Newport Business Institute, 945 Greensburg Rd, Lower Burrell, PA 15068. Newport Business Institute is a small school located in Lower Burrell, Pennsylvania. It is a private for-profit school with primarily 2-year programs and has 66 students. Newport Business Institute has a one to two year program in General Office Occupations and Clerical Services.

CERTIFICATIONS

Certified Associate in Project Management: As project management grows in scope, importance and recognition, so do the related career and credential options available to you.

For more information, see the Project Management Institute website.

LOCATION INFORMATION: Pittsburgh, Pennsylvania

Pittsburgh, Pennsylvania
Pittsburgh, Pennsylvania photo by Conk 9

Pittsburgh is located in Allegheny County, Pennsylvania. It has a population of over 310,037, which has shrunk by 7.3% over the last ten years. The cost of living index in Pittsburgh, 86, is well below the national average. New single-family homes in Pittsburgh cost $196,700 on average, which is far greater than the state average. In 2008, one hundred eighty-five new homes were built in Pittsburgh, up from one hundred seventeen the previous year.

The three most popular industries for women in Pittsburgh are health care, educational services, and finance and insurance. For men, it is educational services, health care, and accommodation and food services. The average travel time to work is about 23 minutes. More than 26.2% of Pittsburgh residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 12.5%, is higher than the state average.

The unemployment rate in Pittsburgh is 7.8%, which is less than Pennsylvania's average of 8.4%.

The percentage of Pittsburgh residents that are affiliated with a religious congregation, 71.8%, is more than both the national and state average. Saint Pauls Cathedral, Saint Patrick Roman Cathlic Church and Saint Nicholas Greek Orthodox Church are some of the churches located in Pittsburgh. The largest religious groups are the Catholic Church, the Presbyterian Church (USA) and the United Methodist Church.

Pittsburgh is home to the Mount Washington Overlook and the Golden Triangle as well as Magee Playground and Kennard Playground. Shopping centers in the area include Shadyside Shopping Center and Allegheny Center Mall. Visitors to Pittsburgh can choose from Best Western University Center, Avalon Motel and Four Points By Sheraton Pittsburgh Airport for temporary stays in the area.