Career and Education Opportunities for Accounts Receivable Specialists in Pittsburgh, Pennsylvania
Many educational and employment opportunities exist for accounts receivable specialists in the Pittsburgh, Pennsylvania area. About 16,900 people are currently employed as accounts receivable specialists in Pennsylvania. By 2016, this is expected to grow by 23% to about 20,750 people employed. This is better than the national trend for accounts receivable specialists, which sees this job pool growing by about 19.3% over the next eight years. Accounts receivable specialists generally locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.
Accounts receivable specialists earn about $13 hourly or $29,050 per year on average in Pennsylvania and about $14 per hour or $30,630 per year on average nationally. Incomes for accounts receivable specialists are better than in the overall category of Billing and Bookkeeping in Pennsylvania, and better than the overall Billing and Bookkeeping category nationally.
There are eighty-three schools of higher education in the Pittsburgh area, including two within twenty-five miles of Pittsburgh where you can get a degree to start your career as an accounts receivable specialist. The most common level of education for accounts receivable specialists is a high school diploma or GED. You can expect to spend only a short time training to become an accounts receivable specialist if you already have a high school diploma.
CAREER DESCRIPTION: Accounts Receivable Specialist
In general, accounts receivable specialists locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. They also duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; keeping records of collection and status of accounts.
Accounts receivable specialists answer customer questions regarding problems with their accounts. They also advise customers of needed actions and strategies for debt repayment. Equally important, accounts receivable specialists have to locate and notify customers of delinquent accounts by mail or personal visits to solicit payment. They are often called upon to talk with customers by telephone or in person to establish reasons for overdue payments and to review the terms of sales or credit contracts. They are expected to manage debt repayment or establish repayment schedules, on the basis of customers' financial situations. Finally, accounts receivable specialists perform various administrative functions for assigned accounts.
Every day, accounts receivable specialists are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings.
It is important for accounts receivable specialists to trace delinquent customers to new addresses by inquiring at post offices or through the questioning of neighbors. They are often called upon to sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports. They also notify credit departments, order products repossession or service disconnection, and turn over account archives to attorneys when customers fail to respond to collection attempts. They are sometimes expected to receive payments and post amounts paid to customer accounts. Somewhat less frequently, accounts receivable specialists are also expected to persuade customers to pay amounts due on credit accounts or nonpayable checks, or to return products.
They also have to be able to contact insurance companies to check on status of claims payments and write appeal letters for denial on claims And finally, they sometimes have to locate and monitor overdue accounts, using computers and a variety of automated systems.
Like many other jobs, accounts receivable specialists must be able to deal with stress and deal with situations calmly and have strong self control in the face of challenging situations.
Similar jobs with educational opportunities in Pittsburgh include:
- Bank Teller. Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
- Bookkeeper. Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
- Clerk. Compile data, compute fees and charges, and prepare invoices for billing purposes. Duties include computing costs and calculating rates for goods, services, and shipment of goods; posting data; and keeping other relevant records. May involve use of computer or typewriter, calculator, and adding and bookkeeping machines.
- Credit Investigator. Investigate history and credit standing of individuals or business establishments applying for credit. Telephone or write to credit departments of business and service establishments to obtain information about applicant's credit standing.
- Customer Care Specialist. Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
- Gaming Cashier. Conduct financial transactions for patrons in gaming establishments. May reconcile daily summaries of transactions to balance books. Accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gaming chips, tokens, or tickets to currency upon patron's request. May use a cash register or computer to record transaction.
- Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
- Payroll Machine Operator. Operate machines that automatically perform mathematical processes, such as addition, subtraction, and division, to calculate and record billing, accounting, and other numerical data. Duties include operating special billing machines to prepare statements, bills, and invoices, and operating bookkeeping machines to copy and post data, make computations, and compile records of transactions.
- Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
EDUCATIONAL OPPORTUNITIES: Accounts Receivable Specialist Training
Westmoreland County Community College - Youngwood, PA
Westmoreland County Community College, 145 Pavilion Lane, Youngwood, PA 15697-1895. Westmoreland County Community College is a medium sized college located in Youngwood, Pennsylvania. It is a public school with primarily 2-year programs and has 5,512 students. Westmoreland County Community College has a less than one year and an associate's degree program in Banking and Financial Support Services which graduated one and fifteen students respectively in 2008.
Community College of Beaver County - Monaca, PA
Community College of Beaver County, One Campus Drive, Monaca, PA 15061-2588. Community College of Beaver County is a small college located in Monaca, Pennsylvania. It is a public school with primarily 2-year programs and has 2,695 students. Community College of Beaver County has an associate's degree program in Banking and Financial Support Services.
LOCATION INFORMATION: Pittsburgh, Pennsylvania
Pittsburgh is located in Allegheny County, Pennsylvania. It has a population of over 310,037, which has shrunk by 7.3% over the last ten years. The cost of living index in Pittsburgh, 86, is well below the national average. New single-family homes in Pittsburgh cost $196,700 on average, which is far greater than the state average. In 2008, one hundred eighty-five new homes were built in Pittsburgh, up from one hundred seventeen the previous year.
The three most popular industries for women in Pittsburgh are health care, educational services, and finance and insurance. For men, it is educational services, health care, and accommodation and food services. The average travel time to work is about 23 minutes. More than 26.2% of Pittsburgh residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 12.5%, is higher than the state average.
The unemployment rate in Pittsburgh is 7.8%, which is less than Pennsylvania's average of 8.4%.
The percentage of Pittsburgh residents that are affiliated with a religious congregation, 71.8%, is more than both the national and state average. Saint Pauls Cathedral, Saint Patrick Roman Cathlic Church and Saint Nicholas Greek Orthodox Church are some of the churches located in Pittsburgh. The largest religious groups are the Catholic Church, the Presbyterian Church (USA) and the United Methodist Church.
Pittsburgh is home to the Mount Washington Overlook and the Golden Triangle as well as Magee Playground and Kennard Playground. Shopping centers in the area include Shadyside Shopping Center and Allegheny Center Mall. Visitors to Pittsburgh can choose from Best Western University Center, Avalon Motel and Four Points By Sheraton Pittsburgh Airport for temporary stays in the area.