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Career and Education Opportunities for Retail Sales Managers in Philadelphia, Pennsylvania

If you want to be a retail sales manager, the Philadelphia, Pennsylvania area offers many opportunities both for education and employment. Currently, 48,500 people work as retail sales managers in Pennsylvania. This is expected to shrink 1% to about 48,000 people by 2016. This is not quite as good as the national trend for retail sales managers, which sees this job pool growing by about 5.2% over the next eight years. In general, retail sales managers directly supervise sales workers in a retail establishment or department.

Retail sales managers earn about $18 hourly or $38,450 annually on average in Pennsylvania and about $16 hourly or $35,310 yearly on average nationally. Retail sales managers earn less than people working in the category of Sales and Clerical generally in Pennsylvania and less than people in the Sales and Clerical category nationally.

The Philadelphia area is home to 156 schools of higher education, including nineteen within twenty-five miles of Philadelphia where you can get a degree as a retail sales manager. Given that the most common education level for retail sales managers is a high school diploma or GED, it will take only a short time to learn to be a retail sales manager if you already have a high school diploma.

CAREER DESCRIPTION: Retail Sales Manager

Retail Sales Manager video from the State of New Jersey Dept. of Labor and Workforce Development

In general, retail sales managers directly supervise sales workers in a retail establishment or department. They also duties may include management functions, such as purchasing, budgeting, and personnel work, in addition to supervisory duties.

Retail sales managers assign employees to specific duties. They also examine product to insure that it is correctly priced and displayed and that it functions as advertised. Equally important, retail sales managers have to furnish customer service by greeting and assisting clients, and responding to customer inquiries and complaints. They are often called upon to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients. They are expected to instruct staff on how to handle difficult and complicated sales. Finally, retail sales managers monitor sales efforts to insure that clients receive satisfactory service and quality goods.

Every day, retail sales managers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they write clearly and communicate well.

It is important for retail sales managers to formulate and make ready work schedules and keep records of employees' work schedules and time cards. They are often called upon to establish and implement policies, goals and processes for their department. They also inventory stock and reorder when inventory drops to a specified level. They are sometimes expected to hire and evaluate personnel in sales or marketing establishments, promoting or firing staff when appropriate. Somewhat less frequently, retail sales managers are also expected to direct and supervise employees working on sales, inventory-taking, reconciling cash receipts, or in performing services for clients.

Retail sales managers sometimes are asked to examine products purchased for resale or received for storage to gauge the state of each product or item. and enforce safety and security rules. And finally, they sometimes have to establish credit policies and operating procedures.

Like many other jobs, retail sales managers must have strong self control in the face of challenging situations and be reliable.

Similar jobs with educational opportunities in Philadelphia include:

  • Advertising Agent. Sell or solicit advertising, including graphic art, advertising space in publications, custom made signs, or TV and radio advertising time. May obtain leases for outdoor advertising sites or persuade retailer to use sales promotion display items.
  • Cage Cashier. Exchange coins and tokens for patrons' money. May issue payoffs and obtain customer's signature on receipt when winnings exceed the amount held in the slot machine. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
  • Cashier. Receive and disburse money in establishments other than financial institutions. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing credit or debit card transactions and validating checks.
  • Insurance Agent. Sell life, property, or other types of insurance. May refer clients to independent brokers, work as independent broker, or be employed by an insurance company.
  • Product Demonstrator. Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.
  • Retail Salesman. Sell merchandise, such as furniture, motor vehicles, or apparel in a retail establishment.
  • Sales Team Manager. Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties.
  • Technical Service Representative. Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, and electronics, normally obtained from at least 2 years of post-secondary education.
  • Telemarketer. Solicit orders for goods or services over the telephone.
  • Wholesale and Manufacturing Sales Representative. Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.

EDUCATIONAL OPPORTUNITIES: Retail Sales Manager Training

Philadelphia University - Philadelphia, PA

Philadelphia University, School House Lane and Henry Avenue, Philadelphia, PA 19144-5497. Philadelphia University is a small university located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,373 students and an admission rate of 70%. Philadelphia University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated ten students in 2008.

Delaware Technical and Community College-Stanton-Wilmington - Newark, DE

Delaware Technical and Community College-Stanton-Wilmington, 400 Stanton-Christiana Rd, Newark, DE 19702. Delaware Technical and Community College-Stanton-Wilmington is a medium sized college located in Newark, Delaware. It is a public school with primarily 2-year programs and has 7,460 students. Delaware Technical and Community College-Stanton-Wilmington has an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.

Mercer County Community College - West Windsor, NJ

Mercer County Community College, 1200 Old Trenton Rd, West Windsor, NJ 08550-3407. Mercer County Community College is a medium sized college located in West Windsor, New Jersey. It is a public school with primarily 2-year programs and has 9,120 students. Mercer County Community College has a one to two year program in Retailing and Retail Operations which graduated one student in 2008.

Thomas Edison State College - Trenton, NJ

Thomas Edison State College, 101 W State St, Trenton, NJ 08608-1176. Thomas Edison State College is a large college located in Trenton, New Jersey. It is a public school with primarily 4-year or above programs and has 17,369 students. Thomas Edison State College has an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated eight students in 2008.

Harcum College - Bryn Mawr, PA

Harcum College, 750 Montgomery Ave, Bryn Mawr, PA 19010-3470. Harcum College is a small college located in Bryn Mawr, Pennsylvania. It is a private not-for-profit school with primarily 2-year programs. It has 913 students and an admission rate of 29%. Harcum College has an associate's degree program in Retailing and Retail Operations which graduated two students in 2008.

Bucks County Community College - Newtown, PA

Bucks County Community College, 275 Swamp Rd, Newtown, PA 18940-4106. Bucks County Community College is a large college located in Newtown, Pennsylvania. It is a public school with primarily 2-year programs and has 10,260 students. Bucks County Community College has 3 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, less than one year.
  • Retailing and Retail Operations, associate's degree which graduated 1 student in 2008.
  • Business, Management, Marketing, & Related Support Services, Other Specialties, associate's degree which graduated 3 students in 2008.

Delaware Valley College - Doylestown, PA

Delaware Valley College, 700 E Butler Ave, Doylestown, PA 18901-2697. Delaware Valley College is a small college located in Doylestown, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 2,138 students and an admission rate of 71%. Delaware Valley College has a one to two year program in Special Products Marketing Operations.

Manor College - Jenkintown, PA

Manor College, 700 Fox Chase Rd, Jenkintown, PA 19046-3399. Manor College is a small college located in Jenkintown, Pennsylvania. It is a private not-for-profit school with primarily 2-year programs. It has 958 students and an admission rate of 44%. Manor College has an associate's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties.

Temple University - Philadelphia, PA

Temple University, 1801 North Broad Street, Philadelphia, PA 19122-6096. Temple University is a large university located in Philadelphia, Pennsylvania. It is a public school with primarily 4-year or above programs. It has 35,343 students and an admission rate of 61%. Temple University has a bachelor's degree program in E-Commerce/Electronic Commerce.

Widener University-Main Campus - Chester, PA

Widener University-Main Campus, One University Place, Chester, PA 19013-5792. Widener University-Main Campus is a small university located in Chester, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 4,913 students and an admission rate of 66%. Widener University-Main Campus has associate's degree, bachelor's degree, and master's degree programs in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated one, seven, and seven students respectively in 2008.

Villanova University - Villanova, PA

Villanova University, 800 Lancaster Avenue, Villanova, PA 19085-1699. Villanova University is a large university located in Villanova, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 10,295 students and an admission rate of 39%. Villanova University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated eighty-three students in 2008.

Drexel University - Philadelphia, PA

Drexel University, 3141 Chestnut St, Philadelphia, PA 19104. Drexel University is a large university located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 21,754 students and an admission rate of 68%. Drexel University has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated thirty-two students in 2008.

Delaware County Community College - Media, PA

Delaware County Community College, 901 S Media Line Rd, Media, PA 19063-1094. Delaware County Community College is a large college located in Media, Pennsylvania. It is a public school with primarily 2-year programs and has 11,109 students. Delaware County Community College has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, less than one year and associate's degree which graduated one and zero students respectively in 2008.
  • Retailing and Retail Operations, associate's degree.

Cabrini College - Radnor, PA

Cabrini College, 610 King of Prussia Rd, Radnor, PA 19087-3698. Cabrini College is a small college located in Radnor, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,580 students and an admission rate of 70%. Cabrini College has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated twenty-eight students in 2008.

University of Pennsylvania - Philadelphia, PA

University of Pennsylvania, 1 College Hall 34th and Spruce Sts, Philadelphia, PA 19104-6303. University of Pennsylvania is a large university located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 24,060 students and an admission rate of 17%. University of Pennsylvania has 2 areas of study related to Retail Sales Manager. They are:

  • E-Commerce/Electronic Commerce, bachelor's degree and master's degree which graduated one and one students respectively in 2008.
  • Business, Management, Marketing, & Related Support Services, Other Specialties, postbaccalaureate certificate which graduated 2 students in 2008.

Montgomery County Community College-Central Campus - Blue Bell, PA

Montgomery County Community College-Central Campus, 340 Dekalb Pike, Blue Bell, PA 19422-0796. Montgomery County Community College-Central Campus is a medium sized college located in Blue Bell, Pennsylvania. It is a public school with primarily 2-year programs and has 9,641 students. Montgomery County Community College-Central Campus has a one to two year program in Retailing and Retail Operations which graduated one student in 2008.

Saint Joseph's University - Philadelphia, PA

Saint Joseph's University, 5600 City Avenue, Philadelphia, PA 19131-1395. Saint Joseph's University is a medium sized university located in Philadelphia, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 7,846 students and an admission rate of 86%. Saint Joseph's University has 2 areas of study related to Retail Sales Manager. They are:

  • Special Products Marketing Operations, bachelor's degree and master's degree which graduated seventy-six and eleven students respectively in 2008.
  • Specialized Merchandising, Sales, & Related Marketing Operations, Other Specialties, bachelor's degree and master's degree which graduated forty-four and fifty students respectively in 2008.

Widener University-Delaware Campus - Wilmington, DE

Widener University-Delaware Campus, 4601 Concord Pike, Wilmington, DE 19803. Widener University-Delaware Campus is a small university located in Wilmington, Delaware. It is a private not-for-profit school with primarily 4-year or above programs and has 1,211 students. Widener University-Delaware Campus has a bachelor's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated one student in 2008.

Eastern University - Saint Davids, PA

Eastern University, 1300 Eagle Rd, Saint Davids, PA 19087-3696. Eastern University is a small university located in Saint Davids, Pennsylvania. It is a private not-for-profit school with primarily 4-year or above programs. It has 3,907 students and an admission rate of 62%. Eastern University has a bachelor's degree and a master's degree program in Business, Management, Marketing, & Related Support Services, Other Specialties which graduated sixty-nine and fifty-six students respectively in 2008.

CERTIFICATIONS

Certified Collegiate Retailer: Every journey has a destination-make yours the Certified Collegiate Retailer (CCR) designation.

For more information, see the National Association of College Bookstores website.

Certified Professional SalesPerson: Whether you're an experienced sales professional looking to take your career to the next level, or new to sales and looking to accelerate your learning curve and income, becoming a NASP Certified Professional SalesPerson (CPSP) will help you get there.

For more information, see the National Association of Sales Professionals website.

National Professional Certification in Sales: The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries.

For more information, see the National Retail Federation Foundation website.

LOCATION INFORMATION: Philadelphia, Pennsylvania

Philadelphia, Pennsylvania
Philadelphia, Pennsylvania photo by Apollo1758

Philadelphia is located in Philadelphia County, Pennsylvania. It has a population of over 1,447,395, which has shrunk by 4.6% in the past ten years. The cost of living index in Philadelphia, 102, is near the national average. New single-family homes in Philadelphia cost $212,900 on average, which is far greater than the state average. In 2008, five hundred forty-five new homes were constructed in Philadelphia, down from five hundred ninety-one the previous year.

The top three industries for women in Philadelphia are health care, educational services, and professional, scientific, and technical services. For men, it is construction, educational services, and health care. The average travel time to work is about 32 minutes. More than 17.9% of Philadelphia residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 7.5%, is lower than the state average.

The percentage of Philadelphia residents that are affiliated with a religious congregation, 53.4%, is more than the national average but less than the state average. Boulevard Church, Mount Herman Church and Saint Michael Mission Center are all churches located in Philadelphia. The most prominent religious groups are the Catholic Church, the American Baptist Churches in the USA and the Muslim Estimate.

Philadelphia is home to the Five Points and the Academy Gardens as well as Durham Park and Cloverly Park. Shopping malls in the area include Roosevelt Mall, Andorra Shopping Center and Red Lion Shopping Center. Visitors to Philadelphia can choose from Comfort Inn, Concordia Worldwide Hotel Reservations and Embassy Suites for temporary stays in the area.