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Career and Education Opportunities for Receptionists in Philadelphia, Pennsylvania

Philadelphia, Pennsylvania provides a wide variety of opportunities, both career and educational, for receptionists. There are currently 52,150 working receptionists in Pennsylvania; this should grow by 13% to about 58,950 working receptionists in the state by 2016. This is not quite as good as the national trend for receptionists, which sees this job pool growing by about 15.2% over the next eight years. In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties.

A person working as a receptionist can expect to earn about $11 per hour or $23,720 yearly on average in Pennsylvania and about $11 hourly or $24,550 annually on average in the U.S. as a whole. Receptionists earn less than people working in the category of Clerical generally in Pennsylvania and less than people in the Clerical category nationally.

There are 156 schools of higher education in the Philadelphia area, including four within twenty-five miles of Philadelphia where you can get a degree to start your career as a receptionist. Given that the most common education level for receptionists is a high school diploma or GED, it will take only a short time to learn to be a receptionist if you already have a high school diploma.


Receptionist video from the State of New Jersey Dept. of Labor and Workforce Development

In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties. They also provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

Receptionists operate telephone switchboard to respond to, screen and forward calls, providing data, taking messages and scheduling appointments. They also greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations. Equally important, receptionists have to file and maintain archives. They are often called upon to collect, sort, distribute and ready mail, messages and courier deliveries. They are expected to furnish data related to establishment such as location of departments or offices, employees within the organization, or services provided. Finally, receptionists transmit data or documents to customers, using computers, mail, or fax machines.

Every day, receptionists are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.

It is important for receptionists to perform administrative support tasks such as proofreading, transcribing handwritten data, and operating calculators or computers to coordinate with pay archives, invoices, balance sheets and other documents. They are often called upon to hear and resolve complaints from customers and public. They also receive payment and record receipts for services. They are sometimes expected to perform duties such as taking care of plants and straightening magazines to maintain lobby or reception area. Somewhat less frequently, receptionists are also expected to conduct tours or deliver talks describing features of public facility such as a historic site or national park.

Receptionists sometimes are asked to take orders for products or materials and send them to the proper departments to be filled. and calculate and quote rates for tours or other products and services. And finally, they sometimes have to greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations.

Like many other jobs, receptionists must believe in cooperation and coordination and be reliable.

Similar jobs with educational opportunities in Philadelphia include:

  • Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
  • Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
  • Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
  • File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
  • Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
  • License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
  • Loan Inspector. Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
  • Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
  • Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
  • Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
  • Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
  • Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
  • Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
  • Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
  • Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
  • Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
  • Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.


Bucks County Community College - Newtown, PA

Bucks County Community College, 275 Swamp Rd, Newtown, PA 18940-4106. Bucks County Community College is a large college located in Newtown, Pennsylvania. It is a public school with primarily 2-year programs and has 10,260 students. Bucks County Community College has a less than one year program in General Office Occupations and Clerical Services which graduated four students in 2008.

Omega Institute - Pennsauken, NJ

Omega Institute, 7050 Route 38 East, Pennsauken, NJ 08109-4417. Omega Institute is a small school located in Pennsauken, New Jersey. It is a private for-profit school with primarily less-than 2-year programs. It has 165 students and an admission rate of 82%. Omega Institute has a less than one year program in Health Unit Coordinator/Ward Clerk.

Delaware County Community College - Media, PA

Delaware County Community College, 901 S Media Line Rd, Media, PA 19063-1094. Delaware County Community College is a large college located in Media, Pennsylvania. It is a public school with primarily 2-year programs and has 11,109 students. Delaware County Community College has 2 areas of study related to Receptionist. They are:

  • Health Unit Coordinator/Ward Clerk, less than one year which graduated 18 students in 2008.
  • General Office Occupations and Clerical Services, one to two year.

Center for Innovative Training and Education - Philadelphia, PA

Center for Innovative Training and Education, 714 Market St Ste 433, Philadelphia, PA 19106. school located in Philadelphia, Pennsylvania. It is a private for-profit school with primarily less-than 2-year programs and has 41 students. Center for Innovative Training and Education has a less than one year program in General Office Occupations and Clerical Services which graduated four students in 2008.

LOCATION INFORMATION: Philadelphia, Pennsylvania

Philadelphia, Pennsylvania
Philadelphia, Pennsylvania photo by Apollo1758

Philadelphia is located in Philadelphia County, Pennsylvania. It has a population of over 1,447,395, which has shrunk by 4.6% in the past ten years. The cost of living index in Philadelphia, 102, is near the national average. New single-family homes in Philadelphia cost $212,900 on average, which is far greater than the state average. In 2008, five hundred forty-five new homes were constructed in Philadelphia, down from five hundred ninety-one the previous year.

The top three industries for women in Philadelphia are health care, educational services, and professional, scientific, and technical services. For men, it is construction, educational services, and health care. The average travel time to work is about 32 minutes. More than 17.9% of Philadelphia residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 7.5%, is lower than the state average.

The percentage of Philadelphia residents that are affiliated with a religious congregation, 53.4%, is more than the national average but less than the state average. Boulevard Church, Mount Herman Church and Saint Michael Mission Center are all churches located in Philadelphia. The most prominent religious groups are the Catholic Church, the American Baptist Churches in the USA and the Muslim Estimate.

Philadelphia is home to the Five Points and the Academy Gardens as well as Durham Park and Cloverly Park. Shopping malls in the area include Roosevelt Mall, Andorra Shopping Center and Red Lion Shopping Center. Visitors to Philadelphia can choose from Comfort Inn, Concordia Worldwide Hotel Reservations and Embassy Suites for temporary stays in the area.