Human Resources and Customer Service: Career and Education Opportunities in Pennsylvania
Human Resources and Customer Service: Human Services personnel are focused on people, both inside and outside of an organization, and the organization's relationship with them. Working in areas as diverse as HR and customer service, these workers handle the human side of organizations.
Pennsylvania has a population of 12,604,767, which has grown by 2.64% in the last 10 years. Nicknamed the "Keystone State," its capital is Harrisburg, though its most populous city is Philadelphia. In 2008, there were a total of 7,407,409 jobs in Pennsylvania. The average annual income was $39,762 in 2008, up from $38,738 in 2007. The unemployment rate in Pennsylvania was 8.1% in 2009, which has grown by 2.8% since the previous year. About 22.4% of Pennsylvania residents have college degrees, which is lower than the national average.
The top industries in Pennsylvania include railroad rolling stock manufacturing, women's' cut apparel manufacturing, and community care facilities for the elderly. Notable tourist destinations include the Marian Anderson Residence Museum, the American Interfaith Institute, and the Benjamin Franklin Tercentenary.
CITIES WITH Human Resources and Customer Service OPPORTUNITIES IN Pennsylvania
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CAREERS WITHIN Human Resources and Customer Service
Customer Care Specialists interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Customer Care Specialists need to read and understand what has been read. They also need to look for ways to help others.
Eligibility and Occupancy Interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing. Eligibility and Occupancy Interviewers need to listen well to others and take in their information and issues. They also need to speak clearly and communicate with others.
Human Resources Administrators compile and keep personnel records. Human Resources Administrators need to listen well to others and take in their information and issues. They also need to listen well to others and take in their information and issues.