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Career and Education Opportunities for Eligibility and Occupancy Interviewers in Salem, Oregon

There is a wide variety of career and education opportunities for eligibility and occupancy interviewers in the Salem, Oregon area. There are currently 1,240 jobs for eligibility and occupancy interviewers in Oregon and this is projected to grow by 9% to 1,350 jobs by 2016. This is not quite as good as the nation as a whole, where employment opportunities for eligibility and occupancy interviewers are expected to grow by about 9.2%. In general, eligibility and occupancy interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.

Income for eligibility and occupancy interviewers is about $16 hourly or $33,900 per year on average in Oregon. Nationally, their income is about $18 hourly or $39,310 yearly. Earnings for eligibility and occupancy interviewers are better than earnings in the general category of Human Resources and Customer Service in Oregon and better than general Human Resources and Customer Service category earnings nationally.

There is one school within twenty-five miles of Salem where you can study to be an eligibility and occupancy interviewer, among seventeen schools of higher education total in the Salem area. The most common level of education for eligibility and occupancy interviewers is a high school diploma or GED. You can expect to spend only a short time training to become an eligibility and occupancy interviewer if you already have a high school diploma.

CAREER DESCRIPTION: Eligibility and Occupancy Interviewer

Eligibility and Occupancy Interviewer video from the State of New Jersey Dept. of Labor and Workforce Development

In general, eligibility and occupancy interviewers determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, and public housing.

Eligibility and occupancy interviewers interpret and explain data such as eligibility requirements and applicants' legal rights. They also answer applicants' questions about benefits and claim procedures. Equally important, eligibility and occupancy interviewers have to initiate procedures to grant or terminate assistance, or refer applicants to other agencies for assistance. They are often called upon to compile and evaluate personal and financial data in order to confirm completeness and accuracy, and to establish eligibility status. They are expected to interview benefits recipients at specified intervals to certify their eligibility for continuing benefits. Finally, eligibility and occupancy interviewers keep archives of assigned cases, and ready required reports.

Every day, eligibility and occupancy interviewers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they read and understand documents and reports.

It is important for eligibility and occupancy interviewers to check with employers or other references to confirm answers and obtain further data. They are often called upon to interview and investigate applicants for public assistance to gather data pertinent to their applications. They also ready applications and forms for applicants for such purposes as school enrollment and medical services. They are sometimes expected to furnish social staff with pertinent data gathered during applicant interviews. Somewhat less frequently, eligibility and occupancy interviewers are also expected to compute and authorize amounts of assistance for programs such as grants and food stamps.

Eligibility and occupancy interviewers sometimes are asked to conduct annual and special housing reviews and home visits to insure conformance to regulations. and monitor the payments of benefits throughout the duration of a claim. And finally, they sometimes have to compile and evaluate personal and financial data in order to confirm completeness and accuracy, and to establish eligibility status.

Like many other jobs, eligibility and occupancy interviewers must have strong self control in the face of challenging situations and be able to deal with stress and deal with situations calmly.

Similar jobs with educational opportunities in Salem include:

  • Human Resources Administrator. Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports on ability, and date of and reason for termination. Compile and type reports from employment records. File employment records. Search employee files and furnish information to authorized persons.
  • Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.

EDUCATIONAL OPPORTUNITIES: Eligibility and Occupancy Interviewer Training

Clackamas Community College - Oregon City, OR

Clackamas Community College, 19600 Molalla Ave, Oregon City, OR 97045-8980. Clackamas Community College is a medium sized college located in Oregon City, Oregon. It is a public school with primarily 2-year programs and has 6,701 students. Clackamas Community College has an associate's degree program in Community Organization and Advocacy which graduated six students in 2008.

CERTIFICATIONS

Certified Housing Counselor: A Certified Housing Counselor objectively assesses the client's current financial situation; identifies problem areas the client may face recommends appropriate actions to help clients obtain and maintain adequate housing; evaluates the housing and financial status of low, moderate and middle-income families; and understands the essential workings of all aspects of the industry in order to help clients make appropriate housing decisions.

For more information, see the Association for Financial Counseling and Planning Education website.

Certified Forensic Interviewer: The objective of this certification program is to create comprehensive, universally accepted professional standards combined with an objective measure of an interviewer's knowledge of those standards.

For more information, see the Center for Interviewer Standards and Assessment Ltd. website.

National Workforce Professional - Tier 1: Professional certification exam for National Tier 1.

For more information, see the Dynamic Works Institute website.

NFJP Grantee Workforce Professional - Tier 1: Exam to become certified as a National Farmworker Jobs Program (NFJP) Professional.

For more information, see the Dynamic Works Institute website.

Specialist in Housing Credit Management: The Specialist in Housing Credit Management(SHCM) certification has been developed by the National Affordable Housing Management Association (NAHMA) especially for management professionals involved with properties developed and operated under the Low Income Housing Tax Credit (LIHTC) program.

For more information, see the National Affordable Housing Management Association website.

LOCATION INFORMATION: Salem, Oregon

Salem, Oregon
Salem, Oregon photo by Aboutmovies

Salem is located in Marion County, Oregon. It has a population of over 153,435, which has grown by 12.1% over the last ten years. The cost of living index in Salem, 97, is near the national average. New single-family homes in Salem are valued at $215,800 on average, which is above the state average. In 2008, two hundred sixty-nine new homes were constructed in Salem, down from five hundred forty-three the previous year.

The top three industries for women in Salem are health care, public administration, and educational services. For men, it is construction, public administration, and educational services. The average commute to work is about 22 minutes. More than 24.1% of Salem residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 8.8%, is higher than the state average.

The unemployment rate in Salem is 10.2%, which is less than Oregon's average of 10.6%.

The percentage of Salem residents that are affiliated with a religious congregation, 37.6%, is less than the national average but more than the state average. The most prominent religious groups are the Catholic Church, the LDS (Mormon) Church and the Evangelical Lutheran Church in America.

Salem is home to the Oregon Women's Correctional Center and the Oregon State Penitentiary as well as Waldo Park and Olinger Pool Park. Visitors to Salem can choose from Red Lion Hotel-Salem Reservations, Shilo Inn Salem and Econo Lodge Salem for temporary stays in the area.