Career and Education Opportunities for Dispatchers in Salem, Oregon
There is a wide variety of career and education opportunities for dispatchers in the Salem, Oregon area. Currently, 2,750 people work as dispatchers in Oregon. This is expected to grow by 12% to about 3,090 people by 2016. This is better than the nation as a whole, where employment opportunities for dispatchers are expected to shrink by about 2.6%. In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.
Dispatchers earn about $17 hourly or $35,600 yearly on average in Oregon and about $16 hourly or $33,850 yearly on average nationally. Incomes for dispatchers are better than in the overall category of Dispatching and Logistics in Oregon, and better than the overall Dispatching and Logistics category nationally.
The Salem area is home to seventeen schools of higher education, including one within twenty-five miles of Salem where you can get a degree as a dispatcher. The most common level of education for dispatchers is a high school diploma or GED. You can expect to spend only a short time studying to be a dispatcher if you already have a high school diploma.
CAREER DESCRIPTION: Dispatcher
In general, dispatchers schedule and dispatch workers, work crews, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. They also duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
Dispatchers advise personnel about traffic problems such as construction areas and other hazards. They also talk with customers or supervising personnel to address questions and requests for service or equipment. Equally important, dispatchers have to decide on types or amounts of equipment or personnel required in line with work orders or specifications. They are often called upon to monitor personnel or equipment locations and utilization to direct service and schedules. They are expected to schedule and dispatch staff, work crews or service vehicles to appropriate locations in line with customer requests or needs, using radios or telephones. Finally, dispatchers record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.
Every day, dispatchers are expected to be able to articulate ideas and problems. They need to listen to and understand others in meetings. It is also important that they understand what others are saying to them even in a noisy environment.
It is important for dispatchers to receive or ready work orders. They are often called upon to manage needed repairs to restore service and schedules. They also oversee all communications within specifically assigned territories. They are sometimes expected to relay work orders and data to or from work crews and field inspectors using telephones or two-way radios. Somewhat less frequently, dispatchers are also expected to order supplies and equipment, and issue them to personnel.
And finally, they sometimes have to record and maintain files and archives of customer requests, work or services performed, charges and other dispatch data.
Like many other jobs, dispatchers must be reliable and be thorough and dependable.
Similar jobs with educational opportunities in Salem include:
- Freight Representative. Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
- Order Filler. Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Shipping and Receiving Clerk. Verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.
EDUCATIONAL OPPORTUNITIES: Dispatcher Training
Clackamas Community College - Oregon City, OR
Clackamas Community College, 19600 Molalla Ave, Oregon City, OR 97045-8980. Clackamas Community College is a medium sized college located in Oregon City, Oregon. It is a public school with primarily 2-year programs and has 6,701 students. Clackamas Community College has a less than one year and a one to two year program in Logistics and Materials Management which graduated eighty and zero students respectively in 2008.
Emergency Number Professional: Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field.
For more information, see the National Emergency Number Association website.
LOCATION INFORMATION: Salem, Oregon
Salem is located in Marion County, Oregon. It has a population of over 153,435, which has grown by 12.1% over the last ten years. The cost of living index in Salem, 97, is near the national average. New single-family homes in Salem are valued at $215,800 on average, which is above the state average. In 2008, two hundred sixty-nine new homes were constructed in Salem, down from five hundred forty-three the previous year.
The top three industries for women in Salem are health care, public administration, and educational services. For men, it is construction, public administration, and educational services. The average commute to work is about 22 minutes. More than 24.1% of Salem residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 8.8%, is higher than the state average.
The unemployment rate in Salem is 10.2%, which is less than Oregon's average of 10.6%.
The percentage of Salem residents that are affiliated with a religious congregation, 37.6%, is less than the national average but more than the state average. The most prominent religious groups are the Catholic Church, the LDS (Mormon) Church and the Evangelical Lutheran Church in America.
Salem is home to the Oregon Women's Correctional Center and the Oregon State Penitentiary as well as Waldo Park and Olinger Pool Park. Visitors to Salem can choose from Red Lion Hotel-Salem Reservations, Shilo Inn Salem and Econo Lodge Salem for temporary stays in the area.