Career and Education Opportunities for Receptionists in Salem, Oregon
Receptionists can find many career and educational opportunities in the Salem, Oregon area. There are currently 15,260 working receptionists in Oregon; this should grow by 24% to 18,880 working receptionists in the state by 2016. This is better than the nation as a whole, where employment opportunities for receptionists are expected to grow by about 15.2%. In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties.
The income of a receptionist is about $11 hourly or $24,860 per year on average in Oregon. In the U.S. as a whole, their income is about $11 per hour or $24,550 per year on average. Incomes for receptionists are not quite as good as in the overall category of Clerical in Oregon, and not quite as good as the overall Clerical category nationally.
There are seventeen schools of higher education in the Salem area, including three within twenty-five miles of Salem where you can get a degree to start your career as a receptionist. Receptionists usually hold a high school diploma or GED, so you can expect to spend only a short time studying to be a receptionist if you already have a high school diploma.
CAREER DESCRIPTION: Receptionist
In general, receptionists answer inquiries and obtain information for general public, customers, and other interested parties. They also provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
Receptionists operate telephone switchboard to respond to, screen and forward calls, providing data, taking messages and scheduling appointments. They also greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations. Equally important, receptionists have to file and maintain archives. They are often called upon to collect, sort, distribute and ready mail, messages and courier deliveries. They are expected to furnish data related to establishment such as location of departments or offices, employees within the organization, or services provided. Finally, receptionists transmit data or documents to customers, using computers, mail, or fax machines.
Every day, receptionists are expected to be able to articulate ideas and problems. It is also important that they listen to and understand others in meetings.
It is important for receptionists to perform administrative support tasks such as proofreading, transcribing handwritten data, and operating calculators or computers to coordinate with pay archives, invoices, balance sheets and other documents. They are often called upon to hear and resolve complaints from customers and public. They also receive payment and record receipts for services. They are sometimes expected to perform duties such as taking care of plants and straightening magazines to maintain lobby or reception area. Somewhat less frequently, receptionists are also expected to conduct tours or deliver talks describing features of public facility such as a historic site or national park.
Receptionists sometimes are asked to take orders for products or materials and send them to the proper departments to be filled. and calculate and quote rates for tours or other products and services. And finally, they sometimes have to greet persons entering establishment, decide on nature and purpose of visit, and direct or escort them to specific destinations.
Like many other jobs, receptionists must believe in cooperation and coordination and be reliable.
Similar jobs with educational opportunities in Salem include:
- Broker Assistant. Perform clerical duties involving the purchase or sale of securities. Duties include writing orders for stock purchases and sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, and keeping records of daily transactions and holdings.
- Correspondence Clerk. Compose letters in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, or unsatisfactory services. Duties may include gathering data to formulate reply and typing correspondence.
- Courtroom Clerk. Perform clerical duties in court of law; prepare docket of cases to be called; secure information for judges; and contact witnesses, attorneys, and litigants to obtain information for court.
- File Clerk. File correspondence, cards, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
- Insurance Claims Processor. Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.
- Insurance Processing Clerk. Process applications for, changes to, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.
- License Clerk. Issue licenses or permits to qualified applicants. Obtain necessary information; record data; advise applicants on requirements; collect fees; and issue licenses. May conduct oral, written, or performance testing.
- Municipal Clerk. Draft agendas and bylaws for town or city council; record minutes of council meetings; answer official correspondence; keep fiscal records and accounts; and prepare reports on civic needs.
- Office Clerk. Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring limited knowledge of office management systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.
- Order Clerk. Receive and process incoming orders for materials, merchandise, or services such as repairs, installations, or rental of facilities. Duties include informing customers of receipt, prices, and delays; preparing contracts; and handling complaints.
- Payroll Bookkeeper. Compile and post employee time and payroll data. May compute employees' time worked, production, and commission. May compute and post wages and deductions. May prepare paychecks.
- Procurement Clerk. Compile information and records to draw up purchase orders for procurement of materials and services.
- Secretary. Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
- Statement Clerk. Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.
- Statistical Clerk. Compile and compute data according to statistical formulas for use in statistical studies. May perform actuarial computations and compile charts and graphs for use by actuaries. Includes actuarial clerks.
- Store Clerk. Receive, store, and issue sales floor merchandise. Stock shelves, racks, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
- Weighter. Weigh, measure, and check materials, supplies, and equipment for the purpose of keeping relevant records. Duties are primarily clerical by nature.
EDUCATIONAL OPPORTUNITIES: Receptionist Training
Linn-Benton Community College - Albany, OR
Linn-Benton Community College, 6500 Pacific Blvd SW, Albany, OR 97321. Linn-Benton Community College is a medium sized college located in Albany, Oregon. It is a public school with primarily 2-year programs and has 5,576 students. Linn-Benton Community College has a less than one year and a one to two year program in General Office Occupations and Clerical Services which graduated eight and four students respectively in 2008.
Chemeketa Community College - Salem, OR
Chemeketa Community College, 4000 Lancaster Dr NE, Salem, OR 97305. Chemeketa Community College is a large college located in Salem, Oregon. It is a public school with primarily 2-year programs and has 7,000 students. Chemeketa Community College has a one to two year program in General Office Occupations and Clerical Services which graduated nineteen students in 2008.
Valley Medical College - Salem, OR
Valley Medical College, 4707 Silverton Road NE, Salem, OR 97305. Valley Medical College is a small college located in Salem, Oregon. It is a private for-profit school with primarily less-than 2-year programs and has 75 students. Valley Medical College has a less than one year program in Medical Reception/Receptionist which graduated two students in 2008.
LOCATION INFORMATION: Salem, Oregon
Salem is located in Marion County, Oregon. It has a population of over 153,435, which has grown by 12.1% over the last ten years. The cost of living index in Salem, 97, is near the national average. New single-family homes in Salem are valued at $215,800 on average, which is above the state average. In 2008, two hundred sixty-nine new homes were constructed in Salem, down from five hundred forty-three the previous year.
The top three industries for women in Salem are health care, public administration, and educational services. For men, it is construction, public administration, and educational services. The average commute to work is about 22 minutes. More than 24.1% of Salem residents have a bachelor's degree, which is lower than the state average. The percentage of residents with a graduate degree, 8.8%, is higher than the state average.
The unemployment rate in Salem is 10.2%, which is less than Oregon's average of 10.6%.
The percentage of Salem residents that are affiliated with a religious congregation, 37.6%, is less than the national average but more than the state average. The most prominent religious groups are the Catholic Church, the LDS (Mormon) Church and the Evangelical Lutheran Church in America.
Salem is home to the Oregon Women's Correctional Center and the Oregon State Penitentiary as well as Waldo Park and Olinger Pool Park. Visitors to Salem can choose from Red Lion Hotel-Salem Reservations, Shilo Inn Salem and Econo Lodge Salem for temporary stays in the area.