Career and Education Opportunities for Casino Supervisors in Portland, Oregon
Casino supervisor career and educational opportunities abound in Portland, Oregon. There are currently 190 jobs for casino supervisors in Oregon and this is projected to grow 50% to about 290 jobs by 2016. This is better than the nation as a whole, where employment opportunities for casino supervisors are expected to grow by about 11.8%. Casino supervisors generally supervise gaming operations and personnel in an assigned area.
Casino supervisors earn approximately $21 per hour or $45,070 annually on average in Oregon. Nationally they average about $21 hourly or $45,500 per year. Earnings for casino supervisors are better than earnings in the general category of Gaming and Gambling in Oregon and better than general Gaming and Gambling category earnings nationally.
There is one school within twenty-five miles of Portland where you can study to be a casino supervisor, among fifty-nine schools of higher education total in the Portland area. Given that the most common education level for casino supervisors is a high school diploma or GED, you can expect to spend only a short time studying to be a casino supervisor if you already have a high school diploma.
CAREER DESCRIPTION: Casino Supervisor
In general, casino supervisors supervise gaming operations and personnel in an assigned area. They also circulate among tables and observe operations.
Casino supervisors resolve customer and employee complaints. They also monitor game operations to insure that house rules are followed and federal regulations are adhered to, and that employees furnish prompt and courteous service. Equally important, casino supervisors have to report customer-related incidents occurring in gaming areas to supervisors. They are often called upon to explain and interpret house rules. They are expected to greet customers and ask about the quality of service they are receiving. Finally, casino supervisors evaluate staff' performance and ready written performance evaluations.
Every day, casino supervisors are expected to be able to evaluate problems as they arise. They need to articulate ideas and problems. It is also important that they piece together evidence to, in some sense, diagnose what is going on in a situation.
It is important for casino supervisors to monitor stations and games, and move dealers from game to game to insure adequate staffing. They are often called upon to establish and take care of banks and table limits for each game. They also monitor customers for signs of compulsive gambling, offering assistance if needed. They are sometimes expected to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet. Somewhat less frequently, casino supervisors are also expected to monitor customers for signs of compulsive gambling, offering assistance if needed.
They also have to be able to perform the paperwork required for monetary transactions And finally, they sometimes have to supervise the distribution of complimentary meals and other items given to players, on the basis of length of play and amount bet.
Like many other jobs, casino supervisors must have strong self control in the face of challenging situations and have exceptional integrity.
Similar jobs with educational opportunities in Portland include:
- Card Dealer. Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Compare the house's hand against players' hands and payoff or collect players' money or chips.
- Slot Machine Floor Person. Coordinate and supervise functions of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and payoff jackpots. Reset slot machines after payoffs. Make minor repairs or adjustments to slot machines. Recommend removal of slot machines for repair. Report hazards and enforces safety rules.
- Sports Book Writer. Assist in the operation of games such as keno and bingo. Scan winning tickets presented by patrons, calculate amount of winnings and pay patrons. May operate keno and bingo equipment. May start gaming equipment that randomly selects numbers. May announce number selected until total numbers specified for each game are selected. May pick up tickets from players, collect bets, receive, verify and record patrons' cash wagers.
EDUCATIONAL OPPORTUNITIES: Casino Supervisor Training
Everest Institute-Tigard - Tigard, OR
Everest Institute-Tigard, 9600 SW Oak St, Suite 400, Tigard, OR 97223. Everest Institute-Tigard is a small school located in Tigard, Oregon. It is a private for-profit school with primarily less-than 2-year programs. It has 186 students and an admission rate of 100%. Everest Institute-Tigard has a less than one year program in Personal and Culinary Services, Other Specialties which graduated fifteen students in 2008.
Certified Gaming Supervisor: A gaming supervisor is a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and include such tasks as scheduling, training, interviewing, disciplining, inspecting, and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.
For more information, see the Educational Institute of the American Hotel and Lodging Association website.
LOCATION INFORMATION: Portland, Oregon
Portland is located in Multnomah County, Oregon. It has a population of over 557,706, which has grown by 5.4% in the past ten years. The cost of living index in Portland, 103, is above the national average. New single-family homes in Portland are priced at $194,700 on average, which is below the state average. In 2008, six hundred forty-eight new homes were constructed in Portland, down from 1,205 the previous year.
The three big industries for women in Portland are health care, educational services, and professional, scientific, and technical services. For men, it is professional, scientific, and technical services, construction, and accommodation and food services. The average commute to work is about 23 minutes. More than 32.6% of Portland residents have a bachelor's degree, which is higher than the state average. The percentage of residents with a graduate degree, 11.4%, is higher than the state average.
The unemployment rate in Portland is 10.7%, which is greater than Oregon's average of 10.6%.
The percentage of Portland residents that are affiliated with a religious congregation, 45.7%, is less than the national average but more than the state average. The largest religious groups are the Catholic Church, the Presbyterian Church (USA) and the Charismatic Churches Independent.
Portland is home to the Barnes Yard and the Haig as well as Cottonwood Bay City Park and Wallace City Park. Visitors to Portland can choose from Motel 6, Shilo Inns & Resorts and Comfort Inn Portland for temporary stays in the area.